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Revenue Protection Technician

2 months ago


Philadelphia, United States Exelon Full time

Description We’re powering a cleaner, brighter future. Exelon is leading the energy transformation, and we’re calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We’re powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. Are you in? Qualifications NOTE: This is a full-time bargaining unit position subject to the Collective Bargaining Agreement between PECO Energy Group and Local 614 PRIMARY PURPOSE OF POSITION: The Revenue Protection Technician is responsible for working with Gas and Electric Service; e.g.: turn-on and shut-off services, meter work, gas and electrical emergencies. Revenue Protection Technicians are considered essential personnel and are required to respond to emergencies and work under all types of weather conditions. MAJOR ACCOUNTABILITIES: Turn-on and shut-off services, theft of service investigations, meter work, gas and electric emergencies. POSITION REQUIREMENTS: Minimum of 3 years demonstrated experience in Gas or Electric field operations or equivalent. Valid drivers license and able to obtain and maintain a DOT medical certificate. Ability to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies. Excellent written and oral communications. Ability to work in stressful environments involving gas or electric emergencies. Ability to interact with customers on a one on one basis. Willing to report to any location throughout the PECO territory (Bucks, Montgomery, Delaware, Chester, Philadelphia). Previous electric and/or gas work required. Ability to climb and work off a ladder. Ability to work out of a bucket truck and from a roof. Basic computer skills, which would enable you to operate MDT equipment. Ability to identify, investigate and resolve issues involving theft, hazardous conditions, and/or theft of service. Must have basic electric theory knowledge and ability to apply this knowledge to actual situations. Must understand the gas and electric metering system and process. Understand the proper standards for setting meters and making connections from customer equipment to PECO lines. Must have the ability to recognize illegal connections and tamper conditions; and be able to safely remove these hazards. The ability to prepare documentation (theft reports) and be prepared to testify in court when applicable. The ability to work effectively by yourself or with other members of the Revenue Protection team. Experience with residential metering and services Benefits 401(k) match and annual company contribution Medical, Dental and Vision Insurance Life and disability insurance Generous paid time off, including vacation, floating and fixed holidays and sick time Maternity leave as well as paid bonding/primary caregiver leave or parental leave for the birth or adoption of a child or to care for an ill family member, as applicable (eligibility based on position) Long Term Incentive Plan for eligible positions Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement Referral bonus program And much more REQNUMBER: 254751 Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at DandI@exeloncorp.com.