contract monitor

Salary : $50,752.32 - $68,394.72 Annually
Location : Los Angeles County, CA
Job Type: Full time
Job Number: C4227H-EA
Department: PUBLIC WORKS
Opening Date: 02/20/2024
Closing Date: Continuous

Position/Program Information
EXAM NUMBER

C4227H-EA
TYPE OF RECRUITMENT

OPEN COMPETITIVE- EMERGENCY
FILING PERIOD

We will begin accepting applications on Wednesday, February 21, 2024, at 8:00 a.m. Pacific Time (PT).
This examination will remain open until the needs of the service are met and is subject to closure without prior notice.
The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Contract Monitor vacancies related to the homelessness crisis.
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to Contract Monitor.
Essential Job Functions
Positions allocable to this class report to a higher-level supervisor and are responsible for making daily observations of services provided by contractors, and documenting and reporting if the contractors are providing services in accordance with contract terms. Incumbents must have the ability to effectively communicate verbally and in writing to prepare daily observation summaries to be submitted and reviewed by the supervisor. Incumbents in this class are required to drive to and from various work areas throughout the County.
A Contract Monitor is responsible for a combination of the following job functions:

• Monitors and reports on a variety of services provided by contractors and may evaluate or inspect services provided.
  
• Observes and captures images of incidents while in the field to document contract noncompliance and other issues.
  
• Responds to service requests and submits work orders that describe the location and type of work needed; visits locations where services have been rendered by the contractor to document the completion of work.
  
• Notifies appropriate County personnel of contractor deficiencies for action.
  
• Routinely monitors assigned areas and submits service requests of field observations to the appropriate County personnel or system.
  
• Distributes service-related materials such as public notices, informational flyers, service promotional items, and announcements of service changes.
  
• Documents the contractors' responsiveness in providing the appropriate kind and level of service specified in the contract agreement.
  
• Directs requests for services or complaints received from the general public, County departments, and other agencies while in the field to the appropriate County personnel or system using mobile technology.
  
• Informs contractor and management if there is an observation of an unsafe condition or noncompliance with contract terms and works directly with the contractors to resolve deficiencies.
  
• Act as primary contact person with contractors as needed.
  
• Testify in court as needed.
  
• Investigates any potential problem areas and may make recommendations to a supervisor, when appropriate.
  
• Performs other work-related duties, as assigned.

Requirements
SELECTION REQUIREMENTS:

Two years of experience monitoring, documenting, evaluating, and reporting on services provided by contractors to governmental agencies.
PHYSICAL CLASS:

Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
LICENSE:

A valid California Class C Driver License is required to perform job-related essential functions.

Successful applicants for positions that require driving must obtain and present a copy of his/hers driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked.
You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Additional Information
EXAM CONTENT:
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
SPECIAL INFORMATION:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
APPLICATION AND FILING INFORMATION:Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject toVERIFICATION at any point during the examination and hiring process, including after an appointment has been made.

IMPORTANT NOTES:

• FALSIFICATION of any information may resultin DISQUALIFICATION or RESCISSION OF APPOINTMENT.
• Utilizing VERBIAGE from Class Specification and/or Requirements serving as yourdescription of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED.Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website.
Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
CLICK FOR ADDITIONAL EMPLOYMENT INFORMATION

CONTACT INFORMATION
Department Contact Name: Monica OrtegaDepartment Contact Phone: (626) 458-2141
Department Contact Email: mortega@dpw.lacounty.gov
COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at
Revised January 2025
For detailed information, please click
01

All important exam notifications including result letters, and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add mortega@dpw.lacounty.gov, noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for late test administration or rescheduling of an exam component.

• I understand the above information and instructions.

02

Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive email notifications for any examination for which you apply with Los Angeles County. If you choose to unsubscribe, you can check for notifications by logging into governmentjobs.com to view your profile inbox. Exam scores cannot be disclosed over the phone.

• I understand the above information and instructions.

03

Completion of the following supplemental questionnaire is REQUIRED for your application. The information you provide will be evaluated to determine your eligibility to participate in the next phase of the examination process. Please be detailed and include all information requested. Comments such as "see resume" or "see application" are not valid responses. All submitted information is subject to verification at any time during the examination or selection process. Falsification of any information or failure to complete this questionnaire as instructed may result in disqualification or dismissal.

• I undertand and will abide by the aforementioned instructions

04

Do you have two years of experience monitoring, documenting, evaluating, and reporting on services provided by contractors to governmental agencies?

• Yes
• No

05

Please describe in detail your experience in monitoring, documenting, evaluating, and reporting on services provided by contractors to governmental agencies.For the experience listed, provide your job title, beginning and end dates, and the name and contact information of the employer(s).If no experience type, n/a.
06

This position works directly with individuals experiencing homelessness.

• I understand and I am willing to perform all necessary work duties.

Required Question

---