General Medical Office Clerk

2 months ago


Norfolk, United States HealthCare Resolution Services Full time

Job description

  • Greets patients/visitors at a front desk, information center or office setting.
  • Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
  • Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
  • Obtains updates and files medical records as needed.
  • Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
  • Ensures arrival of medical records prior to appointment(s).
  • Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
  • Perform additional administrative duties including, but not limited to, annotating referred appointment dates/times in patient charts.
  • Contacts patients for unutilized specialty off-base appointments.
  • Responsible for ensuring off-base patient reports are returned to the appropriate PCMs.
  • Creates appointment schedules and templates in patient appointment computer system.
  • Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
  • May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
  • Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using CHCS or AHLTA per individual clinic guidelines.
  • If in the lead clerk position, attendance to the clinic Access to care Meeting is mandatory for central booking representation.
  • Performs other administrative and clerical duties in support of the TRICARE Operations/Patient Administration (TOPA) Flight.

Requirements:

  • A fully qualified typist with a minimum of 50 WPM is required.
  • High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
  • At least 1 year of experience in a medical office setting, including scheduling patients and working with provider teams day-to-day.
  • The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.

UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:

  • Armed Forces Health Longitudinal Technology Application (AHLTA)
  • Composite Health Care Systems (CHCS) and/or MHS GENESIS
  • Defense Enrollment Eligibility Reporting System (DEERS);
  • Military Filing System - by sponsor social security, terminal digit order, color-coded and blocked filing system.
  • Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures.


  • Norfolk, Virginia, United States HealthCare Resolution Services Full time

    Job Description: Medical Office ClerkJob Summary: We are seeking a skilled Medical Office Clerk to join our team at HealthCare Resolution Services. As a Medical Office Clerk, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key Responsibilities:Greets patients and visitors,...


  • Norfolk, United States Disability Solutions Full time

    The General Clerk III position at Military Sealift Command (MSC) in Norfolk is responsible for performing a variety of administrative and clerical tasks to support the smooth and efficient operation of the office. This position requires a high level of attention to detail, exceptional organizational skills, and the ability to work in a fast-paced...


  • Norfolk, United States Disability Solutions Full time

    The General Clerk II position at Military Sealift Command (MSC) in Norfolk is responsible for performing a variety of administrative and clerical tasks to support the smooth and efficient operation of the office. This position requires a high level of attention to detail, data entry skills, organizational skills, and the ability to work in a fast-paced...

  • General Clerk III

    6 months ago


    Norfolk, United States Mancon Full time

    Overview: General Clerk III will be expected to provide customers service in a full range of Active Duty Military, Reserve Duty Military Duty and DOD Civilian Personnel Support activities. These services will be Pay and Personnel Support, Support Services Personnel and Command, and Personnel Transportation Support Services. Responsibilities: Pay and...

  • General Clerk III

    1 month ago


    Norfolk, United States Systems Application & Technologies Inc Full time

    Position Type: Full-Time, Non-Exempt Work Location: Naval Station Norfolk, VA Systems Application & Technologies, Inc. (SA-TECH) is a progressive and well-established Department of Defense (DoD) contractor specializing in Range operations and maintenance (O&M); weapons testing; facilities management; aerial, ground and seaborne targets O&M; technical,...


  • Norfolk, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking an Accounts Payable Clerk to become a part of our team in the Printing/Publishing industry located in NORFOLK, Virginia. This role provides a long term contract employment opportunity. Responsibilities:• Supervise the complete cycle of accounts payable, ensuring precision and efficiency in all transactions.•...


  • Norfolk, Virginia, United States Eastern Virginia Medical School Full time

    OverviewWe are seeking a highly organized and detail-oriented individual to join our team as a Medical Receptionist. This is an excellent opportunity for someone who is passionate about providing exceptional customer service in a fast-paced medical environment.Job DescriptionAnswer incoming calls from patients, hospitals, doctor offices, and other medical...


  • Norfolk, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract for a permanent position as an Accounts Receivable Clerk within the Wholesale Distribution industry in Norfolk, Virginia, United States. In this role, you will be entrusted with the responsibility of managing customer accounts, processing customer credit applications, and maintaining accurate credit...


  • Norfolk, Virginia, United States Bayview Physicians Group Full time

    Job OverviewWe are seeking an experienced and skilled Medical Office Administrator to join our team at Bayview Physicians Group.Company Culture:Bayview Physicians Group is a rapidly growing outpatient multi-specialty medical group that prioritizes the doctor-patient relationship as the cornerstone of quality healthcare.Responsibilities:Greet patients in...

  • Front Desk Clerk

    1 week ago


    Norfolk, United States Concord Hospitality Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...


  • Norfolk, United States Waste Connections Full time

    Job DescriptionBay Disposal is looking for an Accounts Payable Clerk at our Norfolk, VA location. This position performs vital functions to the business, as well as to the customers by focusing on the PO Log and distribution of PO‘s, tracking of various purchases, and processing of invoices for payment.Roles and ResponsibilitiesProcess invoices against...


  • Norfolk, United States Disability Solutions Full time

    Position Purpose: The Production Control Clerk is responsible for compiling and analyzing production data to ensure efficient quality and production goals for contract. The Production Control Clerk will administer the contract's quality control program and ensure compliance to all the contract's requirements. Primary Duties: Responsible for compiling and...

  • Machine Operator

    3 weeks ago


    Norfolk, United States PeopleShare Inc Full time

    "Lead with Precision, Excel in Innovation: Experienced Machine Operators Wanted!" Machine Operator Job Details: Schedule: 3:00pm-11:00pm MUST BE WILLING TO WORK SATURDAYS AND OVERTIME, WHEN NECESSARY. Pay Rate: $18 - $20/HR Depending on Experience Level Machine Operator Job Description: Will be operating a various printing machines and bindery...

  • Critical Care Nurse

    3 weeks ago


    Norfolk, Virginia, United States Sentara Norfolk General Hospital Full time

    Job Title: Critical Care Nurse - Sentara Norfolk General HospitalEstimated Salary: $1484.0 per week (based on national averages for PCU nurses in Virginia)About the Job:Sentara Norfolk General Hospital is seeking a dedicated and skilled Critical Care Nurse to join our team. As a Critical Care Nurse, you will be responsible for providing high-quality patient...


  • Norfolk, Virginia, United States Sentara Norfolk General Hospital Full time

    Job Title: Intensive Care Unit Registered Nurse - Norfolk General HospitalAbout the JobWe are seeking a skilled and compassionate Intensive Care Unit Registered Nurse to join our team at Sentara Norfolk General Hospital. As a key member of our healthcare team, you will be responsible for delivering high-quality patient care using evidence-based practices and...


  • Norfolk, Virginia, United States General Dynamics Information Technology Full time

    Job OverviewAs a Senior Welder at General Dynamics Information Technology, you will play a critical role in supporting the SAIW/SACSS program. This is an exceptional opportunity to utilize your technical expertise and make a meaningful contribution to challenging projects.About the JobSchedule: 40 hours per week with potential for overtimeTravel: Up to 25%...


  • Norfolk, United States Eastern Virginia Medical School Full time

    Support the Psychiatry Clerkship Director and Clerkship Co-Director to plan, organize, administer and implement the Psychiatry Clerkship (required rotation for all third year EVMS medical students). This position requires a proactive ability to strat Administrative, Coordinator, Program, Student, Director, Clerk


  • Norfolk, United States Eastern Virginia Medical School Full time

    Support the Emergency Medicine Clerkship Director and Clerkship Co-Director to plan, organize, administer and implement the Emergency Medicine Clerkship (required rotation for all third year EVMS medical students). This position requires a proactive Administrative, Coordinator, Program, Student, Director, Clerk


  • Norfolk, United States Eastern Virginia Medical School Full time

    Support the Psychiatry Clerkship Director and Clerkship Co-Director to plan, organize, administer and implement the Psychiatry Clerkship (required rotation for all third year EVMS medical students). This position requires a proactive ability to strat Administrative, Coordinator, Program, Student, Director, Clerk Learn More


  • Norfolk, United States Eastern Virginia Medical School Full time

    Support the Emergency Medicine Clerkship Director and Clerkship Co-Director to plan, organize, administer and implement the Emergency Medicine Clerkship (required rotation for all third year EVMS medical students). This position requires a proactive Administrative, Coordinator, Program, Student, Director, Clerk Learn More