We have other current jobs related to this field that you can find below

  • Front Desk Agent

    1 week ago

    Port St Lucie, United States BBL Hospitality Full time

    Front Desk Agent Job Details Job Location Courtyard by Marriott Port St Lucie - Port St Lucie, FL Position Type Full Time Salary Range $15.00 - $15.00 Hourly Job Shift Any Job Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options...

  • Front Desk Agent

    5 months ago

    St Petersburg, United States Davidson Hospitality Group Full time

    Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes a Front Desk, Agent, Hospitality, Guest Experience, Skills

  • Front Desk Agent

    4 days ago

    St George, United States Troon Golf Full time

    Entrada at Snow Canyon Country Club in St. George, UT is excited to announce the exceptional career opportunity of part-time Wellness Center Front Desk Agent. Qualified candidates will thrive in a hospitality environment and be highly focused in providing superior customer service. General purpose: Provides support to the Wellness center including greeting...

  • Front Desk Agent 16hr

    4 weeks ago

    St Paul, United States Aimbridge Hospitality Full time

    Full-time, $16/hr, Weekend availability required. Shifts will fluctuate between both 7 am-3 pm and 3 pm-11 pm. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    4 weeks ago

    Port St Lucie, United States Sandpiper Bay Resort Full time

    Job Type Full-time Description Job Description/Summary: To assist our guests efficiently and courteously in all Front Office related functions, while projecting high standards of service and professional hospitality at all times. ESSENTIAL JOB FUNCTIONS: Providing information to guests about resort policies, services and amenities. Responding to requests...

  • Front Desk Agent

    4 months ago

    St Paul, United States Crescent Hotels & Resorts Full time

    Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Front Desk, Agent, Hotel

  • Front Desk Agent

    3 weeks ago

    St Louis, United States River City Full time

    WERE CHANGING ENTERTAINMENT. COME JOIN US.: Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get...

  • Hotel Front Desk Agent

    2 weeks ago

    St Petersburg, United States Crestview Management, LLC Full time

    Hotel Front Desk Agent Job Description A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities. Responsibilities: ...

  • Hotel Front Desk Agent

    3 weeks ago

    Port Saint Lucie, United States Hampton Inn & Suites Port St. Lucie Full time

    Job DescriptionJob DescriptionWage and Benefits:Medical InsuranceVision InsuranceDental Insurance401(K) MatchPaid Time OffAssists guest check-ins, processes reservations, and coordinates guests’ services through various departments.ESSENTIAL FUNCTIONS:Provides courteous guest service by responding promptly and efficiently to inquiries, requests and...

  • Hotel Front Desk Agent

    2 days ago

    Port Saint Lucie, United States Hampton Inn & Suites Port St. Lucie Full time

    Job DescriptionJob DescriptionWage and Benefits:Medical InsuranceVision InsuranceDental Insurance401(K) MatchPaid Time OffAssists guest check-ins, processes reservations, and coordinates guests’ services through various departments.ESSENTIAL FUNCTIONS:Provides courteous guest service by responding promptly and efficiently to inquiries, requests and...

  • Hotel Front Desk Representative

    8 hours ago

    Port Saint Lucie, Florida, United States Hampton Inn & Suites Port St. Lucie Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hampton Inn & Suites Port St. Lucie. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing reservations, and coordinating guest services.Key ResponsibilitiesGuest Service: Provide prompt and...

  • Front Desk Agent

    3 weeks ago

    St Helena, United States Wine Country Inn Full time

    DescriptionFRONT DESK AGENT | WINE COUNTRY INNPOSITION PROFILE: We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a crucial role in providing a memorable guest experience.THE TASK AT HAND:Taking care of...

  • Front Desk Agent

    2 months ago

    St Louis, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Agent

    1 month ago

    St Petersburg, United States The Moxy St. Petersburg Full time

    Front Desk Agent St. Petersburg, FL Moxy St Petersburg has arrived!!! We are looking for experienced and dynamic Crew Members to join our team at the Moxy St Petersburg Downtown. This is a groundbreaking new concept hotel offering unique positions throughout our hotel operations. Are you tired of the day to day hotel position? Want to join a face paced,...

  • Front Desk Agent

    3 months ago

    St Petersburg, United States The Don CeSar Full time

    Property Description: The Don CeSar, known as the "Pink Palace" and a legendary landmark on St. Pete Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-class, historic resort known for its luxury and elegance. With positions available in front desk, housekeeping, food and...

  • Hotel Front Desk Representative

    2 days ago

    Port Saint Lucie, Florida, United States Hampton Inn & Suites Port St. Lucie Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hampton Inn & Suites Port St. Lucie. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing reservations, and coordinating guest services.Key ResponsibilitiesGuest Service: Provide prompt and...

  • Front Desk Agent

    1 month ago

    St Simons Island, United States MMI Hospitality Group Full time

    If you believe that first impressions can set the tone for an entire hotel stay, please keep reading. Home2 Suites St. Simons Island has an opportunity for a Front Desk Agent. As the Front Desk Agent, you will be responsible for providing our guests with "Southern Hospitality" throughout their stay. The Front Desk Agent has a combination of duties related to...

  • Front Desk Agent

    1 month ago

    St Louis, United States Midas Hospitality Full time

    Front Desk Agent - Hotel Indigo St. Louis Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our...

  • Front Desk Agent

    5 months ago

    Port Saint Lucie, United States Sandpiper Bay Resort Full time

    Job DescriptionJob DescriptionDescription:Job Description/Summary:To assist our guests efficiently and courteously in all Front Office related functions, while projecting high standards of service and professional hospitality at all times.ESSENTIAL JOB FUNCTIONS:Providing information to guests about resort policies, services and amenities. Responding to...

  • Front Desk Agent

    2 weeks ago

    St. Augustine, Florida, United States Embassy Suites by Hilton St. Augustine Full time

    Join Our TeamAre you a team player with a winning smile and a passion for people? Look no further - we want YOUYour RoleAs a Front Desk Agent at Embassy Suites by Hilton St. Augustine, you will be responsible for creating an exceptional and unforgettable stay for our guests. Whether welcoming guests in person or over the phone, your friendly and efficient...

Front Desk Agent

2 months ago

Port St Lucie, United States Hampton Inn & Suites Port St. Lucie Full time
Wage and Benefits:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(K) Match
  • Paid Time Off

Assists guest check-ins, processes reservations, and coordinates guests’ services through various departments.

ESSENTIAL FUNCTIONS:

  • Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints, and by accurately processing guest mail and messages.
  • Coordinates the delivery of guest services by other hotel departments and outside businesses
  • Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person and via the applicable franchise system.
  • Check-in and Check-out departing guests in the most efficient manner possible, following all established procedures and policies.
  • Maximizes room revenue and occupancy levels through suggestive selling.
  • Applies knowledge of marketing programs applicable to the hotel, local area and all hotel functions and outlets, and properly presents the programs to guests.
  • Handles departmental accounting of monies, receipts, guest accounts and other forms of credit. Operates the department's cash register.
  • Maintains information and communication sources such as room rack, telephone information rack, log book and applicable franchise directories.
  • Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls and the paging of guests.
  • Operates the applicable franchise terminal and performs designated training and maintenance tasks.
  • Monitors in-house computer accuracy to ensure maximum occupancy.
  • Examines the day's reservations for correct date, type of room reserved, and any special requests.
  • Complies with the hotel's security and emergency procedures as well as operational policies and procedures.
  • Complies with all corporate office and applicable franchise policies and procedures.
  • Maintains order and cleanliness of the front desk area.
  • Provides assistance to other employees to contribute to the smooth operation of the department and hotel.
  • Complete all items on checklist prior to completing shift close out.
  • Participates in MOD schedule with Front Desk Manager or General Manager are off property.
  • Performs other related unrelated tasks as assigned by management.

JOB SPECIFICATIONS:

Essential Skills

  • Requires familiarity with applicable franchise front desk standards and procedures or ability (gained through 2+ years previous experience related employment or front desk experience) to quickly become familiar with applicable franchise standards and procedures.
  • Must possess knowledge of hotel interdepartmental relationships as well as all operations pertaining to front desk: Reservations, Guest Registration, Concierges Services, Telephone Services, and Guest Accounting.
  • Must have ability to handle/resolve guest complaints and/or knowledge/understanding of when and how to direct the guest to receive assistance.
  • Must have ability to professionally represent the hotel, deal positively with the public, and possess pleasant telephone manner.
  • Knowledgeable in Reservations/Inventory management.

Educational/Vocational Preparation

  • High school graduate or equivalent.
  • Previous hotel front office experience preferred; however, ability gained through 2+ years related employment (sales, resort, marketing) or on-the-job training may substitute for actual front office experience.