![Bracebridge Capital](https://media.trabajo.org/img/noimg.jpg)
Desktop Support Engineer I
2 months ago
Bracebridge Capital, LLC is a leading hedge fund manager with approximately $12 billion of net assets under management. The firm pursues investment strategies primarily within the global fixed income markets with the objectives of capital preservation and absolute return without significant correlation to equity, interest rate and foreign exchange markets. Established in 1994, Bracebridge manages private investment funds that serve endowments, foundations, pension funds and other institutional and high-net-worth investors.
Approximately 150 employees operate from our office located in Boston's historic Back Bay. The entrepreneurial and collaborative culture at Bracebridge rewards and supports motivated, dedicated, enthusiastic and intellectually curious individuals. We believe our firm's greatest asset is the people who work here.
Bracebridge seeks qualified candidates for our Desktop Support Engineer position who have a passion for technology, professional demeanor, solid communication skills and a desire to learn. The Desktop Support Engineer will join Bracebridge's information technology group to work on and support our production environment, consisting of user systems, servers, storage/data environments, and virtualization. The infrastructure consists of two datacenters and an office location that provide fault tolerance and resiliency for the critical operations of the firm.
Responsibilities:
- Provide daily operational technology support to users including physical and virtual desktop computers, servers, mobile devices and applications
- Install, configure and deploy desktop and server systems
- Troubleshoot technology issues from the operating system through applications
- Document instructions for various technology tasks and troubleshooting steps
- Execute, create and evolve standardized technology solutions and operating procedures
- Collaborate with team members on projects and tasks
- Occasional night or weekend work for items that must occur outside of production hours
- Occasional travel to datacenters in Boston, MA and Marlborough, MA, or executives' homes
- One or more years of IT support experience preferred
- Professional certifications like CompTIA A+ desired
- Experience installing, configuring, managing and troubleshooting:
- Windows desktop and server operating systems
- Desktop applications including Microsoft Office with add-ins, web browsers, development tools and libraries
- Experience with operational processes including ticketing, deployment workflows, process validation, daily tasks
- Experience writing documentation to capture process and technology details for repeatable and deterministic high-quality results
- Experience assembling computer systems, replacing/updating peripherals and connections
- Ability to recognize and differentiate between various interface types, including audio/video, peripheral and network interfaces
- Understanding of IP networking and basic network configuration for PCs
- Understanding of Active Directory, including domain computer configuration and user configuration, security groups and distribution groups
- Exposure to VMWare and/or Citrix environments
- Exposure to Microsoft Exchange and Office 365 environments including basic user email configuration, and mail processing rules
- Exposure to mobile devices including iPhone and Android
- Exposure to financial applications including Bloomberg and Reuters
- Ability to move and set up physical systems including computers, monitors, servers and other devices
- Flexible work hours to meet team needs
We have other current jobs related to this field that you can find below
-
Desktop Support Engineer
2 months ago
Boston, United States Atlas Search Full timeI'm currently working with a prestigious Hedge Fund specializing in high-frequency trading and market liquidity solutions. They are looking to add a Desktop Support Engineer. The candidate will play a crucial role in maintaining and optimizing their IT infrastructure to ensure smooth operations.ResponsibilitiesSupport Desktop applications Microsoft Office,...
-
Desktop Support Engineer
3 days ago
Boston, United States Cannon Search Full timeGreat opportunity for a Desktop Support Engineer. You will be responsible for troubleshooting level 1-3 technical issues via deskside, phone, email and remote support. Will also assist with deployments, upgrades and migrations company wide. This role reports to the Help Desk Manager and will support 50+ users locally as well as remote users. This is a...
-
Desktop Support Engineer
3 days ago
Boston, United States Cannon Search Full timeGreat opportunity for a Desktop Support Engineer. You will be responsible for troubleshooting level 1-3 technical issues via deskside, phone, email and remote support. Will also assist with deployments, upgrades and migrations company wide. This role reports to the Help Desk Manager and will support 50+ users locally as well as remote users. This is a...
-
Technical/Desktop Support Engineer
1 month ago
Boston, United States Community Servings Full timeJob DescriptionJob Description Job DescriptionJob Title: Technical/Desktop Support Engineer Reports To: Director of Information SystemsFLSA Status: Exempt Department: Information Technology Community Servings' mission is to actively engage the community to provide medically tailored, nutritious, scratch-made meals to chronically and critically ill...
-
Desktop Support Engineer
1 month ago
Boston, Massachusetts, United States Cognizant Full timeAbout the group: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our...
-
Desktop Support Engineer
2 weeks ago
Boston, United States Tata Consultancy Services Full timeJob Title : Desktop EngineerLocation : Boston,MA Please find the below JD and send across the below details • Knowledge of McAfee Antivirus and Bit locker encryption, iOS devices, O365 • Design and develop the framework of technological systems,
-
Desktop Support Engineer
1 month ago
Boston, United States Cognizant Full timeAbout the group: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our...
-
Desktop Support Engineer
2 weeks ago
Boston, United States SysTechCorp Inc Full timeWe are immediately looking for Desktop Support Engineer (Level 1) for one our direct client in MA.We appreciate you for showing your interest following by apply for the role and we can arrange Immediate Interview for qualified resource.Role: Desktop Support Engineer (Level 1)Location: Boston, MA (All 5 Days Onsite)Duration: 12+ Months Contract InitiallyMode...
-
Desktop Support Engineer
2 weeks ago
Boston, United States SysTechCorp Inc Full timeWe are immediately looking for Desktop Support Engineer (Level 1) for one our direct client in MA.We appreciate you for showing your interest following by apply for the role and we can arrange Immediate Interview for qualified resource.Role: Desktop Support Engineer (Level 1)Location: Boston, MA (All 5 Days Onsite)Duration: 12+ Months Contract InitiallyMode...
-
Desktop Support Engineer
2 weeks ago
Boston, United States SysTechCorp Inc Full timeWe are immediately looking for Desktop Support Engineer (Level 1) for one our direct client in MA.We appreciate you for showing your interest following by apply for the role and we can arrange Immediate Interview for qualified resource.Role: Desktop Support Engineer (Level 1)Location: Boston, MA (All 5 Days Onsite)Duration: 12+ Months Contract InitiallyMode...
-
Desktop Support Engineer
1 month ago
Boston, United States Blue Mantis Full timeThe Onsite Desktop Support Technician provides support to customer’s End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determination, problem/incident recording, and problem resolution for clients of Blue Mantis. The Onsite Desktop Support Technicians typically work on-location within a...
-
Desktop Support Engineer
1 month ago
Boston, United States Blue Mantis Full timeThe Onsite Desktop Support Technician provides support to customer’s End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determination, problem/incident recording, and problem resolution for clients of Blue Mantis. The Onsite Desktop Support Technicians typically work on-location within a...
-
Desktop Support Engineer
3 weeks ago
Boston, United States Blue Mantis Full timeThe Hybrid Desktop Support Technician provides support to customer’s End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determination, problem/incident recording, and problem resolution for clients of Blue Mantis.The Hybrid Desktop Support Technicians typically work on-location within a...
-
Desktop Support Engineer
3 weeks ago
Boston, United States Blue Mantis Full timeThe Hybrid Desktop Support Technician provides support to customer’s End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determination, problem/incident recording, and problem resolution for clients of Blue Mantis.The Hybrid Desktop Support Technicians typically work on-location within a...
-
Manager, Desktop Engineering
5 days ago
Boston, United States Selby Jennings Full timee are looking for a dynamic and experienced Manager of Desktop Engineering to lead our desktop engineering team. This role is critical in ensuring that our organization's desktop infrastructure is reliable, secure, and optimized to meet the needs of our employees. The successful candidate will be responsible for managing a team of engineers, overseeing...
-
Desktop Engineer
2 months ago
Boston, United States Franklin Fitch Full timeMECM Desktop Engineer | Boston, MA | Hybrid | $125,000 + BonusA high-growth tech firm with a worldwide presence is on the lookout for a Desktop Engineer representative to assist with patch management, packaging, software deployment, desktop security, and escalated support. This role has a primary focus on endpoint management in SCCM, they have a support team...
-
Desktop Engineer
2 months ago
Boston, United States Cypress HCM Full timeJob DescriptionJob DescriptionDesktop Engineer Location: Boston, MA Hybrid: 3 Days OnsiteEmployees: 500| Team Size: 4Industry: Law Firm Seeking a Desktop Engineer to be a key member of the team managing the Firm’s IT systems, services, and operations. This team is dedicated to enhancing overall IT productivity across the Firm. The Desktop Engineer will be...
-
Desktop Support
4 weeks ago
Boston, United States Wipro Full timeWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients...
-
Desktop Support
4 weeks ago
Boston, United States Wipro Full timeWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients...
-
Desktop Support Engineer
2 months ago
Boston, United States Nscglobal Full timeOverview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial...