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Leasing Specialist

4 months ago

West Haven, United States Redstone Residential Full time
Leasing Specialist

CLASSIFICATION: Part-Time, Non-Exempt

COMPENSATION:$18 per hour, plus the ability to earn performance bonuses

TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is the 5th largest 3rd party management company in the U.S. We were also listed as one of the Top Workplaces in Utah in 2021, 2022, and 2023

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

  • We Are Believers
  • We Communicate Authentically with Care
  • We Stay The Course
  • We Drive Performance
POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.

KEY DUTIES & RESPONSIBILITIES:
  • Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
  • Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
  • Work with your team to reach daily and weekly leasing goals
  • Provide tours for potential residents
  • Follow up with potential leads
  • Help with resident concerns and questions
  • Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
  • Work collaboratively with other staff members in a highly entrepreneurial environment.
EXPERIENCE & QUALIFICATIONS:
  • 1+ years of customer service and sales experience
  • Strong communication skills
  • Experience with Entrata Software is a plus but not required
  • Ability to remain calm and collected in high-stress situations
  • Enjoy and take pride in providing excellent service
  • Warm, friendly demeanor
  • Basic computer skills: typing and writing ability for correspondence, memos, etc.
  • High School Diploma or equivalent