Front Desk Manager

1 month ago


Saddle Brook, United States Pyramid Global Hospitality Full time
Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description

At the Marriott Saddle Brook we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Marriott Saddle Brook can mean for you

Overview
• The Front Desk Manager will act as the primary point of contact for guest inquiries and concerns, ensuring that all front desk operations run efficiently and effectively, and maintaining the high standard of guest satisfaction that the Marriott is known for
• Oversee and manage the daily operations of the front desk and guest services, ensuring exceptional service standards are consistently met
• Act as the primary point of contact for guest inquiries, concerns, and special requests, providing timely and effective solutions
• Coordinate with various departments, including housekeeping, maintenance, and F&B, to ensure guest needs and expectations are fulfilled
• Monitor and manage front desk staff, ensuring they are well-trained, motivated, and delivering high-quality service
• Handle guest check-ins and check-outs, reservations, and any other front office duties as required
• Ensure all guest interactions are handled with professionalism, courtesy, and a focus on personalized service
• Address and resolve any issues or emergencies that arise, ensuring minimal disruption to guests and operations
• Assist in the development and implementation of policies and procedures to improve efficiency and guest satisfaction
• Provide leadership and support to the front office team, fostering a positive and productive work environment
• Prepare reports and conduct regular briefings with the front office team

Qualifications
• This position requires a minimum of three years job-related experience.
• Strong written and verbal communication
• Strong decision-making and organizational skills.
• PMS system experience is a plus
• Ability to multi-task and stay organized in a fast-paced environment
• Knowledge of MS Office Suite (Word, Excel, Outlook)
• Ability to work flexible hours, including nights, weekends, and holidays
• Ability to work on own initiative as well as part of a team
• Professional attitude and appearance
  • Front Desk Manager

    3 weeks ago


    Saddle Brook, United States Marriott Saddle Brook Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Manager

    4 weeks ago


    Saddle Brook, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...


  • Saddle Brook, United States D1 Training - Bergen County Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsFree uniformsPaid time offTraining & developmentAbout the Role:We are seeking a Front Desk Sales Associate/MIT Lead to join our team at D1 Training - Bergen County. As a leader in the fitness industry, we are looking for someone who is...


  • Saddle Brook, United States Ferraro Spine and Rehabilitation Full time

    Ferraro Spine and Rehabilitation is a multi-disciplinary outpatient medical practice committed to helping patients live without pain and move better than yesterday. Based in Saddle Brook, New Jersey, FSR has served the community for over 27 years. Our state-of-the-art facility integrates physical therapy, occupational therapy, chiropractic care, acupuncture,...


  • Saddle Brook, United States Ferraro Spine and Rehabilitation Full time

    Job DescriptionJob DescriptionFerraro Spine and Rehabilitation is a multi-disciplinary outpatient medical practice committed to helping patients live without pain and move better than yesterday. Based in Saddle Brook, New Jersey, FSR has served the community for over 27 years.Our state-of-the-art facility integrates physical therapy, occupational therapy,...


  • Saddle Brook, United States D1 Training - Bergen County Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryEmployee discountsFree uniformsPaid time offTraining & development We are looking for a passionate and driven Front Desk Operations Manager (Morning/Day Shift) to join our team today. If you have previous Sales and Front Desk Operations...

  • Director Front Office

    2 weeks ago


    Saddle Brook, United States Pyramid Global Hospitality Full time

    Overview •The Front Desk Manager will act as the primary point of contact for guest inquiries and concerns, ensuring that all front desk operations run efficiently and effectively, and maintaining the high standard of guest satisfaction that the Marriott is known for •Oversee and manage the daily operations of the front desk and guest services, ensuring...

  • Front Desk Agent

    4 weeks ago


    Saddle Brook, United States Marriott Saddle Brook Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Saddle Brook, United States Five Rivers IT Full time

    A leading provider of IT Managed Services in New York City/ Northern New Jersey is looking for a Service Desk Supervisor to manage and mentor our Service Desk team. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of service delivery management. The successful...

  • Front Desk Associate

    2 months ago


    Mountain Brook, United States Stretch Zone Full time

    Health, Wellness and Fitness ProfessionalsCompensation / Perks: $10 -$15 per hour High-energy atmosphere Career growth opportunities Continuing education opportunities Employment Type: Front Desk Associate Are you seeking a position that allows you to use your administrative and customer service skills to make a difference in the lives of others? Do you...


  • Saddle Brook, United States Five Rivers IT Full time

    Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the...


  • Stony Brook, United States Suffolk Oral Surgery Associates Full time

    The Front Desk is primarily responsible for greeting and checking patients in and out, updating patient files, answering phones, creating appointments, insurance authorizations, and reviewing patient treatment plans. Some other clerical duties may include but are not limited to faxing and scanning. General Accountabilities Greets patients and obtains...


  • Stony Brook, United States SUFFOLK ORAL SURGERY ASSOCIATES LLP Full time

    Job DescriptionJob DescriptionThe Front Desk is primarily responsible for greeting and checking patients in and out, updating patient files, answering phones, creating appointments, insurance authorizations, and reviewing patient treatment plans. Some other clerical duties may include but are not limited to faxing and scanning.General AccountabilitiesGreets...


  • Stony Brook, United States SUFFOLK ORAL SURGERY ASSOCIATES LLP Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offProfit sharingVision insuranceWellness resources The Front Desk is primarily responsible for greeting and checking patients in and out, updating patient files, answering phones, creating appointments, insurance authorizations, and reviewing patient treatment plans. Some...


  • Rye Brook, United States Premier Care Dental Management Full time

    Job DescriptionJob DescriptionJoin the future of dentistry, led by dentistsWe're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception in 2014, we've touched the lives of hundreds of thousands of patients and have...


  • Stony Brook, United States SB Clinical Practice Management Full time

    Overview: Front Desk Medical Receptionist -Stony Brook Family and Preventative Medicine, UFPC Location: Stony Brook, NY Schedule: Full time Days/Hours: 8 hr shifts; Range between from 7:30a to 8p; Occasional Sat 8:30a - 1p Pay: $19.78 - $24.72 Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on...


  • Stony Brook, United States SB Clinical Practice Management Full time

    Overview: Front Desk Medical Receptionist -Stony Brook Family and Preventive Medicine, UFPC Location: Stony Brook, NY Schedule: Full time Days/Hours: 8 hr shifts; Range between from 7:30a to 8p; Occasional Sat 8:30a - 1p Pay: $19.78 - $24.72 Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on...


  • Oak Brook, United States Hyatt House ChicagoOak Brook Full time

    Job DescriptionJob DescriptionResponds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information, directions, local attractions, and guest concerns.ESSENTIAL DUTIES AND RESPONSIBILITIES...


  • Oak Brook, United States Residence Inn Oak Brook Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Oak Brook, United States Ligocki Dental Group Full time $17 - $25

    Dental Front Desk Receptionist/Patient Care Coordinator for General Dentist.We are looking for a smiling energetic, positive and professional long term team member to share their passion with our family of patients. As a front desk receptionist/patient care coordinator you will make a difference in the lives of our patients by helping them with their overall...