Service Desk Technician
5 months ago
At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years.
We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.
Responsibilities:
- Provide initial contact and incident resolution to customers with hardware, software, and application problems.
- Attempt to resolve as many incidents during the first call as possible.
- Document incident resolution and status in incident PSA tool.
- Provide day-to-day support for localized PC issues.
- Create and manage user accounts and provide remote troubleshooting support to customers.
- Provide input and update to standard operating procedures.
- Participate in the organization's change management process.
- communicating and escalating issues using sound judgment and self-initiative.
- Provide polite and friendly customer service.
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
- This is a Full-Time position.
- All standard benefits are included such as medical/dental/vision insurance and vacation time.
- We encourage and reward professional certifications
- Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered.
- You will be placed at our Rochelle Park, NJ office. Please do not apply if you are not local or are not willing to relocate.
-
Front Desk Representative
1 month ago
Saddle Brook, New Jersey, United States Marriott Saddle Brook Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott Saddle Brook. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Registration: Greet and register guests in a friendly...
-
Oak Brook, United States Bowman Williams Full timeWe are long standing Managed and Cloud Services Provider that has been in business for over 30 years. We have delivered premier network design, security, monitoring, virtualization, unified communications, remote access, backup/disaster recovery solutions, as well as public/private or hybrid cloud. We are a CompTIA-accredited business and carries the CompTIA...
-
Front Desk Representative
4 weeks ago
Saddle Brook, New Jersey, United States Marriott Saddle Brook Full timeJob Title: Front Desk AgentAbout Us:At Marriott Saddle Brook, we value our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and well-being. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment...
-
Front Desk Coordinator
3 months ago
Saddle Brook, United States Ferraro Spine and Rehabilitation Full timeFerraro Spine and Rehabilitation is a multi-disciplinary outpatient medical practice committed to helping patients live without pain and move better than yesterday. Based in Saddle Brook, New Jersey, FSR has served the community for over 27 years. Our state-of-the-art facility integrates physical therapy, occupational therapy, chiropractic care, acupuncture,...
-
Appliance Repair Service Technician
4 days ago
Saddle Brook, New Jersey, United States Grassroots Talent Solutions Full timeAppliance Repair Service Technician Job DescriptionWe are seeking a skilled Appliance Repair Service Technician to join our team at Grassroots Talent Solutions.As an Appliance Repair Service Technician, you will be responsible for providing high-quality maintenance services for our customers' appliances.Key responsibilities include diagnosing and repairing...
-
Sales and Service Technician
4 weeks ago
Saddle Brook, New Jersey, United States Firestone Full timeJob SummaryAs a Sales and Service Technician at Firestone, you will be responsible for providing exceptional customer service and ensuring the satisfaction of our valued customers. Your primary duties will include:Conducting thorough assessments of customer needs through direct interactions and communication.Recommending and providing products and services...
-
oak brook, United States Bowman Williams Full timeWe are long standing Managed and Cloud Services Provider that has been in business for over 30 years. We have delivered premier network design, security, monitoring, virtualization, unified communications, remote access, backup/disaster recovery solutions, as well as public/private or hybrid cloud. We are a CompTIA-accredited business and carries the CompTIA...
-
Sales and Service Technician
2 weeks ago
Saddle Brook, United States Firestone Complete Auto Care Full timeCompany OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...
-
Sales and Service Technician
2 weeks ago
Saddle Brook, United States Firestone Complete Auto Care Full timeCompany Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...
-
Sales and Service Technician
2 weeks ago
Saddle Brook, United States Firestone Complete Auto Care Full timeCompany Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...
-
Sales and Service Technician
2 weeks ago
Saddle Brook, United States Firestone Complete Auto Care Full timeCompany Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...
-
Front Desk Agent
4 months ago
Saddle Brook, United States Marriott Saddle Brook Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Director Front Office
4 months ago
Saddle Brook, United States Pyramid Global Hospitality Full timeOverview •The Front Desk Manager will act as the primary point of contact for guest inquiries and concerns, ensuring that all front desk operations run efficiently and effectively, and maintaining the high standard of guest satisfaction that the Marriott is known for •Oversee and manage the daily operations of the front desk and guest services, ensuring...
-
Automotive Technician
1 month ago
Saddle Brook, New Jersey, United States Bridgestone Americas Full timeBridgestone Retail Operations is a leading provider of tire and automotive services in North America. We are seeking a skilled Automotive Technician to join our team.The successful candidate will have a strong background in mechanical repair and diagnostic techniques, with the ability to work independently and as part of a team. They will be responsible for...
-
Front Office Manager
4 weeks ago
Saddle Brook, New Jersey, United States Pyramid Global Hospitality Full timeJob SummaryAs a seasoned professional, you will oversee the daily operations of the front desk and guest services, ensuring exceptional service standards are consistently met. Your primary point of contact for guest inquiries, concerns, and special requests, you will provide timely and effective solutions. You will coordinate with various departments to...
-
Automotive Repair Technician
1 month ago
Saddle Brook, New Jersey, United States Complete Collision Mechanic & Towing Full timeJob SummaryAs a skilled Automotive Repair Technician, you will be responsible for performing a wide range of repair and maintenance tasks on cars, SUVs, and trucks. Your duties will include inspecting vehicles to determine the necessary repairs, performing tune-ups and timing jobs, and replacing engines and transmissions. You will also be responsible for...
-
Saddle Brook, United States Grassroots Talent Solutions Full timeDo you get excited when figuring out how things work Do you love the challenge of troubleshooting something thats broken Would you like to have a part in improving the home life of families in your community If so we are looking for you! We have a well known client is looking for Appliance Repair Technicians. Apply today! If you value working with people you...
-
Saddle Brook, United States Grassroots Talent Solutions Full timeDo you get excited when figuring out how things work Do you love the challenge of troubleshooting something thats broken Would you like to have a part in improving the home life of families in your community If so we are looking for you! We have a well known client is looking for Appliance Repair Technicians. Apply today! If you value working with people you...
-
Appliance Repair Technician
4 weeks ago
Saddle Brook, New Jersey, United States Grassroots Talent Solutions Full timeJob OverviewWe are seeking a skilled Appliance Repair Technician to join our team at Grassroots Talent Solutions. As a key member of our team, you will be responsible for providing high-quality maintenance services for our customers' appliances.Your primary responsibilities will include diagnosing and repairing home appliances and equipment, providing cost...
-
Help Desk Supervisor
4 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryThe Help Desk Supervisor is responsible for overseeing the day-to-day operations of the Help Desk shift staff. This includes monitoring daily workflow to ensure timely and accurate resolution of problems reported to the Help Desk. The supervisor must identify complex technical problems and manage resolution and escalation procedures to ensure that...