Service Technical Trainer

2 weeks ago


Wyoming, United States Rosenbauer Minnesota Full time

ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world s largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe. POSITION SUMMARY The Service Technical Trainer will implement in-person and online training modules to teach end users how to correctly diagnose, repair, and maintain Rosenbauer products. They will develop on-site factory mechanics trainings and support the Training and Technical Publications Director by gathering and analyzing training feedback/data to help with continuous improvement efforts. Also, the Service Technical Trainer will travel to various Rosenbauer campuses and dealer locations to conduct in-person trainings. ESSENTIAL FUNCTIONS All employees are required to support Rosenbauer s Mission, Vision, and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer. Implements in-person and online training modules to teach end users how to correctly diagnose, repair, and maintain Rosenbauer products. Develops on-site factory mechanics trainings and supports the Training Director by gathering and analyzing training feedback/data to help with continuous improvement efforts. Travels to various Rosenbauer campuses and dealer locations to conduct in-person trainings. Ensures that the training topics are current and meets all industry standards. Ensures that EVT testing is available following in person training seminars. Participates in periodic company and/or customer meetings relevant to position. Develops Rosenbauer training materials such as recording and editing video and power point presentations. Manages curriculum content, quality, and relevance to products to ensure the highest quality of instruction. Performs other duties and responsibilities as required by management to meet the needs of the organization and our members.



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