We have other current jobs related to this field that you can find below
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Service Desk Analyst
1 month ago
New York, United States Connvertex Technologies Inc. Full timeJob DescriptionJob DescriptionSummary of Role The Service Desk Analyst is the first point of contact between end-users and the Technology department. The Service Desk Analyst is responsible for recording the details of reported IT service issues and service requests, and working to either restore service as quickly as possible or alerting and/or escalating...
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Service Desk Analyst
7 days ago
New York, United States TEKsystems Full timeDescription: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
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Service Desk Analyst
6 days ago
New York, United States TEKsystems Careers Full time*Description:* One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk...
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Service Desk Analyst
3 weeks ago
New York, New York, United States TEKsystems Full timeHealthcare Level 1 Help Desk Support AnalystOne of our major Healthcare clients in NYC is seeking an outgoing Level 1 Help Desk Support Analyst to be part of the hospital's Enterprise Service Desk team.In this role, you will be the main IT support for the Health System's 11 hospitals, providing support and customer service to various users including doctors,...
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Service Desk Analyst
6 days ago
New York, United States TEKsystems Full time*Description:* One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospitals Enterprise Service Desk. This individual will serve as the front-line IT support for the Health Systems 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
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Service Desk Analyst
7 days ago
New York, United States TEKsystems Full timeDescription: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
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Service Desk Analyst
1 month ago
New York, United States Gotham Technology Group Full timeSummary of Role:The Service Desk Analyst is the first point of contact between end-users and the Technology department.The Service Desk Analyst is responsible for recording the details of reported IT service issues and service requests, and working to either restore service as quickly as possible or alerting and/or escalating them to the appropriate...
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Service Desk Analyst
1 month ago
New York, United States Gotham Technology Group Full timeSummary of Role:The Service Desk Analyst is the first point of contact between end-users and the Technology department.The Service Desk Analyst is responsible for recording the details of reported IT service issues and service requests, and working to either restore service as quickly as possible or alerting and/or escalating them to the appropriate...
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Service Desk Analyst
6 days ago
New York, NY, United States TEKsystems Careers Full time*Description:* One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
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Service Desk Analyst
4 weeks ago
New York, United States Integrated Resources Full timeThis will be a fully remote evening shift schedule (Mon-Fri 4pm to 12am). Consultant is expected to work holidays if necessary as we are a 24/7 service desk. - Receive, prioritize, document and actively resolve end-user help requests - Answer calls of e-mail contacts within the required service level time frame - Triage requests to ensure accurate transfers...
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Service Desk Analyst
22 hours ago
New York, New York, United States Diversant Full timeJob Summary:The Service Desk Analyst will serve as the front-line, level 1, IT support for the company enterprise, which includes seven hospital networks and the corporate office. The successful candidate will be responsible for monitoring and answering the Service Desk phone, email message queues, and auto-triggered request queues during their assigned...
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Service Desk Analyst
7 days ago
New York, NY, United States TEKsystems Full timeDescription:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
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Service Desk Analyst
7 days ago
New York, NY, United States TEKsystems Full timeDescription:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
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Service Desk Analyst
2 days ago
New York, United States NavitsPartners Full timeJob DescriptionJob DescriptionJob Title: Service Desk AnalystDuration: 6 monthsLocation: Remote (80%), Onsite (20%) in NYC, New YorkPrincipal Duties:Work Schedule: This role will follow a day shift schedule (7 am to 3 pm, 8 am to 4 pm, 9 am to 5 pm, or 10 am to 6 pm) with 80% remote work and 20% on-site work. The consultant is expected to work holidays if...
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Service Desk
3 weeks ago
New York, New York, United States TEKsystems Full timeDescription: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
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Service Desk Analyst
1 month ago
New York, New York, United States Michael Page Full timeLeading Financial Services Firm in Manhattan, New YorkContract position with likely extensions and possible full time conversion About Our Client The client is a leading investment management firm. Job DescriptionAccurately record, assign, and manage all incidents using ServiceNow, ensuring professional and courteous resolution of end-user requests.Support...
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Service Desk Analyst
6 days ago
New York, United States AustralianSuper Full timeJob DescriptionService Desk | Helpdesk Support Analyst | New York •We make a difference, delivering outcomes for our millions of members. •Support our growing office, providing first-line technology assistance. •Based on-site in our Manhattan office, 3-4 days a week. AustralianSuper is the largest superannuation fund in Australia - in the top 20...
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Service Desk Analyst
1 month ago
New York, United States Metropolitan Jewish Health System Full timeOur Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical...
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Service Desk Analyst
6 days ago
New York, United States MJHS Full timeJob DescriptionJob DescriptionOur Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.MJHS is in search of a Service Desk Analyst who will be responsible for assisting...
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Service Desk Analyst
3 months ago
New York, United States Metropolitan Jewish Health System Full timeOur Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence. MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical...
Service Desk Analyst
1 month ago
Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users (Doctors, nurses, medical technicians and corporate employees), promote and escalate problems, incidents and requested action items. The client is looking for someone that they can train to become a level 2/3 systems analyst as well as train them on the various clinical/business applications. In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: • Receive, prioritize, document and actively resolve end user requests • Answer calls or e-mail contacts within the required service level time frame • Triage requests to ensure accurate transfers and escalation • Track open tickets and monitor ticket progress and close ticket items when problems are resolved • Follow escalation an paging procedures Provide support and service to end users, seeking to resolve as many calls as possible at level 1 • Provide support for issues related to password resets, MS Office, Windows, security access to printers, printer queues and business/clinical applications. • Identify problems for submission to problem management process Skills: Service Desk, Help Desk, Helpdesk, Support, Troubleshooting, Customer service, Windows, Technical support, Desktop, Servicenow, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification, Help desk, Help desk support Top Skills Details: Service Desk, Help Desk, Helpdesk,Support,Troubleshooting,Customer service,Windows,Technical support,Desktop,Servicenow Additional Skills & Qualifications: Customer service, Strong work ethic and ability to multi task Experience Level: Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
