Service Desk Analyst

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...

*Description:* One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk...

Healthcare Level 1 Help Desk Support AnalystOne of our major Healthcare clients in NYC is seeking an outgoing Level 1 Help Desk Support Analyst to be part of the hospital's Enterprise Service Desk team.In this role, you will be the main IT support for the Health System's 11 hospitals, providing support and customer service to various users including doctors,...

*Description:* One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospitals Enterprise Service Desk. This individual will serve as the front-line IT support for the Health Systems 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...

Summary of Role:The Service Desk Analyst is the first point of contact between end-users and the Technology department.The Service Desk Analyst is responsible for recording the details of reported IT service issues and service requests, and working to either restore service as quickly as possible or alerting and/or escalating them to the appropriate...

Summary of Role:The Service Desk Analyst is the first point of contact between end-users and the Technology department.The Service Desk Analyst is responsible for recording the details of reported IT service issues and service requests, and working to either restore service as quickly as possible or alerting and/or escalating them to the appropriate...

*Description:* One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...

Job SummaryWe are seeking a highly skilled and customer-focused Service Desk Analyst to join our team at CAI. As a Service Desk Analyst, you will be responsible for providing technical support and customer service to our clients, utilizing your excellent communication and problem-solving skills.Key ResponsibilitiesProvide technical support and customer...

This will be a fully remote evening shift schedule (Mon-Fri 4pm to 12am). Consultant is expected to work holidays if necessary as we are a 24/7 service desk. - Receive, prioritize, document and actively resolve end-user help requests - Answer calls of e-mail contacts within the required service level time frame - Triage requests to ensure accurate transfers...

Description:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...

Job Summary:The Service Desk Analyst will serve as the front-line, level 1, IT support for the company enterprise, which includes seven hospital networks and the corporate office. The successful candidate will be responsible for monitoring and answering the Service Desk phone, email message queues, and auto-triggered request queues during their assigned...

This is the Remote Position (US)Duties & Responsibilities Manage level 1 and above service requests and incidents from report to resolutionReceive prioritize document and actively resolve end user help requests and incidentsTriage requests and Incidents to ensure accurate transfers and escalation per service level agreements (SLA)Track open tickets and...

Description:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...

Job DescriptionJob DescriptionJob Title: Service Desk AnalystDuration: 6 monthsLocation: Remote (80%), Onsite (20%) in NYC, New YorkPrincipal Duties:Work Schedule: This role will follow a day shift schedule (7 am to 3 pm, 8 am to 4 pm, 9 am to 5 pm, or 10 am to 6 pm) with 80% remote work and 20% on-site work. The consultant is expected to work holidays if...

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...

Leading Financial Services Firm in Manhattan, New YorkContract position with likely extensions and possible full time conversion About Our Client The client is a leading investment management firm. Job DescriptionAccurately record, assign, and manage all incidents using ServiceNow, ensuring professional and courteous resolution of end-user requests.Support...

Job SummaryWe are seeking a highly skilled and customer-focused Service Desk Analyst to join our team at CAI. As a Service Desk Analyst, you will be responsible for providing technical support and customer service to our clients in both German and English.Key ResponsibilitiesProvide technical support and customer service to clients via phone, email, or...

Job DescriptionService Desk | Helpdesk Support Analyst | New York •We make a difference, delivering outcomes for our millions of members. •Support our growing office, providing first-line technology assistance. •Based on-site in our Manhattan office, 3-4 days a week. AustralianSuper is the largest superannuation fund in Australia - in the top 20...

Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence. MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical...