Current jobs related to Helpdesk (Customer) Support Specialist - Minneapolis - UFT Professional Services, LLC

  • Helpdesk Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States TEKsystems Careers Full time

    Job Title: Helpdesk Support SpecialistTEKsystems Careers is seeking a highly skilled Helpdesk Support Specialist to join our team. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our clients across the nation.About the Role:This is an exciting opportunity to work with a leading technology services company,...

  • Helpdesk Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States TEKsystems Careers Full time

    Job Title: Helpdesk Support SpecialistThis is a fantastic opportunity to join our team as a Helpdesk Support Specialist, providing technical support to 6,200 end-users across 110 locations nationwide. As a Helpdesk Support Specialist, you will be responsible for providing phone and in-person support, utilizing Manage Engine for ticketing. Experience with...

  • Helpdesk Support Specialist

    3 weeks ago

    Minneapolis, United States TEKsystems co Allegis Group Full time

    Description:This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. This client of TEKsystems uses Manage Engine for Ticketing - any Ticket System experience (ServiceNow, etc.) will work. The right...

  • POS Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States North Country Business Products Full time

    Job Title: Point of Sale Support/Helpdesk AssociateWe are seeking a highly skilled and detail-oriented Point of Sale Support/Helpdesk Associate to join our team at North Country Business Products.About the Role:This is a hybrid work schedule position that requires a strong ability to assess, resolve, and close hardware/software issues for our clients while...

  • Senior Technology Support Specialist

    3 weeks ago

    Minneapolis, Minnesota, United States Bridgewater Bank Full time

    Job Title: Sr. Technology Support SpecialistWe are seeking a highly skilled and experienced Sr. Technology Support Specialist to join our Technology team in St. Louis Park. As a key member of our team, you will provide second-level support to IT Support Specialists and work closely with senior Technology staff to align support practices.Key...

  • Helpdesk Support Specialist

    2 weeks ago

    Minneapolis, United States TEKsystems Careers Full time

    *Description:* This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. This client of TEKsystems uses Manage Engine for Ticketing – any Ticket System experience (ServiceNow, etc.) will work. The...

  • Helpdesk Support Specialist

    2 weeks ago

    Minneapolis, United States TEKsystems Careers Full time

    *Description:* This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. This client of TEKsystems uses Manage Engine for Ticketing – any Ticket System experience (ServiceNow, etc.) will work. The...

  • Helpdesk Support Specialist

    3 weeks ago

    Minneapolis, United States TEKsystems Full time

    *Description:* This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. This client of TEKsystems uses Manage Engine for Ticketing - any Ticket System experience (ServiceNow, etc.) will work. The right...

  • Helpdesk Support Specialist

    2 weeks ago

    Minneapolis, United States TEKsystems Full time

    Description:This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. This client of TEKsystems uses Manage Engine for Ticketing – any Ticket System experience (ServiceNow, etc.) will work. The right...

  • Helpdesk Support Specialist

    1 week ago

    Minneapolis, United States TEKsystems Full time

    Description:This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. This client of TEKsystems uses Manage Engine for Ticketing - any Ticket System experience (ServiceNow, etc.) will work. The right...

  • Helpdesk Support Specialist

    2 weeks ago

    Minneapolis, United States TEKsystems Full time

    Description:This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. This client of TEKsystems uses Manage Engine for Ticketing - any Ticket System experience (ServiceNow, etc.) will work. The right...

  • Helpdesk Support Specialist

    1 week ago

    Minneapolis, United States TEKsystems Full time

    Description:This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. This client of TEKsystems uses Manage Engine for Ticketing - any Ticket System experience (ServiceNow, etc.) will work. The right...

  • Customer Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States EAC Product Development Solutions Full time

    Job Title: Customer Support SpecialistAt EAC Product Development Solutions, we are seeking a highly skilled and customer-focused Customer Support Specialist to join our dynamic team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our...

  • Senior Technology Support Specialist

    1 month ago

    Minneapolis, Minnesota, United States Bridgewater Bank Full time

    About the RoleWe are seeking a highly skilled Sr. Technology Support Specialist to join our Technology team in St. Louis Park. As a key member of our team, you will provide second-level support to IT Support Specialists, working closely with senior Technology staff to align support practices and function as a point of escalation for complex...

  • Senior Technology Support Specialist

    3 weeks ago

    Minneapolis, Minnesota, United States Bridgewater Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Technology Support Specialist to join our Technology team in St. Louis Park. The successful candidate will provide second-level support to IT Support Specialists, working closely with senior Technology staff to align support practices and function as a point of escalation for more complex...

  • Customer Support Specialist

    2 days ago

    Minneapolis, Minnesota, United States Joulé Full time

    Job Title: Customer Support SpecialistLocation: RemoteHours/Schedule: PT, 30 hours/week (Mon-Thurs, 7.5 hours/day)Type: ContractResponsibilitiesKey Responsibilities: • Facilitate the investigation of customer complaints related to foodservice products. • Maintain accurate documentation of the resolution process and provide timely responses to the sales...

  • Customer Support Specialist

    3 weeks ago

    Minneapolis, Minnesota, United States HealthPartners Full time

    Role Overview:As a Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients. Your primary responsibility will be to provide comprehensive assistance and support to various technical departments within the organization.Key Responsibilities:- Ensure seamless quality of personalized care and service to our...

  • Helpdesk Support Specialist

    2 weeks ago

    Minneapolis, MN, United States TEKsystems Careers Full time

    *Description:* This individual will be providing Technical Support for 6,200 End Users on site and at 110 locations across the nation. This will include phone support as well. They will provide phone support and in person support. This client of TEKsystems uses Manage Engine for Ticketing – any Ticket System experience (ServiceNow, etc.) will work. The...

  • IT Support Specialist

    3 weeks ago

    Minneapolis, Minnesota, United States In Technology Group Inc (US) Full time

    Job Title: Systems AdministratorLocation: Minneapolis, MN (Hybrid)Compensation: Up to $60,000About our client:Our client is a prominent Managed Service Provider located in Minneapolis, MN, committed to offering top-tier IT services to a wide range of clients. Their workplace culture is dynamic and supportive, encouraging employees to succeed and grow...

  • IT Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States In Technology Group Inc (US) Full time

    Job Title: Systems AdministratorLocation: Remote (Hybrid)Compensation: Up to $60,000About our company:In Technology Group Inc (US) is a leading Managed Service Provider dedicated to delivering top-tier IT services to a diverse range of clients. Our workplace culture is dynamic and supportive, fostering employee growth and success.Role Overview:As an...

Helpdesk (Customer) Support Specialist

2 months ago

Minneapolis, United States UFT Professional Services, LLC Full time

Job Title: Helpdesk (Customer) Support Specialist.

You agree to devote your full business time and attention to the affairs of Urban FT and to act faithfully and utilize all of your skills,

knowledge and experience to promote the interests of the Urban FT and its affiliates. You will

not assume additional employment obligations or be retained as a consultant or contractor to

any other business without the prior consent of Urban FT.

Responsibilities: You will be responsible for supporting the Company’s technical and

operational staff. Your key responsibilities and accountabilities will include:

• Provide remote Level 1-2 support to customers for remote deposit capture products, first

point of contact.

• Troubleshoot and repair ACH and X9 file formats using PowerShell and SQL Queries.

• Read, understand, and troubleshoot PowerShell scripts.

• Manage the transfers of files via FTP.

• Provide full desktop, mobile device, and admin support for internal staff.

• Perform web application update testing and document bugs appropriately.

• Solve problems by utilizing training, knowledge, tools, and analytical skills while on call

or processing a case

• Create, record, and resolve incoming requests for service.

• Document and maintain detail history of service tickets from start to finish.

• Answer queue calls on a regular basis.

• Provide a high degree of customer satisfaction, technical expertise, accuracy, and

timeliness.

• Alert management to recurring problems and large-scale issues.

• Respond to questions from callers; remotely assist clients with technology problems.

• Other duties as assigned by the Manager of Help Desk.

• Implementation of remote deposit software and client training

• You may be assigned additional responsibilities from time to time depending on the needs of the Company

has context menu