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Helpdesk Support Specialist

1 month ago

Minneapolis, Minnesota, United States TEKsystems Careers Full time
Job Title: Helpdesk Support Specialist

TEKsystems Careers is seeking a highly skilled Helpdesk Support Specialist to join our team. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our clients across the nation.

About the Role:

This is an exciting opportunity to work with a leading technology services company, providing technical support to our clients. You will be working with a variety of technologies, including Windows 10, and will be responsible for troubleshooting and resolving technical issues.

Key Responsibilities:
  • Provide technical support to clients via phone and in-person
  • Troubleshoot and resolve technical issues
  • Work with clients to understand their technical needs and provide solutions
  • Collaborate with internal teams to resolve technical issues
Requirements:
  • Strong technical skills, including Windows 10 and troubleshooting
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Experience with ITSM and Salesforce a plus
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

TEKsystems Careers is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.