Bilingual Help Desk Analyst
1 month ago
JOB DESCRIPTION
A client of Insight Global is building out their onsite helpdesk / desktop support team. Team members will be working emails, answering phone calls, Fresh Service for tickets. They will be doing remote and in-person, hands-on support. Tasks include full-service helpdesk/desktop support - user access, password resets, application support. Need a great attitude and customer services skills - will train you on technical skills. Looking for future employees who want to grow with the company long term.
REQUIRED SKILLS AND EXPERIENCE
* Associate's Degree or Bachelor's Degree in something computer related
* Bilingual in Spanish**
NICE TO HAVE SKILLS AND EXPERIENCE
* Basic knowledge of 0365
* Any Mobile Device Management
* Any experience with Azure
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