Part-Time Member Experience Specialist
7 days ago
At Planet Fitness Inc., we're passionate about providing a supportive and motivating environment for our members to achieve their fitness goals.
Job DescriptionWe're seeking a highly motivated Part-Time Member Experience Specialist to join our team. As a key member of our front desk staff, you'll be responsible for delivering exceptional customer service, ensuring our facilities are clean and well-maintained, and assisting with various administrative tasks.
Responsibilities- Provide outstanding customer service to members, responding to their needs and resolving any issues in a timely and professional manner
- Ensure the front desk area and lobby remain clean and organized at all times
- Perform routine cleaning and maintenance tasks, including mopping, restocking supplies, and sanitizing equipment
- Assist with membership sales, processing transactions, and answering phone calls
- Maintain accurate records and reports as required
- Bachelor's degree or equivalent experience in customer service, hospitality, or a related field
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations
- Ability to work independently and as part of a team, with a strong focus on teamwork and collaboration
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- High school diploma or equivalent required
- $11.00 per hour competitive salary
- A comprehensive benefits package, including medical, dental, and vision insurance
- Generous paid time off (PTO) policy
- Opportunities for career advancement and professional growth
We're proud to offer a dynamic and supportive work environment that values our employees' contributions and well-being. If you're passionate about delivering exceptional customer service and committed to helping others achieve their fitness goals, we encourage you to apply for this exciting opportunity.
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