Desktop Support Technician
3 weeks ago
Company Description:
Insight Global is a leading provider of IT solutions and services. We are seeking a highly skilled IT Help Desk Professional to join our team.
Job Summary:
In this role, you will provide technical support to our clients, answering phone calls, resolving tickets, and providing hands-on assistance. You will work closely with our technical support team to ensure seamless delivery of services.
Responsibilities:
This role involves providing top-notch technical support, including answering phone calls, resolving tickets, and providing hands-on assistance. You will work in a fast-paced environment, requiring excellent communication skills, attention to detail, and ability to learn quickly.
Requirements:
- Associate's or Bachelor's degree in computer-related field or 1-2 years of helpdesk experience
- Excellent communication and problem-solving skills
- Basic knowledge of PC hardware and Windows operating systems
- Ability to learn new systems and software
Compensation and Benefits:
We offer a salary range of $48,000 - $58,000 per year, medical, dental, and vision insurance, HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Additionally, you will receive paid sick leave and other paid time off.
Preferred Skills:
- Basic knowledge of 0365
- Mobile Device Management experience
- Azure experience
- Bilingual in Spanish
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