Logistics - Route Service Representative

2 weeks ago

Inglewood, United States TalentBurst Full time
Title: Route Service Representative
Hours: Sunday, Monday, Tuesday, Thursday, and Friday from 2:30PM - 11:00PM
Days Off: Wednesday and Saturday
Duration: 5 months
Location: Inglewood CA 90301
CDL Required

Job Description:
The Route Service Representative (RSR) is the face to the public, our customers and acts as an Ambassador for the company in everything he/she does.
This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.

Duties and Responsibilities
  • Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
  • Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
  • Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines.
  • Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
  • Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
  • Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
  • Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
  • Place "Door Hanger " for will-call clients with no specimens out.
  • Place "Door Hanger " for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
  • Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
  • Keep route information, sequencing and all client notes up to date.
  • Attendance and punctuality in meetings and training sessions.
  • Meet all training requirements in a timely manner as assigned.
  • Properly care for and maintain company equipment including scanners, telephones, vehicles etc...
  • Communicate any deficiencies with equipment.
  • Document and provide appropriate client satisfaction information to Logistics Management.
  • Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
Required Work Experience:
  • Valid Driver's license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.
Preferred Work Experience:
  • 1 year of experience in a customer service, logistics, or delivery related job strongly preferred.
Physical and Mental Requirements:
  • Position requires travel
  • Extensive use of phone and hand held device (PC)
  • Prolonged standing/sitting/walking/driving
  • Fine dexterity with hands/steadiness
  • Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
  • Ability to communicate effectively in English with clients, supervisors and peers
  • Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
  • Balancing
  • Bending/kneeling
  • Pushing/pulling
  • Reaching/twisting
Knowledge:
  • General computer knowledge and experience with handheld scanner equipment preferred.
Skills:
  • Strong customer service skills
  • Strong interpersonal skills
  • Strong problem-solving skills
  • Strong sense of collaboration
  • Strong communication skills
  • Strong decision-making skills
  • Customer Focus
  • Integrity
  • Trust
  • Act with a Sense of Urgency/ Importance
  • Approachable
  • Service driven
  • Sincere
  • Composure
  • Professionalism
  • Honesty
  • Respect
  • Patience
  • Knowledgeable
  • Humorous
  • Self-Development
  • Informing
  • Drive for Results

#TB_PH
#LI-FRESH

  • Logistics Route Service Representative

    4 days ago

    Inglewood, California, United States TalentBurst Full time

    Job Title: Route Service RepresentativeWe are seeking a highly skilled and detail-oriented Route Service Representative to join our team at TalentBurst. As a key member of our logistics team, you will be responsible for ensuring the safe and timely transportation of specimens, supplies, and equipment to our clients.Key Responsibilities:Operate company...

  • Logistics Route Service Representative

    2 weeks ago

    Inglewood, California, United States TalentBurst Full time

    About the RoleWe are seeking a highly skilled and experienced Route Service Representative to join our team at TalentBurst. As a key member of our logistics team, you will be responsible for providing exceptional customer service and ensuring the safe and timely transportation of specimens, supplies, and equipment to our clients.Key ResponsibilitiesCustomer...

  • Customer Service Representative II

    5 days ago

    Inglewood, California, United States Clean Earth Holdings Full time

    Job DescriptionJoin Clean Earth Holdings as a Customer Service Representative II and take on a challenging role in environmental and regulated waste management solutions.As a key member of our customer experience team, you will work closely with sales, compliance, and operations professionals to ensure seamless waste disposal services for our clients.Key...

  • Customer Service Representative II

    2 weeks ago

    Inglewood, California, United States Clean Earth Holdings Full time

    Job DescriptionAt Clean Earth Holdings, we are seeking a highly skilled Customer Service Representative II to join our team. As a key member of our customer experience team, you will play a critical role in ensuring the highest level of customer satisfaction.Key Responsibilities:Manage and identify customer needs while responding to a high volume of...

  • Logistics Import Coordinator

    4 weeks ago

    Inglewood, California, United States Altius Talent | Freight Forwarding Recruitment Full time

    International Import Operations SpecialistAbout Us: Altius Talent is a premier recruitment agency specializing in freight forwarding and logistics solutions. We are dedicated to connecting talented professionals with leading companies in the industry. Our client, a prominent player in the freight forwarding sector, is seeking a qualified Import Specialist to...

  • Import Logistics Coordinator

    2 weeks ago

    Inglewood, California, United States IM Global LLC Full time

    Job SummaryWe are seeking a highly skilled and organized Import Logistics Coordinator to join our team at IM Global LLC. As a key member of our import operations team, you will be responsible for coordinating and managing all inbound shipments, ensuring timely and efficient delivery of goods to our customers.Key ResponsibilitiesImport Logistics Coordination:...

  • Customer Service Representative

    2 days ago

    Inglewood, California, United States Public Storage Full time

    {"h1": "Job Title: Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Public Storage. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their storage needs are...

  • Customer Service Representative

    1 week ago

    Inglewood, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Key Responsibilities:Assist customers with U-Haul...

  • Air Export Logistics Coordinator

    2 weeks ago

    Inglewood, California, United States TALMO & ASSOCIATES INC. Full time

    We are seeking a skilled Air Export Agent to support our logistics team at our Inglewood, CA office. As an Air Export Agent, you will be responsible for handling export shipment requirements, utilizing our international network of stations. Our comprehensive training program will equip you with the necessary skills to excel in this role.Key...

  • Financial Services Representative

    3 weeks ago

    Inglewood, California, United States Oraguzie Financial Services Full time

    About Oraguzie Financial ServicesWe are a dynamic and forward-thinking financial services company dedicated to helping individuals achieve their financial goals and aspirations.Our Mission:To provide exceptional financial services and solutions that meet the unique needs of our clients.To foster a culture of excellence, integrity, and professionalism within...

  • Warehouse Logistics Coordinator

    3 weeks ago

    Inglewood, California, United States IM Global LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Logistics Coordinator to join our team at IM Global LLC. As a key member of our import/export operations team, you will be responsible for coordinating and managing the flow of goods from vendors to our warehouse.Key ResponsibilitiesSchedule and Coordinate ShipmentsWork closely with...

  • Customer Service Representative

    2 weeks ago

    Inglewood, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...

  • Phlebotomist Patient Services Representative

    4 weeks ago

    Inglewood, United States Global Technical Talent Full time

    Phlebotomist Patient Services Representative Contract Duration 3+ months Pay range: $22 - $27/hr Onsite: Monday-Friday 7.30 am - 4.30 pm, Saturday 8 am-12 pm Job Description: The Phlebotomist Patient Services Representative (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into...

  • Patient Service Representative

    4 months ago

    Inglewood, United States Interdent Sa Full time

    ** Patient Service Representative** **Job Category****:** Operations **Requisition Number****:** PATIE005341 Showing 1 location **Job Details** **Description** At Gentle Dental, our **Customer Service Representatives** **Duties & Responsibilities:** - Follow opening and closing dental front office procedures. - Greet visitors, handle incoming calls on a...

  • Customer Service Representative

    3 weeks ago

    Inglewood, California, United States Northgate Markets Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Northgate Markets. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Asset Protection Service Representative

    6 days ago

    Inglewood, California, United States Old Navy Full time

    Old Navy **Job Summary** As an Asset Protection Service Representative at Old Navy, you will play a vital role in maintaining a safe and secure work environment. **Key Responsibilities** • Maintain the employee entrance and ensure it is secure and accessible • Assist in making apprehensions with certified LP Agents when requested, observing and...

  • Sales and Customer Service Representative

    6 days ago

    Inglewood, California, United States Hubstaff Full time

    Job Title: Sales and Customer Service RepresentativeWe are seeking a highly motivated and skilled Sales and Customer Service Representative to join our team at Hubstaff. As a key member of our medical tourism marketplace, you will be responsible for working directly with our patients, driving sales through outbound calls, building and maintaining customer...

  • Patient Services Representative

    2 weeks ago

    Inglewood, United States UCLA Health Full time

    Description Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need regardless of their income, insurance or immigration status. The organization has more than 500 staff who serve 45,000 people with compassion, dignity and respect across an area that spans from the Santa Monica Mountains through the South Bay....

  • Sales Representative

    4 weeks ago

    Inglewood, California, United States DolFinTech Full time

    COMPANY OVERVIEW & MISSION:DolFinTech is the result of the merger between two prominent entities in the financial sector, Barri Financial Group and DolEx Financial Services. We have a significant presence across the United States, and our mission is to become the go-to choice for clients seeking comprehensive financial solutions. Our aim is to simplify...

  • Sales Representative

    3 weeks ago

    Inglewood, California, United States DolFinTech Full time

    COMPANY OVERVIEW & MISSION:DolFinTech is the result of the merger between two prominent entities in the financial sector, Barri Financial Group and DolEx Financial Services. We have a widespread presence across the United States, with the aim of becoming the go-to choice for clients seeking comprehensive financial solutions. Our mission is to simplify the...