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Logistics Route Service Representative

2 months ago

Inglewood, California, United States TalentBurst Full time
Job Title: Route Service Representative

We are seeking a highly skilled and detail-oriented Route Service Representative to join our team at TalentBurst. As a key member of our logistics team, you will be responsible for ensuring the safe and timely transportation of specimens, supplies, and equipment to our clients.

Key Responsibilities:
  • Operate company vehicle safely and maintain a valid driver's license and driving record within acceptable company guidelines.
  • Responsible for compliance with all processes, including timekeeping, attendance, and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, and proper handling and storage of all samples.
  • Ensure route is started with proper equipment and tools, including route scanner sync, paper logs, carry bag, and properly prepared coolers for thermal storage.
  • Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
  • Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
  • Follow all scan/documentation requirements, including tissue/irreplaceable and frozen tracking processes.
  • Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
  • Keep route information, sequencing, and all client notes up to date.
Requirements:
  • Valid Driver's license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.
  • 1 year of experience in a customer service, logistics, or delivery related job strongly preferred.
Physical and Mental Requirements:
  • Position requires travel
  • Extensive use of phone and hand held device (PC)
  • Prolonged standing/sitting/walking/driving
  • Fine dexterity with hands/steadiness
  • Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
  • Ability to communicate effectively in English with clients, supervisors, and peers
Knowledge and Skills:
  • General computer knowledge and experience with handheld scanner equipment preferred.
  • Strong customer service skills
  • Strong interpersonal skills
  • Strong problem-solving skills
  • Strong sense of collaboration
  • Strong communication skills
  • Strong decision-making skills