Sr. ServiceNow Administrator

3 weeks ago

Raleigh, United States The Select Group Full time
Job Details

Sr. ServiceNow Administrator
Length: 12 month contract + extensions / conversion
Location: Remote, USA

Sr. ServiceNow Administrator Requirements:
  • US Citizen or Permanent Resident
  • 3-5 years’ experience in ServiceNow administration
    • Experience with configuration management, user management, access control, security operations and system integrations
  • Experience withFederal Risk and Authorization Management Program(FedRAMP) requirements and guidelines
    • Experience working with government contracts, procurement processes, security protocols, and compliance standards specific to government environments
  • Experience doing updates and releases
  • Experience reading ServiceNow scriptsto help with troubleshooting
    • Scripting from the client side (not the server side)
  • ServiceNow Certified System Administrator
  • Strong communication skills -interacting internally and with clients

Sr. ServiceNow Administrator Responsibilities:
  • System Configuration and Administration: configuration, customization, and administration of the ServiceNow platform. This involves managing users, groups, roles, permissions, and data.
  • Application Development and Customization: design, develop, and customize ServiceNow applications, workflows, forms, and reports to automate business processes and enhance productivity
  • Integration Management: oversee the integration of ServiceNow with other systems and applications, ensuring seamless data flow and interoperability.
  • Incident and Problem Management: manage incident and problem tickets within the ServiceNow platform, including triaging, tracking, and resolving issues in a timely manner.
  • Change Management: facilitate change management processes within ServiceNow, including assessing, planning, and implementing changes to configuration items and services.
  • Service Catalog Management: maintain and enhance the service catalog within ServiceNow, ensuring that services are properly defined, documented, and accessible to users.
  • User Training and Support: provide training and support to end-users and stakeholders on how to use ServiceNow effectively, including creating documentation and conducting training sessions.
  • Performance Monitoring and Optimization: monitor the performance of the ServiceNow platform and identify opportunities for optimization and improvement in terms of speed, reliability, and scalability.
  • Security and Compliance: ensure that ServiceNow configurations and processes comply with security policies, industry regulations, and best practices, and implement measures to protect sensitive data.
  • Collaboration: collaborate with cross-functional teams, including IT, operations, and business units, to understand requirements, prioritize enhancements, and deliver solutions that align with organizational goals.
  • Vendor Management: manage relationships with ServiceNow vendors, including contract negotiation, service level agreements, and resolution of technical issues.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-ES1

  • ServiceNow Administrator

    4 weeks ago

    Raleigh, North Carolina, United States Diverse Lynx Full time

    Job Summary:As a ServiceNow Technical Specialist at Diverse Lynx LLC, you will be responsible for the administration of the ServiceNow tool. This includes troubleshooting Level 2/3 incidents in the ServiceNow Support queue, ensuring production stability, and tracking issues to closure. Additionally, you will participate in change analysis and planning, and...

  • ServiceNow Customer Administrator

    3 weeks ago

    Raleigh, United States Mindlance Full time

    The ServiceNow customer system administrator role is technical in nature and dedicated to the basic administration and overall health of the ServiceNow platform. ***The candidate will work remotely for the duration of the engagement. However, he or she will need to come onsite for a day or two as requested. The manager will provide as much notice as possible...

  • ServiceNow Administrator/Developer

    4 weeks ago

    Raleigh, North Carolina, United States Saxon Global Full time

    This role provides support for the use of ServiceNow CSM system and best practices for users while working with a team of ServiceNow professionals.This position will work in a matrix reporting environment and be required to manage multiple work streams, possibly supporting several initiatives simultaneously.Duties and Responsibilities:Administer the...

  • ServiceNow Analyst

    5 days ago

    Raleigh, United States Diversified Services Network, Inc. Full time

    Diversified Services Network is looking to hire a ServiceNow (CSM) Analyst. This is a hybrid position in Raleigh 3 days a week**** No sponsorship available for this position. You will play a key role in supporting and optimizing the ServiceNow platform, with a focus on Customer Service Management (CSM), to enhance the customer experience across various city...

  • ServiceNow specialist

    5 days ago

    Raleigh, United States System Soft Technologies Full time

    Job Summary:We are looking for an energetic ServiceNow Specialist join our team. In this role, you’ll work cross-functionally with business operations and to create and optimize workflow processes. Responsibilities:You will play a key role in supporting and optimizing the ServiceNow platform, with a focus on Customer Service Management (CSM), to enhance...

  • ServiceNow Developer

    1 week ago

    Raleigh, United States Astyra Corporation Full time

    Job DescriptionJob DescriptionServiceNow Developer*Local to Raleigh, NC only please*This position is primarily remote with occasional onsite meetingsDescription:We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing developing and implementing ServiceNow...

  • ServiceNow Developer

    5 days ago

    Raleigh, United States DataStaff, Inc. Full time

    DataStaff, Inc. is currently seeking a ServiceNow Developer to fill a long-term contract opportunity with one of our direct clients in Raleigh, NC. *This role is mostly remote; however, the selected candidate must come onsite for meetings. Our client is seeking an experienced and highly motivated ServiceNow Developer to join their dynamic team. The ideal...

  • ServiceNow Technology Analyst

    5 days ago

    Raleigh, United States DataStaff, Inc. Full time

    DataStaff, Inc is in need of a ServiceNow Technology Analyst for a contract-to-hire opportunity for one of our direct clients in the Raleigh, NC area.*This position is hybrid, 3 days per week will be onsite.Responsibilities:Play a key role in supporting and optimizing the ServiceNow platform, with a focus on Customer Service Management (CSM), to enhance the...

  • ServiceNow OMT Developer

    4 weeks ago

    raleigh, United States Infosys Full time

    Preferred Qualifications• 5+ years of hands-on technical design, development, and deployment experience with the ServiceNow platform.• Lead the development team members and provide technical mentorship.• Configuration/Customization of the Service Now system, including creating workflows and ServiceNow Catalog configuration.• Build service requests...

  • ServiceNow OMT Developer

    1 month ago

    Raleigh, United States Infosys Full time

    Preferred Qualifications• 5+ years of hands-on technical design, development, and deployment experience with the ServiceNow platform.• Lead the development team members and provide technical mentorship.• Configuration/Customization of the Service Now system, including creating workflows and ServiceNow Catalog configuration.• Build service requests...

  • ServiceNow OMT Developer

    1 month ago

    raleigh, United States Infosys Full time

    Preferred Qualifications• 5+ years of hands-on technical design, development, and deployment experience with the ServiceNow platform.• Lead the development team members and provide technical mentorship.• Configuration/Customization of the Service Now system, including creating workflows and ServiceNow Catalog configuration.• Build service requests...

  • Senior ServiceNow Developer

    1 month ago

    Raleigh, North Carolina, United States SHI GmbH Full time

    Job SummaryThe Senior ServiceNow Developer will contribute to a team of specialists providing development support to SHI customers related to the workflows they are automating in their ServiceNow environments.The Senior ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and...

  • InfoStride | SERVICENOW DEVELOPER | raleigh, nc

    5 days ago

    raleigh, United States InfoStride Full time

    Job Title: ServiceNow AnalystLocation: - Raliegh, NC Location: 1 Exchange Plaza, Raleigh NC Minimum 5 years of experience is requiredThis is a temp to perm position! After the initial contract engagement, the manager would like to hire the contractor full time. The salary for the full-time position is $90,000.00 per year. City of Raleigh is not able to offer...

  • InfoStride | SERVICENOW DEVELOPER | raleigh, nc

    5 days ago

    raleigh, United States InfoStride Full time

    Job Title: ServiceNow AnalystLocation: - Raliegh, NC Location: 1 Exchange Plaza, Raleigh NC Minimum 5 years of experience is requiredThis is a temp to perm position! After the initial contract engagement, the manager would like to hire the contractor full time. The salary for the full-time position is $90,000.00 per year. City of Raleigh is not able to offer...

  • ServiceNow Engineer

    2 days ago

    Raleigh, United States Diversified Services Network, Inc. Full time

    Diversified Services Network is looking to hire a ServiceNow Manager for one of our clients in North CarolinaShort Term contract till June 2025 with potential extension The Incident and Problem Manager is responsible for overseeing the incident management and resolution process within the IT service management framework. This role includes overseeing the...

  • Diversified Services Network, Inc. | ServiceNow Analyst | raleigh, nc

    5 days ago

    raleigh, United States Diversified Services Network, Inc. Full time

    Diversified Services Network is looking to hire a ServiceNow (CSM) Analyst. This is a hybrid position in Raleigh 3 days a week**** No sponsorship available for this position. You will play a key role in supporting and optimizing the ServiceNow platform, with a focus on Customer Service Management (CSM), to enhance the customer experience across various city...

  • DataStaff, Inc. | ServiceNow Technology Analyst | raleigh, nc

    5 days ago

    raleigh, United States DataStaff, Inc. Full time

    DataStaff, Inc is in need of a ServiceNow Technology Analyst for a contract-to-hire opportunity for one of our direct clients in the Raleigh, NC area.*This position is hybrid, 3 days per week will be onsite.Responsibilities:Play a key role in supporting and optimizing the ServiceNow platform, with a focus on Customer Service Management (CSM), to enhance the...

  • DataStaff, Inc. | ServiceNow Technology Analyst | raleigh, nc

    6 days ago

    raleigh, United States DataStaff, Inc. Full time

    DataStaff, Inc is in need of a ServiceNow Technology Analyst for a contract-to-hire opportunity for one of our direct clients in the Raleigh, NC area.*This position is hybrid, 3 days per week will be onsite.Responsibilities:Play a key role in supporting and optimizing the ServiceNow platform, with a focus on Customer Service Management (CSM), to enhance the...

  • System Soft Technologies | ServiceNow specialist | raleigh, nc

    5 days ago

    raleigh, United States System Soft Technologies Full time

    Job Summary:We are looking for an energetic ServiceNow Specialist join our team. In this role, you’ll work cross-functionally with business operations and to create and optimize workflow processes. Responsibilities:You will play a key role in supporting and optimizing the ServiceNow platform, with a focus on Customer Service Management (CSM), to enhance...

  • DataStaff, Inc. | ServiceNow Developer | raleigh, nc

    6 days ago

    raleigh, United States DataStaff, Inc. Full time

    DataStaff, Inc. is currently seeking a ServiceNow Developer to fill a long-term contract opportunity with one of our direct clients in Raleigh, NC. *This role is mostly remote; however, the selected candidate must come onsite for meetings. Our client is seeking an experienced and highly motivated ServiceNow Developer to join their dynamic team. The ideal...