Current jobs related to Technical Business Analyst - Harrisburg - Ark Solutions

  • Technical Business Analyst

    4 weeks ago

    Harrisburg, United States Edward Jones Full time

    Job: Technical Business Analyst Location : Harrisburg, PA Duration: 12 Months Contract Project Description: PennDOT seeks a technical business analyst to assist the technical team in gathering and documenting the system requirements for development of an enterprise IT solution to cater the user authorization management needs of various business applications....

  • Technical Business Analyst

    2 weeks ago

    Harrisburg, Pennsylvania, United States Apex Systems Full time

    Job Title: Technical Business AnalystWe are seeking a highly skilled Technical Business Analyst to join our team at Apex Systems. As a Technical Business Analyst, you will play a crucial role in bridging the gap between our Development and Operations teams, ensuring the successful development and implementation of the UBOS system.Key...

  • Technical Business Analyst

    3 days ago

    Harrisburg, Pennsylvania, United States Apex Systems Full time

    Job DescriptionWe are seeking a highly skilled Technical Business Analyst to join our team at Apex Systems. As a Technical Business Analyst, you will play a crucial role in bridging the gap between our Development and Operations teams, ensuring the successful development and implementation of the UBOS system.Key Responsibilities:Collaborate with stakeholders...

  • Business Systems Analyst

    2 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Title: Business Analyst 3Job Summary:This is an exciting opportunity to join the Pennsylvania Liquor Control Board (PLCB) as a Business Analyst 3. As a key member of the Information Technology Services (ITS) organization, you will play a critical role in supporting and ensuring continuity and discipline in the Oracle ERP Cloud and Merchandise Foundation...

  • Business Systems Analyst

    2 weeks ago

    Harrisburg, Pennsylvania, United States United Software Group Full time

    Job Title: Business AnalystAt United Software Group, we are seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in driving the success of our projects by gathering, documenting, and analyzing business requirements.Key Responsibilities:Partner with business stakeholders to identify and document business...

  • Business Systems Analyst

    3 weeks ago

    Harrisburg, Pennsylvania, United States Crescens Full time

    Job Title: Business Systems AnalystCompany: CrescensLocation: RemoteDuration: Long-term contract positionOverview: Are you an experienced Business Systems Analyst seeking a rewarding role? This position entails overseeing technical initiatives, delivering support for a diverse user community, and ensuring optimal performance across various software...

  • Business Analyst 4 Position

    2 weeks ago

    Harrisburg, Pennsylvania, United States State of Pennsylvania Full time

    Job Title: Business Analyst 4We are seeking a highly skilled Business Analyst 4 to join our team at the Pennsylvania Municipal Retirement System. As a Business Analyst 4, you will play a critical role in analyzing business needs and developing solutions to drive business growth and improvement.Key Responsibilities:Analyze business needs and develop solutions...

  • Business Analyst 4 Position

    3 weeks ago

    Harrisburg, Pennsylvania, United States State of Pennsylvania Full time

    Job Title: Business Analyst 4We are seeking a highly skilled Business Analyst 4 to join our team at the State of Pennsylvania. As a Business Analyst 4, you will play a critical role in analyzing business needs and developing solutions to drive business growth and improvement.Key Responsibilities:Analyze business needs and develop solutions to drive business...

  • Business Systems Analyst

    4 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    About the PositionThe Commonwealth of Pennsylvania is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in bridging the gap between business needs and technical solutions.Key ResponsibilitiesAs a Business Analyst at the Commonwealth of Pennsylvania, you will be responsible for:Working closely...

  • Business Systems Analyst

    4 weeks ago

    Harrisburg, Pennsylvania, United States Crescens Full time

    Job Title: Senior Business AnalystJob Summary:Crescens is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for analyzing business needs and developing solutions to meet those needs. You will work closely with stakeholders to understand business requirements and develop business cases to...

  • Business Systems Analyst

    1 month ago

    Harrisburg, Pennsylvania, United States Crescens Full time

    Job Title: Senior Business AnalystCrescens is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a key role in overseeing multiple ongoing Information Technology enhancement projects supporting the DLI Vocational Rehabilitation, Central Services, Labor and Safety Management (VCL) division.Key...

  • Business Systems Analyst

    3 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    About the RoleWe are seeking a highly skilled Business Analyst to join our team at the Pennsylvania Gaming Control Board. As a Business Analyst, you will play a critical role in bridging the gap between business needs and technical solutions.Key ResponsibilitiesWork closely with stakeholders to gather requirements and conduct functional testingEnsure...

  • Business Systems Analyst

    2 weeks ago

    Harrisburg, Pennsylvania, United States Crescens Full time

    Job Title: Senior Business AnalystCrescens is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in overseeing multiple ongoing Information Technology enhancement projects supporting the DLI Vocational Rehabilitation, Central Services, Labor and Safety Management (VCL) division.Key...

  • Senior Business Analyst

    3 weeks ago

    Harrisburg, Pennsylvania, United States Edward Jones Full time

    Job Title: Senior Business AnalystEdward Jones is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in driving business process improvement and IT project management across the organization.Key Responsibilities:Perform Business Process Reengineering (BPR) to assess existing business...

  • Business Systems Analyst

    1 week ago

    Harrisburg, Pennsylvania, United States Crescens Full time

    Job Title: Senior Business AnalystJob Summary:Crescens is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a key role in overseeing multiple ongoing Information Technology enhancement projects supporting the DLI Vocational Rehabilitation, Central Services, Labor and Safety Management (VCL)...

  • Business Planning Analyst

    3 days ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Summary:The Commonwealth of Pennsylvania is seeking a highly motivated IT professional to support and ensure continuity and discipline in the Information Technology Services (ITS) organization for the Oracle ERP Cloud and Merchandise Foundation Cloud Service (MFCS) applications and processes.This position provides system administration and support and is...

  • Business Analyst

    4 weeks ago

    Harrisburg, Pennsylvania, United States State of Pennsylvania Full time

    Job Title: Business AnalystWe are seeking a highly skilled Business Analyst to join our team at the State of Pennsylvania. As a Business Analyst, you will play a critical role in supporting the day-to-day operations of our Contact Center, improving outcomes for Pennsylvanians who have health insurance needs not met by other minimum essential coverage.Key...

  • IT Business Process Analyst

    2 weeks ago

    Harrisburg, Pennsylvania, United States Feeser's Food Distributors Full time

    Job Title: IT Business Process Analyst**Job Summary:**Feeser's Food Distributors is seeking a highly skilled IT Business Process Analyst to join our team. As a key member of our IT department, you will play a pivotal role in enhancing business processes and supporting strategic initiatives.Key Responsibilities:Conduct detailed business process analysis to...

  • Business Systems Analyst

    2 weeks ago

    Harrisburg, United States #twiceasnice Recruiting Full time

    Business Systems Analyst Location: Harrisburg, PA Salary: $70,000+ DOE + Benefits Benefits: Medical, Dental, Vision, Rx, 401k + match, FSA/HSA, Holidays, PTO, Discounts Job Type: Full-Time & Hybrid Typical Hours: M-Th 8 am - 5 pm ET; WFH on Fridays Start Date: ASAP Travel: Local retail visits may be required occasionally Sponsorship is not available...

  • Business Systems Analyst

    4 weeks ago

    Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Title: Business Analyst 4We are seeking a highly skilled Business Analyst 4 to join our team at the Commonwealth of Pennsylvania. As a Business Analyst 4, you will play a critical role in analyzing business needs and developing solutions to drive business growth and improvement.Job Summary:The Business Analyst 4 will be responsible for analyzing business...

Technical Business Analyst

3 months ago

Harrisburg, United States Ark Solutions Full time

Technical Business Analyst proven experience in implementing complex technical projects with a large user base (300+ users), providing fundamental technical support and hands on functional support with excellent verbal and written communication skills

BACKGROUND/PROBLEM STATEMENT:

Needs a senior functional architect to provide production & operational support, release management and user support for QA's SAIS COTS and other applications. Below is the list of application the resource will support:

  • Survey Agency Information System (SAIS) Web Applications
  • Survey Agency Information System (SAIS) Windows Applications
  • Enterprise Licensing System (ELS) Project (SAIS Replacement)
  • Automated Survey Processing Environment (ASPEN) Windows applications
  • Internet Quality Improvement and Evaluation System (iQIES) Web Applications
  • Drug, Device and Cosmetic (DD&C)
  • Hearing Aid Inspection (HAI)
  • Indoor Tanning (IDT)
  • Act 128 - Temporary Health Care Services Agencies - THCSA

This position involves working and coordinating with several teams including but not limited to -network, desktop, security, Business Relations, executive leadership, PMO, QA program and vendors. Excellent written and verbal communication skills are essential for this position.

OBJECTIVES OF ENGAGEMENT:

The primary objective of this engagement is to provide functional, operational, basic technical support, and first level triage of tickets raised by the program. Additionally, this resource will work with vendors and QA technical lead to plan and execute software releases for the applications.

REQUIREMENTS:

  • Coordinate with stakeholder teams across business and technical units to provide support to all applications
  • Provides daily production support, conduct initial/first level triage of the tickets and issues reported by various teams. Coordinate with the technical lead in resolving the issues. Additionally, redirect the tickets as appropriate to other teams, as necessary for the QA applications.
  • Act as a Functional SME for all QA applications.
  • Act as a release manager for the QA applications. This involves, coordinates application deployments/changes working with QA program and managers. Such changes include downloading the release software from the vendor location, versioning the changes, create tasks in Azure DevOps, work with HHSDC database and web teams to complete deployment. Also notifies the appropriate manager(s) when these actions are taken.
  • Works with ADA to create a plan, prepare responses to the change control board questionnaire, prepare CCB addendum for each migration to test and production environments.
  • Work with QA technical SME to plan, coordinate and collect business requirements for the legacy QA applications that require technology refresh. Work with the program and other stakeholders to plan platform migration, create test cases, conduct acceptance testing and support production deployment.
  • Understand the QA's business so that the incoming tickets/requests can be prioritized and processed in the order they are received and according to the criticality/severity of the issue.
  • Review all deliverables submitted by the vendors, work with program and IT teams to plan testing/testing schedules, identify windows for code deployment during testing and coordinate production deployment.
  • Ability and proven experience in coordinating large scale technical implementations/upgrades across large teams consisting of 300 + users - such as and not limited to - server upgrades, server migrations, system software upgrades, custom software upgrades on both central servers and client desktops spanning across locations.
  • Maintain technical and user documentation relative to Information Technology requirements for QA applications as needed
  • Work with ITM and ADA to create reminders, create HH IT Communication message for emergency and planned outages.
  • Proactively identify issues that could impact QA's business and address them
  • Identify risks, work with all stakeholders to identify mitigation strategy and address them.
  • Demonstrates effective communication abilities.
  • Basic understanding of Microsoft technology - such as - .NET Framework, , , IIS, Oracle, SQL Server is required
  • Work experience required in using, managing, and organizing work items, work item assignment, updating the Epics, User Stories, Tasks and Bugs in Azure DevOps.
  • Gain QA's business knowledge quickly and frequently follow updates published in CMS website. Gather details relevant/that could impact QA applications, work with concerned teams and stake holders to update the applications as per the CMS updates/guidelines.
  • Manages expectations of the program by providing timely feedback and status updates on work assignments.
  • Maintains and shares operational documentation in a consistent and organized manner.
  • Frequent migration of the application and maintenance support during off business hours or weekends.

SKILLS AND EXPERIENCE REQUIREMENTS:

This position requires a high degree of business and technical knowledge, skill, leadership, dedication, and ability to take initiative. Ability to ramp up quickly and perform independently is essential. Familiarity and experience with the QA are considered important.

Technical skills required are:

  • 5 + years of experience with foundational understating in programming languages - , C#, Visual Basic, Classic ASP, .Net Framework versions and IIS is required.
  • 5 + years of experience with foundational understanding in Relational databases - Oracle, SQL Server, MySQL is required. Hands on experience writing and executing complex SQL queries and understanding database functions, stored procedures, views, and data models is required.
  • Ability to triage and provided first level of technical support when trouble shooting issues.
  • Basic knowledge of operating systems, specifically Microsoft desktop and server OS is required.
  • Familiarization with software development methodologies including Agile Development, DevOps, Waterfall, and Rapid application development is required.
  • Conduct and coordinate manual testing, ability to understand automated test scripts and have fundamental knowledge of automated testing.

Functional skills required are:

  • 5 + years of experience in working with large group of stakeholders, timely coordination with stakeholders in troubleshoot issues and devising solutions to the problems. This includes evaluating problems, determining solutions(s), presenting benefits and drawbacks to each approach, and predicting outcomes.
  • Strong research skills including not limited to - asking right questions, gathering relevant information from appropriate resources, developing hypothesis, and writing comprehensive reports and documents.
  • Strong documentation skills and experience working with system documentation, user documentation, process documentation, source code documentation is required. Additionally, ability to review documentation provided by the vendor including but not limited to Change Request Forms, Release schedule and timelines, test plans and other deliverables is required
  • Strong communication skills, and act as liaison between technical and non-technical teams with proven experience communicating complex and technical concepts in ways that are easy to understand for non-technical teams members is required.

Skills

Required / Desired Experience

Functional, operational, basic technical support Required 5 Years

Production Support Required 5 Years

Release Management Required 5 Years

Functional understanding of , C#, Visual Basic, Classic ASP, .Net Framework versions and IIS

Required 5 Years

Functional understanding of Oracle, SQL Server, MySQL Required 5 Years

Ability to triage and provide first level of technical support Required

Familiarization with software development methodologies including Agile Development, DevOps, Waterfall, and Rapid application development Required

Conduct and coordinate manual testing, ability to understand automated test scripts and have fundamental knowledge of automated testing Required