Business Analyst
1 week ago
We are seeking a highly skilled Business Analyst to join our team at the State of Pennsylvania. As a Business Analyst, you will play a critical role in supporting the day-to-day operations of our Contact Center, improving outcomes for Pennsylvanians who have health insurance needs not met by other minimum essential coverage.
Key Responsibilities:- Assist in the development of process documents and implement improvements to increase efficiency.
- Review Contact Center statistics to identify trends, project staffing requirements, and recommend improvements to processes related to managing the customer service program.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Two years of experience in a call center setting involving the review, analysis, modification, and implementation of customer-facing procedures, policies, and directives.
- Bachelor's degree in Business Administration, Business Management, Healthcare Administration, Operations Management, Information Systems, or a related field.
- Strong written and verbal communication, time management, and presentation skills.
- Experience in the health insurance industry.
- Experience working with Affordable Care Act (ACA) federal or state-based exchanges and/or Health Insurance companies.
We offer a competitive salary and a comprehensive benefits package, including health coverage, vision, dental, and wellness programs. If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.
-
Business Systems Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full timeJob Title: Business Analyst 4We are seeking a highly skilled Business Analyst 4 to join our team at the Commonwealth of Pennsylvania. As a Business Analyst 4, you will play a critical role in analyzing business needs and developing solutions to drive business growth and improvement.Job Summary:The Business Analyst 4 will be responsible for analyzing business...
-
Business Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States State of Pennsylvania Full timeJob SummaryWe are seeking a highly skilled Business Analyst to join our team at the State of Pennsylvania. As a Business Analyst, you will play a critical role in supporting the day-to-day operations of our Contact Center, ultimately improving outcomes for Pennsylvanians who have health insurance needs not met by other minimum essential coverage.Key...
-
Business Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States State of Pennsylvania Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at the State of Pennsylvania. As a Business Analyst, you will play a critical role in supporting the day-to-day operations of our Contact Center, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesAssist in the review, analysis, modification,...
-
Senior Business Analyst
3 weeks ago
Harrisburg, Pennsylvania, United States LingaTech Full timeJob Title: Senior Business AnalystLingaTech is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in gathering requirements, testing, and providing project support throughout the lifecycle.Job DescriptionKey Responsibilities:Gather Requirements: Work with stakeholders to identify and...
-
Senior Business Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States ProRec Resource Solutions, LLC Full timeSenior Business Analyst Job DescriptionThe Senior Business Analyst will work closely with stakeholders and development team members to provide requirements gathering, testing, and related support throughout the project lifecycle.Key Responsibilities:Provide a comprehensive evaluation of existing effortsSupport requirements elicitation, prioritization,...
-
Senior Business Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States ProRec Resource Solutions, LLC Full timeSenior Business Analyst Job DescriptionThe Senior Business Analyst will work with stakeholders and development team members to provide requirements gathering, testing, and related support throughout the project lifecycle.Key Responsibilities:Provide a comprehensive, independent evaluation of existing efforts.Support requirements elicitation, prioritization,...
-
Senior Business Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States Morph Enterprise Full timeSenior Business AnalystMorph Enterprise is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in driving business growth and improvement through the analysis and implementation of business solutions.Key Responsibilities:Provide comprehensive, independent evaluations of existing...
-
Business Systems Analyst
4 weeks ago
Harrisburg, Pennsylvania, United States InterSources Full timeBusiness AnalystAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at InterSources. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key ResponsibilitiesConduct facilitated workshops to gather requirements and...
-
SAP Business Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States Apex Systems Full timeJob Title: SAP Business AnalystWe are seeking a highly skilled SAP Business Analyst to join our team at Apex Systems. As a key member of our team, you will be responsible for analyzing business requirements and translating them into detailed technical specifications.Key Responsibilities:Collaborate with stakeholders to gather and document business...
-
Senior Business Analyst
1 week ago
Harrisburg, Pennsylvania, United States ProRec Resource Solutions, LLC Full timeSenior Business Analyst Job DescriptionThe Senior Business Analyst will work closely with stakeholders and development team members to provide requirements gathering, testing, and related support throughout the project lifecycle.Key Responsibilities:Provide a comprehensive evaluation of existing efforts and support requirements elicitation, prioritization,...
-
Business Systems Analyst
1 week ago
Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full timeJob Title: Business Systems AnalystWe are seeking a highly skilled Business Systems Analyst to join our team at the Pennsylvania Gaming Control Board. As a Business Systems Analyst, you will play a critical role in analyzing business processes and identifying opportunities for improvement.Key Responsibilities:Analyze business processes and identify areas for...
-
Business Systems Analyst
3 weeks ago
Harrisburg, Pennsylvania, United States Crescens Full timeJob Title: Senior Business AnalystCrescens is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a key role in overseeing multiple ongoing Information Technology enhancement projects supporting the DLI Vocational Rehabilitation, Central Services, Labor and Safety Management (VCL) division.Key...
-
Business Systems Analyst
1 week ago
Harrisburg, Pennsylvania, United States Crescens Full timeJob Title: Senior Business AnalystJob Summary:Crescens is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for analyzing business needs and developing solutions to meet those needs. You will work closely with stakeholders to understand business requirements and develop business cases to...
-
Senior Business Analyst
3 weeks ago
Harrisburg, Pennsylvania, United States ProRec Resource Solutions, LLC Full time{"title": "Senior Business Analyst", "description": "Job SummaryWe are seeking a highly skilled Senior Business Analyst to join our team at ProRec Resource Solutions, LLC. The successful candidate will work closely with stakeholders and development team members to provide requirements gathering, testing, and related support throughout the project...
-
Technical Business Analyst
3 weeks ago
Harrisburg, Pennsylvania, United States Apex Systems Full timeTechnical Business AnalystWe are seeking a highly skilled Technical Business Analyst to join our dynamic team. The ideal candidate will have a strong technical background, excellent analytical skills, and the ability to translate complex business requirements into technical specifications.Key Responsibilities:Collaborate with stakeholders to gather and...
-
Business Systems Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full timeJob Title: Business AnalystAre you looking for a challenging yet rewarding career that allows you to showcase your strong analytical skills? The Commonwealth of Pennsylvania is seeking a Business Analyst to join the team.Job Summary:The Business Analyst will serve as a business process and IT system functionality expert, liaising between the Pennsylvania...
-
Business Systems Analyst
1 week ago
Harrisburg, Pennsylvania, United States InterSources Full timeJob Title: Business AnalystAbout the Role:We are seeking a highly skilled Business Analyst to join our team at InterSources. As a Business Analyst, you will play a critical role in driving business process improvement and requirements gathering.Responsibilities:Conduct facilitated workshops for requirements analysis and create workflows using formal notation...
-
Senior Business Analyst
6 days ago
Harrisburg, Pennsylvania, United States Edward Jones Full timeJob Title: Senior Business AnalystEdward Jones is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in driving business process improvement and IT project management across the organization.Key Responsibilities:Perform Business Process Reengineering (BPR) to assess existing business...
-
Business Systems Analyst
1 week ago
Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full timeAbout the PositionThe Commonwealth of Pennsylvania is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in bridging the gap between business needs and technical solutions.Key ResponsibilitiesAs a Business Analyst at the Commonwealth of Pennsylvania, you will be responsible for:Working closely...
-
Business Systems Analyst
4 weeks ago
Harrisburg, Pennsylvania, United States Crescens Full timeSenior Business AnalystCrescens is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will work closely with stakeholders and development team members to provide analysis and project support.Key Responsibilities:Provide comprehensive, independent evaluations of existing efforts.Support requirements...