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Warranty Administrator
4 months ago
Description: • Accurately coding warranty claims and entering into the appropriate automated system • Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor • Reviewing warranty claims and correcting any errors • Maintaining good working relationships with the Service and parts Departments • Booking/coding warranty and internal repair orders • Reconciling all warranty work orders and working with Accounting to apply payments and credits properly • Handle rejected claims according to manufacturer specifications and follow up on outstanding claims. • Maintaining all service and customer records as required by the warrantor. • Assisting the Service Department in answering phones, writing up work orders, and any other duties as needed Skills: Administrative support, Data entry, Microsoft office, Administration, Clerical, Outlook Top Skills Details: Administrative support,Data entry,Microsoft office Additional Skills & Qualifications: • Accurately coding warranty claims and entering into the appropriate automated system • Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor • Reviewing warranty claims and correcting any errors • Maintaining good working relationships with the Service and parts Departments • Booking/coding warranty and internal repair orders • Reconciling all warranty work orders and working with Accounting to apply payments and credits properly • Handle rejected claims according to manufacturer specifications and follow up on outstanding claims. • Maintaining all service and customer records as required by the warrantor. • Assisting the Service Department in answering phones, writing up work orders, and any other duties as needed Experience Level: Entry Level About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.