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Technical Field Support Consultant

1 month ago

Albany, United States Experienced Recruiting Partners Full time
Contract role

Length: Currently until ~7/31/2026

Travel Required - Travel to statewide approximately 3 days per week
  • Some overnight stays may be required.
  • Remote work will be allowed when not traveling
OVERVIEW:

Provide technical consulting and operational support services to multiple counties throughout NY State.
  • The technical site field consultant(s) will be responsible for field support related to cabling identification, PC, Server, VoIP Phones, Wireless Access Points (WAP's), and data/network communications equipment installation, relocation and removal.
  • Remote work will be allowed when not traveling.
  • There may be a need to go into a office occasionally
Responsibilities:
  • Completion of site survey documentation (site survey workbook, etc.)
  • Document the site environment through photographs
  • Provide rack and/or data closet information leveraging templated documentation.
  • With client guidance and oversight, consultant will assess the current environment and perform a needs analysis to ensure the site has the necessary equipment to function as required.
  • Assist in performing network equipment installation, relocation, and removal. Provide support for onsite equipment, such as Workstations (PC's), Servers, VoIP Phones, Wireless Access Points (WAP's).
  • Identification and installation/deinstallation support for networking and data communications equipment.
  • Provide field support for rack and stack and identification associated to network connectivity.
  • Provide site survey support, basic site survey preparation, cable connectivity, troubleshooting.
  • Provide network assistance, inventory, and asset control oversight.
Requirements:
  • 4+ years of professional experience
  • 4+ years of experience installing/troubleshooting PC's, Printers, Servers, Data Communications Equipment, Data cable installation/troubleshooting, and VoIP telephony.
  • High School Diploma/GED with Math, Sciences, Engineering or technical background preferred, but not required.