Scheduling Specialist

2 months ago

Hibbing, United States Fairview Health Services Full time

Fairview Range is hiring an Scheduling Specialist for our Central Scheduling department in Hibbing, MN .

As an scheduling specialist, your role will be to support the customer focused business cycle process by performing the necessary activities to schedule patients and coordinate

system resources for future patient services.Your dedication to providing a positive and memorable experience for patients aligns with our mission and values, ensuring fabulous customer service and continuous quality improvement. If you're passionate about healthcare, customer service, and making a significant impact, apply now to be part of Fairview Range's mission to improve the well-being of our community through compassionate and high-quality healthcare.

Schedule: This position is a casual position. The shift length will be 8-hours on the day shift. Weekends: None

Benefits: This position is not eligible for benefits such as medical, dental, vision, and so much more

Internal posting through 7/26/2024

About Fairview Range

Fairview Range is an affiliate of M Health Fairview, a partnership of Fairview Health Services, the University of Minnesota, and M Physicians. Together, we offer access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs. The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Medical Center, Fairview Mesaba Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), Fairview Range Home Care and Hospice, and Fairview Transportation Services.

Apply today to join our 34,000+ employees and 5,000+ system providers working to build lasting relationships with the people we serve: our patients, our communities, and each other.

  • Appropriately and accurately collects and enters required information for scheduling patients and completes the check in if applicable

  • Maintains communication for all system issues, scheduling concerns and communication while working through all revenue cycle requirements.

  • HIPAA Standards and Regulatory Requirements are followed and adhered to

  • Personal accountability and teamwork.

  • Responsible for and maintaining all related information to the Revenue Cycle

  • Exhibits professional communications skills in the workplace including use of AIDET.Develops effective working relationships at all levels including up, down, and sideways with patients, providers, colleagues, and vendors.Exhibits problem solving skills and emotional intelligence by accepting responsibility, refraining from blame shifting, and assuming responsibility for a safe and secure environment.

  • Is positive, respectful, helpful, and responsive in all interactions.Adheres to organizational policies and procedures regarding attendance and punctuality.Completes all initial and annual required learning relevant to the role.Complies with all relevant laws, regulations, and policies

Required Qualifications

  • High School Diploma or GED

  • Previous customer service experience

  • Must be proficient in computer use.

  • Good interpersonal skills. Excellent written and verbal communication. Well organized, detail oriented.

Preferred Qualifications

  • Clerical experience and prior knowledge of health insurance processing

  • Post-secondary education: AA or AS with medical terminology education

  • AAHAM CPAT/CCAT and/or NAHAM certification

Keywords: scheduling, Admitting, Customer Service

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