IT Support Specialist

2 months ago


Anchorage, United States Altman Rogers and Company Full time

Altman, Rogers & Co., Alaska's largest locally owned CPA firm, is searching for an IT Support Specialist to come on board and join
our Anchorage IT team. For over 30 years, Altman, Rogers & Co. has recruited the top talent to provide
exceptional audit, tax, and accounting services to our clients throughout the State of Alaska. A successful candidate will be able to install, modify, and make minor repairs to company computer hardware and software systems, and provide technical advice and support to system users. This position provides end users with their day-to-day technical duties and issues.

Roles and Responsibilities

Other duties may be assigned as necessary.

  • Install hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises
  • Loads appropriate software packages such as operating systems, networking components and office applications
  • Provides telephone, in-person and online support to end users
  • Provides updates, status and completion information to manager and/or users via voicemail, email or in-person communications
  • Connects users to networks and provides initial training in facilities and applications
  • Administers email and antivirus systems
  • Ensures twice-daily back up of firm data
  • Assists in research and procurement of computer accessories and supplies
Qualifications and Education Requirements
  • Associate's degree in Information Technology or related field
  • Minimum two years relevant experience
  • Minimum one year in a customer service capacity in related field
  • Strong oral and written communication skills
  • Strong customer services skills
  • Has problem solving and analytical skills
  • Obtains the necessary technical knowledge to successfully complete job functions
  • Is thorough and has good time management skills
  • Must be able to exercise discretion and confidentiality
Supervisory Relationship
  • No direct supervisory responsibilities
  • Reports to IT Director


Work Environment

Hours: Monday - Friday, 8:00am - 5:00pm

Equal Opportunity Employer
Altman, Rogers & Co. is an equal-opportunity employer. All applicants will be given equal consideration regarding of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If necessary reasonable accommodation will be provided.

  • Anchorage, Alaska, United States Dedicated IT Full time

    Dedicated Information TechnologyJoin a leading Managed Service Provider (MSP), Dedicated IT, renowned for its healthcare technology solutions. Recognized as a prominent player in the Healthcare IT industry, we are committed to creating a supportive environment that values our employees, offering excellent benefits and opportunities for growth.At Dedicated...


  • Anchorage, Alaska, United States IT Network Full time

    Job Summary:This is a long-term, on-site assignment for an Instrumentation & Controls Technical Specialist to support our client's I&C engineering and design team.Key Responsibilities:Apply technical knowledge of Instrumentation and Controls codes and standards, engineering principles, equipment characteristics, installation methods, and specifications to...

  • IT Support Specialist

    2 weeks ago


    Anchorage, Alaska, United States prosource- Americas Full time

    Prosource - Americas is a leading global IT Managed Service provider collaborating with medium to enterprise-level clients. We are currently seeking skilled IT Support Specialists to join our dedicated team, delivering technical solutions to our internal business partners to enhance processes and fulfill business needs. This project is expected to have a...


  • Anchorage, Alaska, United States Govcio LLC Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at GovCIO LLC. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support and assistance to customers via...


  • Anchorage, Alaska, United States Govcio LLC Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at GovCIO LLC. As an IT Support Specialist, you will provide technical assistance and support to our customers, ensuring that their IT systems and equipment are functioning properly.Key ResponsibilitiesProvide technical support and assistance to customers via phone, email, and...


  • Anchorage, United States DenaliTEK Full time

    Are you looking to advance your career as a Technical Support Specialist? Look no further! DenaliTEK is seeking a dedicated and passionate individual to join our team. As a Technical Support Specialist, you will have the opportunity to provide exceptional technical assistance to our valued customers. From troubleshooting software issues to guiding customers...


  • Anchorage, United States DenaliTEK Full time

    Job DescriptionJob DescriptionAre you looking to advance your career as a Technical Support Specialist? Look no further! DenaliTEK is seeking a dedicated and passionate individual to join our team. As a Technical Support Specialist, you will have the opportunity to provide exceptional technical assistance to our valued customers. From troubleshooting...


  • Anchorage, United States DenaliTEK Full time

    Job DescriptionJob DescriptionAre you looking to advance your career as a Technical Support Specialist? Look no further! DenaliTEK is seeking a dedicated and passionate individual to join our team. As a Technical Support Specialist, you will have the opportunity to provide exceptional technical assistance to our valued customers. From troubleshooting...


  • Anchorage, Alaska, United States Hearts and Hands of Care Full time

    Job OverviewHearts and Hands of Care is seeking a Culinary Support Specialist to enhance our operational effectiveness. This role will be centered in a yogurt shop environment, where the Culinary Support Specialist will collaborate with the Supervisor and team members to drive successful sales outcomes. PRIMARY ROLE: This position is dedicated to assisting...


  • Anchorage, Alaska, United States Allstate Luis Mangandi Agency Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Office Support Specialist to join our team at Allstate Luis Mangandi Agency. As an Office Support Specialist, you will play a critical role in providing exceptional customer service to our clients and supporting the day-to-day operations of our office.Key ResponsibilitiesProcess customer policy...


  • Anchorage, Alaska, United States Kendall Auto Group Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Sales Support Specialist to join our Business Development Center at Kendall Auto Group. As a Sales Support Specialist, you will play a critical role in assisting our internet sales team with day-to-day tasks, ensuring seamless communication with clients, and contributing to the overall...


  • Anchorage, Alaska, United States Dedicated IT Full time

    Dedicated Information TechnologyJoin a leading Managed Service Provider (MSP), Dedicated IT, focused on delivering innovative solutions within the healthcare sector. As a recognized entity in the Healthcare IT industry, we are dedicated to creating a supportive workplace that values our employees' growth and well-being.At Dedicated IT, we emphasize the...


  • Anchorage, United States IT Network Full time

    LONG TERM / ON-SITE ASSIGNMENT! This Instrumentation & Controls Construction Support position applies Instrumentation and Controls technical knowledge to resolve construction-stage Requests for Information and Technical Queries. The selected candidate will receive RFIs and TQs and resolve them on behalf of our client's I&C engineering and design team,...


  • Anchorage, Alaska, United States State of Alaska Full time

    Position Overview:This role is designated for residents of Alaska only. The Department of Military and Veterans Affairs, Division of Administrative Services is seeking a Fiscal Support Specialist 2.Key Responsibilities:This position acts as the Fiscal Support Specialist 2 for the Department of Military and Veterans Affairs (DMVA). The primary objective of...


  • Anchorage, Alaska, United States Bristol Bay Full time

    Construction Support Specialist Job DescriptionOverview:The Construction Support Specialist is responsible for executing general labor tasks and providing assistance to skilled tradespeople. This role requires sound judgment and the ability to adhere to detailed guidelines.This position is vital in advancing Bristol Bay's Mission, Vision, and Values. Bristol...


  • Anchorage, Alaska, United States MaxSent Full time

    Job Summary:We are seeking an experienced Administrative Support Specialist to join our team at MaxSent. As an Administrative Support Specialist, you will play a critical role in supporting the overall day-to-day functions of our organization.Key Responsibilities:Process payroll data, resolve errors, and ensure payroll accuracy within the required time...


  • Anchorage, United States TOTE Resources LLC Full time

    Job DescriptionJob DescriptionTOTE Maritime Alaska, the leader in safe and reliable service to Alaska, is seeking a Data Support Specialist to join the team at our Anchorage, AK office. Explore the possibilities with TOTE Group In this position you will:be responsible for ensuring data integrity within the TOTE systems for accurate reporting, asset...

  • IT Support Specialist

    2 weeks ago


    Anchorage, Alaska, United States prosource- Americas Full time

    Job OverviewProsource - Americas is a leading IT Managed Service provider collaborating with medium to enterprise-level clients globally. We are currently seeking skilled IT Desktop Support Technicians to join our dedicated team, delivering technical solutions to internal business partners and enhancing operational efficiency.Project Duration: This is a...

  • IT Support Specialist

    2 weeks ago


    Anchorage, Alaska, United States prosource- Americas Full time

    Job OverviewProsource - Americas is a prominent IT Managed Service provider collaborating with medium to large-scale global enterprises. We are currently seeking skilled IT Desktop Support Technicians who are eager to contribute to a dynamic, enterprise-level team focused on delivering innovative technical solutions to our internal stakeholders, enhancing...


  • Anchorage, Alaska, United States Providence Full time

    **Job Summary**Providence is seeking a dedicated and compassionate Healthcare Support Specialist to join our team at Providence Alaska Medical Center. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and supporting our mission to deliver compassionate care that is accessible to all.**Key...