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Office Support Specialist

2 months ago

Anchorage, Alaska, United States Allstate Luis Mangandi Agency Full time
Job Summary

We are seeking a highly motivated and detail-oriented Office Support Specialist to join our team at Allstate Luis Mangandi Agency. As an Office Support Specialist, you will play a critical role in providing exceptional customer service to our clients and supporting the day-to-day operations of our office.

Key Responsibilities
  • Process customer policy change requests in a timely and efficient manner.
  • Secure all necessary documents from customers and maintain accurate records.
  • Handle all incoming claim calls from customers in a professional and courteous manner.
  • Complete Evidence of Insurance requests and ensure accurate documentation.
  • Document each customer contact in our system to ensure seamless communication.
  • Provide a warm and welcoming greeting to all customers entering the office.
Requirements
  • Possess a genuine willingness to learn and adapt to new situations.
  • Be intuitive and resourceful, with a strong sense of urgency.
  • Exhibit an upbeat, positive, and enthusiastic attitude, with a strong focus on customer satisfaction.
Benefits
  • Competitive hourly base salary based on experience.
  • Paid Time Off (PTO) for relaxation and rejuvenation.
  • Dental and Vision Insurance for comprehensive coverage.
  • Career growth opportunities for professional development.
  • Flexible schedule to accommodate your needs.