Associate Director, K-12, Strategic Account Manager
2 weeks ago
College Board - State & District Partnerships
Location: Remote in North Carolina
This is a one-year term appointment, renewable annually depending upon funding and job performance.
About the Team
The North Carolina K-12 team at College Board is a dynamic, high-energy team focused on expanding opportunity for students by partnering with educators in high schools, school districts, and state departments of education. We sit within State & District Partnerships (100+ staff), a highly engaged group that works to provide opportunities to students through promoting the use of College Board programs and services including assessments (SAT, PSAT, & AP), BigFuture and College Board Search.
About the Opportunity
As an Associate Director, K-12, Strategic Account Manager (North Carolina), you are directly responsible for managing relationships with key stakeholders at schools, districts, and/or states within an assigned territory. You will contribute to state and regional strategies and goals under the guidance of your manager and others working in your assigned state. Your ability to build deep and meaningful relationships with educators will play a critical role in the lives of students and educators and will allow the College Board to achieve its goals of expanding access. When K-12 leaders in your territory have the information they need to select and implement College Board programs that will best serve their students, it's because of your expertise, clear communication, ability to analyze and distill data, and skill to build partnerships that advance student success.
In this role, you will:
Manage Approach to and Execution of Partnerships with Schools, Districts, and/or States (50%)
- Under guidance of Directors and Senior Directors, and based on frameworks provided by leadership, execute a district and/or state strategy balancing a growth orientation with a focus on successful implementation. Consistently build and maintain account management planning processes and business review with each assigned account
- Manage the operational activities of College Board commitments for delivering educational services, developing operational plans and establishing timelines for contract deliverables
- Deeply understand state and district opportunities and problems to deliver district account plans that provide data-driven, personalized solutions that meet state and district needs, with the ultimate goal of maintaining and growing business across your assigned territory
- Set and track progress towards meeting goals with the intent of achieving or exceeding individual goals that contribute to the state- and regional-level goals of expanding post-secondary opportunities for students
- Analyze and assess trends using College Board data sources in assigned territory, planning account activity that aligns with larger state and regional goals
- Work with local administrators to build support for program delivery by coordinating educational services to address each deliverable in district/state plan, identifying resources and scheduling services for partnership deliverables.
- Plan and conduct in-depth, sometimes customized, workshops and professional development programs for K-12 constituent groups.
- Maintain knowledge and expertise in K12 educational trends
Manage Relationships (30%)
- Build and maintain strong relationships with key officials independently or collaboratively with colleagues while continuously identifying new opportunities to cultivate partnerships.
- Conduct necessary outreach to existing, new and previous state/district partners
- (Potentially) Serve as state lead to maintain relationships with state agency stakeholders and collaborate with internal cross divisional colleagues to successfully deliver value across the assigned state
- Utilize Salesforce CRM for account management to monitor progress toward goals, to manage account plans, and for proactive opportunity and task management.
- Support the wider sales team in transactional or operational tasks
- Contribute to divisional or regional projects assigned by leadership
You have:
- At least 5 years of relevant and progressive experience in education or a related field; direct experience in assessment, curriculum, or student achievement initiatives highly desired
- Possess a passion for education and deep commitment to the College Board's mission of promoting educational equity, access, and excellence for students of all backgrounds
- Achievement orientation, with evidence of setting and attaining goals
- Demonstrated ability to build deep and meaningful relationships, to influence others to action, and to effectively handle multiple situations simultaneously
- Excellent verbal and written communication skills, including developing and leading presentations, and ability to analyze and succinctly summarize key data points to present key findings to constituents
- Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and as a member of the team
- Strong computer literacy, including Microsoft applications
- Willingness & ability to travel extensively, at least 40% but may vary based on territory assignment
- A valid driver's license and willingness to drive
- A Bachelor's degree
- Experience using customer relationship management system like Salesforce (preferred)
Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:
- We are motivated to positively impact the educational and career trajectories of millions of students a year.
- We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.
- We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.
- We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).
- We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.
- We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.
About College Board
College Board is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world's leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, College Board helps more than seven million students prepare for a successful transition to college through programs and services in college readiness and college success-including the SAT®, the Advanced Placement® Program, and BigFuture®. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.
Benefits and Compensation
The hiring range for a new employee in this position is $60,000 to $90,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.
Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.
Your salary is only one part of all that College Board offers, including but not limited to:
- A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
- Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
- A job that matters, a team that cares, and a place to learn, innovate and thrive
You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.
EEOC statement
College Board is proud to be an equal opportunity employer. We're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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