Information Technology Systems Support Specialist

3 months ago


Rancho Cordova, United States HonorVet Technologies Full time
Job Title- Information Technology Systems Support Specialist
Req Id- 24-150664
Duration: 6 + months
Location: Rancho Cordova, CA (Onsite)
  • Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment.
  • Candidate would provide effective support for enterprise, client/server, desktop computer systems, network systems and business applications along with providing information technology support to Department of Human Assistance specific applications.

Candidate should have the ability to:
  • Operate, maintain, and perform repairs on information technology equipment and software.
  • Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
  • Operate, maintain and perform repairs personal computers and peripherals
  • Assist with imaging, set up, and deployment for a PC/Laptop telework deployment and monitor upgrade throughout the Department of Human Assistance.
  • Provide 2nd level help desk support
  • Lift equipment that weighs up to 50 pounds
  • Have a valid California Driver's License, Class C Candidate should have the knowledge of:
  • Microsoft Operating systems including Windows 10; Windows 11 a plus
  • Microsoft 365 products
  • Imaging software and automated imaging processes
  • Principles and practices of customer service
  • Principles and practices of troubleshooting computer system hardware and software problems


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