Automotive Customer Support Specialist

3 weeks ago


Rancho Cordova, California, United States IAA Full time

Job Summary:

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IAA is seeking a highly skilled Automotive Customer Support Specialist to join our team.

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This role involves providing exceptional customer support through various communication channels, processing orders and assignments, and entering data into our internal computer systems.

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Key Responsibilities:

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  • Respond to customer inquiries and requests in a timely and professional manner
  • Process orders and assignments in a prompt and accurate manner
  • Enter data into our internal computer systems
  • Reference pricing and delivery information
  • Set up new and maintain existing records
  • Perform word processing assignments, filing, and related clerical duties
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Requirements:

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  • High school diploma or equivalent required
  • 0-2 years of previous work experience preferred
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Digital literacy and basic computer skills
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Compensation and Benefits:

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The salary range for this position is $17.00 to $19.00 per hour, depending on experience and qualifications.

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In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

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About IAA:

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IAA, an RB Global, Inc. company, is a trusted leader in the automotive industry, providing innovative solutions for commercial assets and vehicles.

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We strive to deliver exceptional results for our customers through our cutting-edge technology and dedicated team.



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