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Health Service Specialist

3 months ago

Rockford, United States Rosecrance Full time
Check out our new competitive pay rates including a $2,000 Sign - on Bonus paid out within the first 9 months —because your talents deserve more

Our job is hope.

Join a purpose-driven community of champions.

Position Purpose: Directly supervise behavioral health clients. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Qualifications/Basic Job Requirements:

  • High School Diploma or GED and one year of behavior health treatment experience
  • Minimum CNA, CMA or EMT certification or greater
  • CPR/BLS and First Aid training complete within three months
  • Skilled in behavioral management techniques
  • Valid driver's license
Essential Responsibilities:

  1. Work hours prescribed by the supervisor and any additional hours deemed necessary for the responsibilities assigned. Overtime may be required.
  2. Work as a member of the Health Center milieu treatment team.
  3. Supervise and manage the behavior of the clients and provide appropriate behavioral interventions to maintain a therapeutic milieu.
  4. Facilitate therapy and psychoeducation group sessions.
  5. Coordinate, supervise and implement client activities.
  6. Directly observe clients every 15 minutes or shorter intervals if directed.
  7. Transport clients as required.
  8. Perform cleaning/housekeeping/laundry tasks as assigned.
  9. Oversee and maintain the neatness/cleanliness of the unit and the proper use of the equipment and supplies and to inform the proper person when supplies or repairs are indicated.
  10. Assist with client admissions.
  11. Completely and accurately enter all required client information into the computerized entry system at the time of client admission; have nurse on duty review forms for accuracy; print forms to be put in the client chart
  12. Assist with verification of admissions medications at admission with client’s physician or pharmacy.
  13. Assist with collecting client health history and report to nurse.
  14. Assist in client orientation to the unit.
  15. Perform cursory body checks for contraband.
  16. Assist with the medical care of clients
  17. Assist with vital signs assessments and communication of health information to nurses.
  18. Assist with withdrawal screens as directed by the nurse.


Schedule: 8 hour shifts
  • Day shift, 7:00am – 3:30pm
  • Sunday-Thursday
Job Type: Full-time

Pay: Based on education, experience and credentials
  • Starting pay CNA - $18/hr
Shift differentials: Additional pay based on regularly scheduled shift hours
  • Second shift (majority of hours between 3pm and 11pm): $.25/hr
  • Third shift (majority of hours between 10pm and 7am): $.50/hr
Work Location: Rosecrance Harrison Campus – Rockford, IL

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:
  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire
  • Wellness plan with certain facilities offering an on-site gym


About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).