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Leasing Consultant
1 month ago
We’re actively seeking a Leasing Consultant for St. Andrew's Residences in West Palm Beach, FL. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants' commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process.
Essential Functions and Responsibilities:
- Interview prospective tenants while adhering to Fair Housing Standards.
- Accompanies potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
- Fills out the lease form or agreement and collects the security deposit.
- Periodically inspects the state of the property and makes arrangements for essential maintenance.
- Compiles a list of rental units that are available.
- Identifies potential prospects.
- From start to finish, managing the leasing/renewal process.
- Provide exceptional customer service and build great working connections with our residents.
- Answers incoming calls and voicemails professionally and promptly.
- Request that the prospect fill out an application and make a deposit in accordance with the company's policies and Fair Housing regulations.
- Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Community Manager. Follow up with the candidate to provide status.
- Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
- Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
- Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.
- A high school diploma or its equivalent is preferred.
- 2 years of experience in customer service, hospitality, or multifamily real estate.
- Previous leasing experience is a plus, not a requirement.
- It is vital to have a strong customer service orientation and presenting abilities.
- Working experience with MS Office Suite (Word, Excel, PowerPoint)
- Experience as, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
- Base Salary + Performance Bonus.
- Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
- The benefits package includes 100 percent employer-paid life and disability insurance.
- Employer Matching 401k
- Employee Engagement and Wellness programs.
- Company-paid Vacation, Sick, Personal, and Holiday Time.
- Opportunities for Professional Development and Tuition Reimbursement.
TRG Management is proud to be an Equal Opportunity Employer.
We are a Drug-Free Workplace.
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