Direct Sales Supervisor

2 weeks ago

Cheyenne, United States Spectrum Full time

JOB SUMMARY

Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience

  • Responsible for meeting and exceeding budgeted sales goals

  • Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned

  • Recruit, interview, hire and train Direct Sales staff

  • Support of Direct Sales staff will consist of approximately 70% field work and 30% office work

  • Communicate territory assignments to residential sales representatives

  • Monitor the payroll process and ensure timely and accurate approval of all commissions payment

  • Handle employee relation issues, including performance appraisals, coaching, safety training, etc.

  • Assist with budget preparation and provide input on marketing issues and sales offers

  • Perform other duties as requested by supervisor

Qualifications:
REQUIRED QUALIFICATIONS

  • Ability to read, write, speak and understand English

  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

  • Ability to work outside for extended periods in any season and/or during inclement weather

  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

  • Must be able to work evenings and weekends

  • Occasionally required to work overtime as the business needs dictate

  • Valid driver´s license, satisfactory driving record within Company required standards and auto insurance

PREFERRED QUALIFICATIONS

  • Knowledge of Direct Sales practices

  • Experience with consumer education of products and services

  • Knowledge of cable or telecommunications services

  • Related Work Experience

  • Field and Office environment

  • Outside field environment with exposure to inclement weather

  • Travel as required

Physical Requirements

  • Vision ability: close vision, peripheral vision, and ability to adjust focus

Mental Requirements

  • Ability to complete documentation accurately

Benefits:

- Retirement savings/401K - Charter will provide a 100% match for every dollar you contribute, up to 6% of your eligible pay
  • Unlimited Mileage Reimbursement - No limit compensation for miles driven while on the job
  • Tuition Reimbursement - Earn your degree with our education assistance tuition reimbursement program available to all eligible associates
  • Paid Time Off - Paid vacation, sick time and holidays/personal days
  • Health & Welfare - Medical/Prescription Drug, Dental and Vision
  • FREE CABLE

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