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National Account Manager

2 months ago

Denver, United States GardaWorld Full time
Job Description

JOB SNAPSHOT

Job Title: National Account Manager
Location: Denver, CO
Environment: Office + In the field
Pay Rate: $85,800 / year
Shift & Hours: Office hours - Mon-Fri 8 am-5 pm
Included Benefits/Perks: Medical, Dental, Vision, 401K

Who is GardaWorld?

GardaWorld is the world's largest privately owned security services company. We protect our clients' staff and assets wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries, and career advancement opportunities. We encourage diversity and are proud to be an equal-opportunity employer. GardaWorld Security Services is looking for a Nation Account Manager to develop a profitable business in Denver, CO.

JOB DESCRIPTION
National Account Manager - Safeguarding Client Interests
Are you ready to elevate your career in security services? As a National Account Manager at GardaWorld, you'll play a pivotal role in ensuring consistent excellence across our security operations. Your mission? Seamlessly coordinate support services across geographies, safeguarding our clients' interests.
Essential Functions:
  • Integrate Core Values: Embed GardaWorld's core values in all business practices.
  • Consistent Service Delivery: Maintain uniform services across multiple geographies, leveraging Crises-24 Enhanced services when needed.
  • Guard Staff Management: Develop and manage guard staffing at dispersed sites.
  • Emergency Response Support: Collaborate on Client's Emergency Response Programs and policy updates.
  • Data-Driven Advocacy: Analyze KPI data to enhance guard effectiveness (e.g., door alarming, engagement).
  • Threat Assessment and Management: Contribute as a Subject Matter Expert in threat assessment and mitigation.
  • Reporting: Produce requested reports for door audits and system transactions.
  • National Badging Program: Oversee cardholder database accuracy, onboarding/offboarding, and vendor/contracting badging.
  • Collaboration: Work closely with site managers and branch contacts during onboarding.
  • Operational Efficiency: Identify opportunities for productivity enhancements.
  • Staffing Optimization: Regularly review security officer schedules to improve operations.
  • Compensation Review: Conduct annual compensation rate reviews.
  • Payroll and Compliance: Ensure 100% accuracy and compliance.
  • Brand Perception: Cultivate positive brand perception.
  • Associate Development: Enhance the employment experience for security officers.
  • Safety Culture: Maintain a robust safety program.
  • Emergency Response Readiness: Be prepared for operational emergencies.
Required Education and Experience:
  • Bachelor's degree or equivalent experience
  • Minimum five years of progressive management experience
Preferred Education and Experience:
  • Ideal candidates have eight years of management experience.
  • Desirable backgrounds include contract services, hospitality, military, or law enforcement.
  • CPP/PSP and related certifications are a plus.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.