System Support Manager

1 month ago

Meridian, United States Albertsons Full time
Responsibilities

KEY ACCOUNTABILITIES:

• Direct support services (technical support, problem resolution, training, access requests, print services and maintenance of critical business systems, etc.)

• Provide procedures and controls are in place to ensure optimal usage and execution of critical business systems

• Provide internal and external communication with business units on system updates, operating schedules etc.)

• Collaborate with Supply Chain Services and Information Technology teams to drive better system / application performance and processes and project implementations

• Financial responsibility for System Support portion on the P&L: Expenses (annual, monthly), Maintenance contracts, Capital budget (justification for all expenditures, procurement of hardware and software), IT asset inventory.

• Staff management, development and succession planning for Systems Support Analysts and Operators

• Participate in Special Projects

Skills and Experiences:

• Possess strong knowledge of information technology (hardware & software) solutions & tools

• Possess in-depth knowledge of Supply Chain processes and applications (e.g. Buying, Warehousing, Transportation, Manufacturing etc.)

• Possess good understanding of all aspects of operations to facilitate recovery procedures for all job processing, network or hardware failures

• Ability to manage technology services for multiple locations (DCs, Plants)

• Possess good communications skills, both verbal and written. Deal effectively with a wide variety of people both in person and over the telephone

• Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe and thorough completion of work activities

• Possess ability to concentrate and deal with frequent interruptions

TRAVEL REQUIREMENTS: ~5% travel

PHYSICAL ENVIRONMENT:

• Most work is performed in a temperature-controlled office environment

• Incumbent may sit for long periods of time at desk or computer terminal

• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday

• Stopping, bending, twisting, and reaching may be required in completion of job duties

• Workday is fast paced and stressful

• Incumbent may be required to work unusual, irregular hours as required due to problems, operations, equipment failures, etc.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.

Qualifications

KNOWLEDGE AND EXPERIENCE:

Education Level: Bachelor's degree in Information Technology or Computer Science preferred, or related field experience

Experience Level:

• 5+ years' experience in application support and/or computer operations

• 5+ years' experience in Supply Chain (Procurement, Warehousing, Transportation, Manufacturing)

  • IT Systems Specialist

    1 week ago

    Meridian, Idaho, United States Idaho College of Osteopathic Medicine Full time

    Position OverviewUnder the strategic guidance of the Chief Information Officer, the Technical Systems Administrator will fulfill computer and software system requirements by identifying and assessing system challenges; crafting and evaluating standards and solutions. This role involves overseeing and managing current system utilization and recommending...

  • System Administrator

    3 weeks ago

    Meridian, United States Idaho College of Osteopathic Medicine Full time

    Job DescriptionJob DescriptionUnder the general direction of the ICOM Chief Information Officer, the Systems Administrator will implement computer and software system requirements by defining and analyzing system problems; designing and testing standards and solutions. They will monitor and manage current systems usage and propose updates, upgrades and...

  • Acute Care Case Manager RN

    1 day ago

    Meridian, Mississippi, United States St. Luke's Health System Full time

    Job DescriptionSt. Luke's Health System is seeking a skilled Registered Nurse to join our Home Health team as a Case Manager. This is a full-time position that requires a strong commitment to delivering exceptional patient care and outcomes.Key Responsibilities:Develop and manage a plan of care for assigned patients, working closely with physicians and...

  • IT Systems Specialist

    1 week ago

    Meridian, Idaho, United States Idaho College of Osteopathic Medicine Full time

    Position OverviewUnder the strategic guidance of the Chief Information Officer, the IT Systems Specialist will fulfill computer and software system needs by identifying and assessing system challenges; crafting and evaluating standards and solutions. This role involves overseeing and optimizing current system usage while recommending updates, enhancements,...

  • Project Manager for Fire Protection Systems

    3 days ago

    Meridian, Idaho, United States Delta Fire Systems, Inc. Full time

    Job Title: Project Coordinator - Fire Protection SystemsCompany: Delta Fire Systems, Inc.Job Summary:Review construction contract documents to ensure compliance with project requirements and regulatory standards.Coordinate with sub-contractors and General Contractor to gather necessary information for designing the project's sprinkler system, ensuring...

  • Order Fulfillment Manager

    3 months ago

    Meridian, United States St. Luke's Health System Full time

    Overview The Manager Warehouse/Materials Handling oversees and works to improve the daily tasks of Distribution Center Associates. This role plans and implements various continuous improvement projects to manage and improve the flow of products through the building. What You Can Expect: Work in an organizational environment where everyone’s...

  • RN Case Manager

    1 day ago

    Meridian, Mississippi, United States St. Luke's Health System Full time

    Job SummarySt. Luke's Health System is seeking a skilled and compassionate RN Case Manager to join our Home Health team. As a key member of our interdisciplinary team, you will work closely with patients, families, and healthcare providers to develop and implement individualized care plans that promote optimal health outcomes and quality of life.Key...

  • IT Support Specialist

    2 weeks ago

    Meridian, United States Experis Full time

    Experis is hiring an immediate IT Support Specialist on behalf of our client in the Meridian ID area. This role will be an onsite position. Responsibilities: Provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and...

  • IT Support Specialist

    2 weeks ago

    Meridian, United States Manpower Group Inc. Full time

    Experis is hiring an immediate IT Support Specialist on behalf of our client in the Meridian ID area. This role will be an onsite position. Responsibilities: Provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and...

  • IT Support Specialist

    2 weeks ago

    Meridian, United States Experis Full time

    Experis is hiring an immediate IT Support Specialist on behalf of our client in the Meridian ID area. This role will be an onsite position. Responsibilities: Provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and...

  • Software Support Specialist

    1 month ago

    Meridian, Mississippi, United States Harris Computer Full time

    Software Support SpecialistHarris Computer Systems - Meridian, IDSoftware Support SpecialistHarris Local Government/Computer Arts - RemoteAre you customer-service focused and have experience troubleshooting software questions? Be part of our team.We strive to provide the highest level of customer service while taking the time needed to resolve our customers'...

  • Software Support Specialist

    4 weeks ago

    Meridian, United States Harris Computer Full time

    Software Support SpecialistHarris Computer Systems - Meridian, IDSoftware Support SpecialistHarris Local Government/Computer Arts - Remote Are you customer-service focused and have experience troubleshooting software questions? Be part of our team.We strive to provide the highest level of customer service while taking the time needed to resolve our...

  • Senior IT Systems and Infrastructure Engineer

    5 days ago

    Meridian, Idaho, United States State of Idaho Full time

    Position OverviewState of Idaho - Meridian, IdahoOpportunity for Senior IT Systems and Infrastructure EngineerThe State of Idaho is seeking a dedicated professional to join our IT department in a pivotal role. This position offers an opportunity to contribute significantly to the safety and security of our community through effective IT operations. Become an...

  • Lead Control Systems Engineer

    1 week ago

    Meridian, Idaho, United States Jones Lange Lasalle, Inc. Full time

    Position OverviewThe Control Systems Lead is responsible for ensuring a secure and efficient operational environment by adhering to all established safety protocols. This role involves the following key responsibilities:Software Troubleshooting: Diagnose and enhance software applications for material handling control systems.System Modifications: Implement...

  • Technical Support Specialist

    4 weeks ago

    Meridian, United States Idaho College of Osteopathic Medicine Full time

    Under the general direction of the Idaho College of Osteopathic Medicine Director of IT, the Technical Support Specialist will provide technical problem resolution to end-users (faculty, staff, students and guests) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving...

  • IT Systems Technician

    1 week ago

    Meridian, United States J-U-B Engineers Full time

    Job Type Full-time Description Position: IT Systems Technician Location: Meridian Idaho Position Overview: The purpose of J-U-B ENGINEERS, Inc. (J-U-B) is " Helping Each Other Create Better Communities. " We foster a teamwork environment to solve problems that improve society - while providing employees with growth opportunities. We are recruiting an...

  • RN Lead

    4 days ago

    Meridian, Mississippi, United States St. Luke's Health System Full time

    Job SummaryAt St. Luke's Health System, we are seeking a highly skilled and experienced Registered Nurse to fill the role of RN Lead. This position will play a critical role in providing exceptional patient-centered care and fostering a collaborative environment among our healthcare team.Key ResponsibilitiesAssist with clinical training and preceptorship to...

  • Systems AssemblyTechnician

    3 months ago

    Meridian, United States JST Manufacturing Full time

    Job DescriptionJob DescriptionJOB SUMMARYUtilize engineering blueprints and specifications to create plumbing and electrical subcomponents, perform interface plumbing and wiring, final assembly, and system integration.DUTIES & RESPONSIBILITIESAccurately interpret engineering drawings and perform plumbing, wiring, and assembly to meet functionality and...

  • IT Support Technician

    1 week ago

    Meridian, Idaho, United States Idaho College of Osteopathic Medicine Full time

    Job OverviewThe Idaho College of Osteopathic Medicine is seeking a dedicated Technical Support Specialist to join our IT team. This role involves providing exceptional technical assistance to our end-users, including faculty, staff, students, and visitors. The successful candidate will be responsible for diagnosing technical issues and guiding users through...

  • IT Systems Engineer

    1 week ago

    Meridian, Idaho, United States Idaho College of Osteopathic Medicine Full time

    Position Overview:Under the guidance of the Chief Information Officer, the IT Systems Engineer will fulfill computer and software system requirements by identifying and analyzing system challenges; designing and evaluating standards and solutions. The role involves monitoring and managing current system usage while proposing updates, enhancements, and system...