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Field Service Technician- Southeast Region

1 month ago

Huntsville, United States Edge Technologies Full time

Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be a part of our Technical Support team.

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Wellness programs

Edge Technologies is seeking a Field Service Technician to work in the Southeast region.

Qualifications:

  • Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control
  • Ability to effectively communicate with the customer and professionally represent the company are critical requirements
  • Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
  • Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus
  • Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning

Duties:

  • Participate in installation, repairs, and maintaining the equipment while adding value for the customer
  • Travel on-site for troubleshooting any issues our customer has with machinery
  • Receive briefing from fellow Technical Support associates prior to customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs
  • Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region
  • Tools and instruments provided

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability
  • Overnight travel will be 50 - 75% depending on your base of operation.

License/Certification:

  • Driver's License (Required)