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Guest Services Representative PM Shift

2 months ago

Boise, United States Geronimo Hospitality Group Full time
Geronimo Hospitality Group
Description:WORK HOURSPM Shift - 3pm- 11pm

THE TEAM

Boutique and Boise. We will awaken your inner rebel, indulge your adventurous spirit and satisfy your urge to explore. Experience a boutique hotel stay unlike any other - where rough meets refined and details matter.

THE PLAYER

Often a guest's first impression of a property is the result of the Guest Services Representative's skills and abilities. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet many new people.

EVERY DAY, YOU WILL

  • Process guest arrivals and departures, including all necessary payments
  • Handle & coordinate room assignments and pre-arrivals
  • Handle guests' concerns
  • Offer referral for services and handle requests for information
  • Handle and store luggage
  • Assist with the check-in and check-out of groups and tours
  • Assist other departments as required

GHG24

Requirements:

YOU WILL BE GREAT AT HOTEL RENEGADE IF

Education

  • High school diploma or equivalent

Experience and/or Training

  • Excellent communication skills and professional attitude
  • Effective conflict management and decision making

Technology/Equipment

  • Ability to use a variety of computer applications

YOU ARE A VARSITY PLAYER IF

  • Experience and/or Training Previous experience in customer service

YOU MUST ALSO HAVE

U.S. Work Authorization (required)

HUDDLE UP

We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.

JOIN OUR TEAM OF EXCEPTIONAL PLAYERS

Geronimo Hospitality Group is an Equal Employment Opportunity employer

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