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Director of Accounts

2 months ago

Greenville, United States RingoFire Full time

At RingoFire, we are an innovative marketing agency dedicated to delivering top-notch solutions to our clients. We pride ourselves on our creativity, strategic thinking, social media acumen and commitment to excellence. As we continue to grow, we are looking for a
talented and experienced Director of Accounts to lead our accounts team and drive team growth.

Overview: The Director of Accounts will be responsible for overseeing and managing the accounts department, ensuring the successful execution of client projects, and fostering strong client relationships. This role requires a seasoned professional with a proven track record in agency settings, exceptional leadership skills, and the ability to manage and inspire a team.

Key Responsibilities:
• Team Leadership: Lead, mentor, and manage a team of account managers and executives, fostering a collaborative and high-performing team environment.
• Client Management: Oversee and manage key client accounts, ensuring client satisfaction and retention through exceptional service and strategic counsel.
• Strategic Planning: Develop and implement strategic account plans to achieve client objectives and drive business growth.
• Project Oversight: Ensure the successful delivery of projects on time, within scope, and on budget, while maintaining high standards of quality.
• Relationship Building: Build and maintain strong, long-term relationships with clients, understanding their needs and proactively addressing their challenges.
• Business Development: Collaborate with the business development team to identify and pursue new business opportunities, contributing to the agency's growth.
• Performance Monitoring: Establish and monitor key performance indicators (KPIs) to track team performance and project outcomes, making data-driven decisions to optimize results.
• Budget Management: Oversee budget planning and management for client projects, ensuring financial efficiency and profitability.
• Cross-Functional Collaboration: Work closely with other departments, including creative, strategy, and digital teams, to ensure integrated and cohesive client solutions.

Qualifications:
• Managerial Experience: 5+ years of experience managing individuals and teams.
• Agency Expertise: 5+ years of agency experience with a deep understanding of agency processes, client management, and project execution.
• Leadership Skills: Demonstrated leadership abilities with a proven track record of leading and developing high-performing teams.
• Client-Centric: Strong client-facing skills with the ability to build and maintain trusted relationships with key stakeholders.
• Strategic Thinker: Ability to think strategically and provide valuable insights and recommendations to clients and internal teams.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey ideas and information.
• Problem-Solver: Strong problem-solving skills with the ability to anticipate issues and proactively address them.
• Organizational Skills: Exceptional organizational and time management skills, with the ability to manage multiple projects and priorities simultaneously.
• Financial Acumen: Experience in budget planning and management, with a focus on financial efficiency and profitability.
• Collaboration: A team player with a collaborative mindset, able to work effectively with cross-functional teams.

If you are a passionate and experienced account leader looking to make a significant impact in a growing marketing agency, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the
perfect fit for this role.