Client Relationship Tech Specialist

1 week ago


Buffalo Grove, United States Phaxis Full time

As the first point of contact the Client Relations Tech Specialist is to provide phone and email support to our customers. As a result of the Client Relations Tech Specialist's superior emotional intelligence skills, they will be able to deescalate tense situations and build a relationship with our customers. The Client Relations Tech specialist should be able to provide level 1 technical trouble shooting and possess project management skills.

We champion customer focused solutions

This position is On-site. We are looking for good people who want to be a part of the amazing culture here

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide phone and email support to customers 10-15 calls a day and 25 to 30 emails
  • Create Service tickets
  • Manage customers service tickets to completion
  • Provide customer service
  • First point of customer Service contact
  • Relationship development
  • Soft selling
  • Scheduling preventative maintenance (PM)
  • Placing orders for Consumables for customers
  • Deescalating tense situations
  • Communicate information across departments
  • Be knowledgeable about current company policies, procedures, and directives
  • Continues improvement towards what the company does to support the business and success of internal and external customers
  • Being proficient in ERP system Netsuite Oracle
Competencies
  • Initiative
  • Problem Solving/Analysis
  • Technical Capacity
  • Organizational Skills
  • Communication Proficiency
  • Ability to retain large amounts of information
  • Project Management
Education And Experience Required
  • Highschool diploma, or equivalent experience
  • 2+ years of customer service experience
Skills Required
  • Positive attitude and approach to the job responsibilities
  • Microsoft Applications (MS Office, Excel, PowerPoint, and Outlook)
  • Excellent organizational skills
  • Ability to multitask


  • Buffalo Grove, United States Phaxis Full time

    As the first point of contact the Client Relations Tech Specialist is to provide phone and email support to our customers. As a result of the Client Relations Tech Specialist's superior emotional intelligence skills, they will be able to deescalate tense situations and build a relationship with our customers. The Client Relations Tech specialist should be...


  • Buffalo, United States Charles Schwab Full time

    Position Type: Regular Your opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service...


  • Buffalo Grove, United States Onbe, Inc Full time

    Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with...


  • Buffalo Grove, United States Onbe Full time

    Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with...


  • Buffalo Grove, United States Onbe Full time

    Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with...


  • Buffalo Grove, United States Onbe Full time

    Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with...


  • Garden Grove, United States Prime Tech Enterprises Full time

    Job DescriptionJob DescriptionPrime Tech Enterprises is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue expanding our operations, we seek a motivated and customer-focused...

  • Service IT Specialist

    3 weeks ago


    Buffalo, New York, United States Stark Tech Group Full time

    per year | Buffalo, NY, USA | Salary | Integration | Full TimeAdvance your career with the Stark Tech team. We'll shape your future togetherStark Tech is a total optimization provider of facilities and energy solutions.Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient...


  • Buffalo, United States Dentist Offices Full time

    Company DescriptionDentist Offices is the leading dental platform designed to connect patients with the perfect dentist based on their location, insurance type, procedures, and more. Our platform is user-friendly, free to use, and free to join for both patients and providers.Our mission is to become an invaluable resource for both patients and providers by...


  • Buffalo, United States Dentist Offices Full time

    Company DescriptionDentist Offices is the leading dental platform designed to connect patients with the perfect dentist based on their location, insurance type, procedures, and more. Our platform is user-friendly, free to use, and free to join for both patients and providers.Our mission is to become an invaluable resource for both patients and providers by...


  • Buffalo, United States Stark Tech Full time

    Stark Tech is seeking an ambitious AP Specialist to join our fast growing team. If you have the ability to process AP transactions and other general accounting tasks with accuracy and efficiency we want to talk to you! What are we looking for? * High School Diploma required * At least two (2) years experience with Accounts Payable required * Sound...


  • Buffalo, United States Stark Tech Full time

    Stark Tech is seeking an ambitious AP Specialist to join our fast growing team. If you have the ability to process AP transactions and other general accounting tasks with accuracy and efficiency we want to talk to you! What are we looking for?High School Diploma requiredAt least two (2) years experience with Accounts Payable requiredSound understanding of...


  • Buffalo, United States Stark Tech Full time

    Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help...

  • Die Maker Specialist

    4 weeks ago


    Maple Grove, United States PDS Tech Full time

    Join us at PDS Tech Commercial Inc! We're on the lookout for skilled individuals to fill our direct hire Die Maker Specialist position here in Maple Grove, MN. As a Die Maker Specialist, you'll be at the heart of crafting, revising, and repairing mul Die Maker, Specialist, Maker, Operations, Industry, Staffing


  • Buffalo, United States Stark Tech Full time

    Job DescriptionJob DescriptionAdvance your career with the Stark Tech team. We'll shape your future together!Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide...


  • Buffalo, United States Stark Tech Group Full time

    18.85-23.55 per hour | Buffalo, NY, USA | Hourly | Corporate | Full Time Stark Tech is seeking an ambitious AP Specialist to join our fast growing team. If you have the ability to process AP transactions and other general accounting tasks with accuracy and efficiency we want to talk to you! What are we looking for? + High School Diploma required +...


  • Buffalo, United States Stark Tech Full time

    Advance your career with the Stark Tech team. We'll shape your future together!Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help...

  • Die Maker Specialist

    3 weeks ago


    Maple Grove, Minnesota, United States PDS Tech Commercial Full time

    Job DescriptionJob DescriptionJoin us at PDS Tech Commercial Inc We're on the lookout for skilled individuals to fill our direct hire Die Maker Specialist position here in Maple Grove, MN.As a Die Maker Specialist, you'll be at the heart of crafting, revising, and repairing multi-station progressive dies to exacting tolerances and finish requirements. Dive...


  • Buffalo, United States Stark Tech Group Full time

    18.85-23.55 per hour | Buffalo, NY, USA | Hourly | Corporate | Full Time Stark Tech is seeking an ambitious AP Specialist to join our fast growing team. If you have the ability to process AP transactions and other general accounting tasks with accuracy and efficiency we want to talk to you! What are we looking for? High School Diploma required At least two...


  • Buffalo, United States Stark Tech Group Full time

    18.84-23.55 per hour | Buffalo, NY, USA | Hourly | Corporate | Full Time Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer...