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Patient Care Coordinator
2 months ago
Benefits:
Dental insurance
Health insurance
Paid time off
Are you doing what you love? We are
Employees of Pacific Neuropsychiatric Specialists (“PNS”), are important members of a team effort. We hope that employees will find their position with PNS rewarding, challenging, and productive. Our employees have been the fuel of our successful growth and are the foundation of our future. We support healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth.
If this resonates with you, then read on
We are seeking a motivated and like-minded Medical Assistant, also known here as our Patient Care Coordinators, with clear goals of working as a full treatment team member with other medical professionals and advancing within our culture in the fast-paced and exciting field of mental health
Knowledge, Skills, and Abilities
Previous experience or training/education working in a medical facility.
Must be friendly, outgoing, and people-oriented.
Excellent communication skills, both written and oral.
Telephone and computer skills.
Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
Intermediate math and computer skills.
Must be able to interact with all levels of staffing professionally.
Education and Experience
High School Diploma required. College or college-equivalent education is preferred.
Psychiatric practice experience recommended.
Medical Assistant Certification preferred.
BLS/CPR Certification (Required)
Location:
Santa Ana, CA
Language:
English
Spanish (preferred)
General Duties:
Welcome all patients with an inviting and positive attitude.
Check patients in and collect copays.
Check patients out and schedule follow-up appointments.
Ensure provider's schedules are full and if there are openings call patients on the waitlist.
Schedule and confirm appointments for existing patients.
Assisting provider with filling out paperwork brought in by the patient and or faxed by the insurance company/EDD and assist with letters when needed.
Relaying patient messages/concerns to providers via email and effectively communicating back to patients what the provider's response is.
Answering and returning patient calls as well as responding to their voicemails in a timely manner.
Being a team player who is willing to help when and where it is needed.
Flexibility with locations if coverage is needed.
Ability to handle a high-volume office.
These Would be Your Working Conditions:
Usually works in a typical office setting.
Compensation and Benefits:
PNS offers a competitive compensation package including;
Medical, dental, and paid time off.
Salary based on skill, experience, and tenure of your profession.
