Current jobs related to Client Specialist - Baltimore - Johns Hopkins HealthCare

  • Travel Nurse RN Labor and Delivery Specialist

    2 hours ago

    Baltimore, Maryland, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN Labor and Delivery SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN Labor and Delivery Specialist to join their team.About the JobJob Type: Travel NursingSpecialty: Labor and DeliveryDiscipline: Registered Nurse (RN)The ideal candidate will have experience in Labor and Delivery and be able to work...

  • Travel Nurse RN

    4 days ago

    Baltimore, Maryland, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Burn ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Burn ICU Specialist to join their team. As a Travel Nurse RN - Burn ICU Specialist, you will be responsible for providing high-quality patient care in a Burn ICU setting.Job Summary:We are seeking a dedicated and compassionate Travel Nurse RN - Burn...

  • Travel Social Work Specialist

    7 days ago

    Baltimore, Maryland, United States HealthEcareers - Client Full time

    About the JobHealthEcareers - Client is seeking a skilled Social Work professional to join their team as a Travel Social Work Specialist.Job SummaryThis is a 14-week contract position requiring a Master of Social Work degree and a minimum of 3 years of experience in the field.Key ResponsibilitiesProvide social work services to patients and families in a...

  • Client Services Specialists

    4 weeks ago

    Baltimore, United States Unwired Solutions Inc Full time

    Job DescriptionJob DescriptionDescription:Our Client Services Specialists are the first point of contact for our clients. Client Services Specialists support our clients through exceptional customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist at LINQ...

  • Travel Nurse RN

    6 days ago

    Baltimore, Maryland, United States HealthEcareers - Client Full time

    Job SummaryWe are seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team at HealthEcareers - Client in Baltimore, MD. As a Travel Nurse RN - Telemetry Specialist, you will be responsible for providing high-quality patient care in a telemetry setting.Job ResponsibilitiesProvide direct patient care to patients with various medical...

  • Client Relations Specialist

    1 week ago

    Baltimore, Maryland, United States Ram Supply Co Full time

    Client Relations Specialist at Ram Supply CoBecome a vital part of our client service team at Ram Supply Co as a Client Relations Specialist. We are seeking an individual who is dedicated to customer satisfaction and possesses a strong ambition for meeting objectives. This full-time role offers a competitive compensation package.Key Responsibilities:Oversee...

  • Client Support Specialist

    1 week ago

    Baltimore, Maryland, United States Family Dollar Full time

    Join Our Team as a Client Support Specialist!At Family Dollar, we pride ourselves on delivering outstanding customer experiences. As a Client Support Specialist, your role will encompass:Exceptional Customer Interaction: Engage with customers warmly and assist them in selecting products that meet their needs.Transaction Management: Efficiently handle cash...

  • Client Support Specialist

    1 week ago

    Baltimore, Maryland, United States People Encouraging People Full time

    Job OverviewPOSITION SUMMARY: The Client Support Specialist is tasked with evaluating the needs and capabilities of clients while guiding them towards achieving their personal objectives. This role involves conducting annual evaluations, reassessments, and developing tailored service plans. The Specialist plays a crucial role in facilitating clients'...

  • Client Services Specialist

    3 months ago

    Baltimore, United States Unwired Solutions Full time

    Job DescriptionJob DescriptionKeep the carrier. Lose the headache. Founded in 2005, LINQ is a managed mobility service provider with our mission to make a complicated industry uncomplicated through high-quality, people-driven service. From internal operations to 1:1 client support, we approach every interaction as an opportunity to make life easier and our...

  • Client Services Specialist

    1 week ago

    Baltimore, Maryland, United States Chesapeake Search Partners Full time

    Job OverviewChesapeake Search Partners is collaborating with a reputable independent financial services firm to find a dedicated Client Services Specialist. This pivotal role is designed to assist financial advisors in providing outstanding service to clients. The Client Services Specialist will be essential in addressing clients' financial requirements...

  • Client Relations Specialist

    1 week ago

    Baltimore, Maryland, United States Chesapeake Search Partners Full time

    Client Relations Specialist - Real Estate & Financial ServicesCompany: Chesapeake Search PartnersChesapeake Search Partners is partnering with a reputable independent financial services firm to identify a motivated individual for the position of Client Relations Specialist. In this role, you will be instrumental in delivering outstanding client support and...

  • Client Relations Specialist

    1 week ago

    Baltimore, Maryland, United States Chesapeake Search Partners Full time

    Client Relations Specialist - Real Estate & Financial ServicesCompany: Chesapeake Search PartnersChesapeake Search Partners is partnering with a reputable independent financial services organization to identify a motivated individual for the position of Client Relations Specialist. In this role, you will be instrumental in delivering outstanding client...

  • Client Acquisition Specialist

    4 days ago

    Baltimore, Maryland, United States Pleasant Behavioral Health Systems Full time

    About Pleasant Behavioral Health Systems Pleasant Behavioral Health Systems (PBHS) is dedicated to providing comprehensive and compassionate mental health services. We strive to empower individuals on their journey to recovery through evidence-based treatment programs. Client Acquisition Specialist We are seeking a highly motivated and experienced Client...

  • Client Service Specialist

    3 days ago

    Baltimore, Maryland, United States Beltway Companies Full time

    Join Our Team as a Client Service Specialist at Beltway CompaniesABOUT USBeltway Companies, a leading commercial truck dealership in Maryland, is looking for committed professionals to become part of our team as Client Service Specialists.In this role, you will be essential to our Service Department, facilitating effective communication and workflow between...

  • Digital Client Specialist

    1 month ago

    Baltimore, Maryland, United States Hearst Full time

    Job DescriptionDigital Client SpecialistWBAL-TV, WBAL-AM and 98 Rock are searching for a Digital Client Specialist. As a Digital Client Specialist, you will be responsible for working with Account Executives and their clients to ensure successful digital advertising campaigns. We are looking for candidates who can provide superior customer service to our...

  • Client Specialist

    2 months ago

    Baltimore, United States Johns Hopkins Medicine Full time

    Job Details Requisition #: 642775 Location: Johns Hopkins Health System, Baltimore, MD 21201 Category: Information Technology Schedule: Day Shift Req#: 642775 Client Specialist Monday-Friday (8:30-5) 100% On-Site The Johns Hopkins Hospital-East Baltimore Campus 711 Rutland Ave., Suite B101 Baltimore, MD 21205 General Position Summary: The primary role of the...

  • Client Relations Specialist

    1 week ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Client Relations Specialist - MailroomPosition Overview: The Client Relations Specialist plays a vital role in supporting the operational needs of our organization by ensuring efficient mailroom functions and exceptional customer service.Key Responsibilities:Collaborate with a partner to effectively monitor and manage the printing of checks, ensuring proper...

  • Client Support Specialist

    5 days ago

    Baltimore, Maryland, United States David's Bridal Full time

    David's Bridal is looking for a committed Client Support Specialist to become a part of our dynamic team. In this role, you will play a crucial part in delivering outstanding customer service and assisting with various operational tasks within the store. Job Title: Client Support Specialist Company: David's Bridal Location: Not specified Job...

  • Client Engagement Specialist

    1 week ago

    Baltimore, Maryland, United States Alertus Technologies Full time

    Client Engagement SpecialistCompany OverviewAt Alertus Technologies, we are at the forefront of mass notification solutions, dedicated to safeguarding lives and ensuring business continuity. Our commitment to innovation and excellence has positioned us as a leader in the industry, and we are seeking passionate individuals to join our expanding team.Role...

  • Client Support Specialist

    1 week ago

    Baltimore, Maryland, United States Brady Industries Full time

    Job OverviewBrady Industries has been at the forefront of delivering innovative products and solutions to facility and foodservice professionals since 1947. Our success is driven by a dedicated team of over 500 employees across multiple locations.At Brady, we pride ourselves on our community-oriented culture, where our employees exemplify the principle of...

Client Specialist

2 months ago

Baltimore, United States Johns Hopkins HealthCare Full time

Req#:642775 Client Specialist

Monday-Friday (8:30-5)

100% On-Site

The Johns Hopkins Hospital-East Baltimore Campus

711 Rutland Ave., Suite B101

Baltimore, MD 21205

General Position Summary: The primary role of the Client Specialist (CS) is to support computer hardware and various software installations, incident resolution, and upgrades according to JHH standards and guidelines. Utilizes the Helpdesk ticketing system to track work time and document efforts on all tickets in the queue. Manage and maintain individual work queue as well as contribute to overall management of group queue, communicate via e-mail and voicemail messages in a timely manner. Ensures that processes and documentation is kept up-to-date. Assists with software deployments and upgrades as directed by the Manager and/or Director. Performs hardware moves in a timely manner. Assists with technical evaluations of new desktop hardware and software as assigned to ensure products being evaluated meet JHH standards and technical requirements for long-term strategic goals. Maintains skill levels of current technology by using the educational resources to keep abreast of new deveopments in hardware and software advancements.

Job Scope/Complexity: Works under guidance and direction. Once priorities are set, perform tasks with regular process updates. Participate in segments of the lifecycle of projects. Device management complexity is typically entry level. Build and maintain relationships through positive interactions. Demonstrates ability to provide good customer service. Tasks are simple in nature (i.e., working with single devices or device types, or simple software, or handling one customer at a time).

Job Responsibilities:

The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

ANALYSIS and DESIGN

  1. With direction and guidance, evaluate customer needs in the computing device environment (e.g., desktop, mobile devices, etc.) by meeting with the customer to gather information on business problems
  1. Install software utilities for computing device management such as printer setup utilities, font downloading utilities and batch files and for automated installation of software on computing devices by using established toolsets.
INSTALL, CONFIGURE, MAINTAIN
  1. Under guidance, deliver, move, and physically install all computing devices and related software including peripherals, operating systems, standard software and vendor software according to documented procedures.
  2. With assistance, maintain device and software inventories, by performing preventive maintenance according to documentation and standards, and by repairing and replacing devices as needed.
  3. With assistance from LAN Administrators, restore files using established procedures to ensure recovery in the event of file failure.
  4. Participate in testing of equipment and software and provide feedback for inclusion in documentation.
  5. Gather information for creation and maintenance of user accounts/directory structure including network shared files and applications. Assist users in accessing their accounts and network resources.
  6. Uses base knowledge of client infrastructure components (Enterprise Client Image, Infoblox, SCCM, Active Directory, Casper, Airwatch, Microsoft InTune, and etc).
TROUBLESHOOT
  1. Troubleshoot and resolve hardware and software problems.
  2. Follow established procedures for problem reporting and resolution.
  3. Keep current on supported technologies.
DOCUMENTATION/PRESENTATION
  1. Using established protocols, communicate to departmental customers and/or organizational systems about updates, installations, etc.
  2. Accurately update resolution and time spent on tickets/service requests so that performance data can be tracked and maintained. Identify tickets for inclusion into Knowledge Base.
RELATIONSHIP MANAGEMENT
  1. Provide technical support in the use of computing devices, software products, and operations.
  2. Complete service requests as assigned.
  3. Work with LAN Administrators and areas responsible for implementing major projects.
Required Education: High School Diploma/GED.

Required Experience: One- year related experience with computing devices and operating systems

Preferred Job Qualifications: Knowledge in the assigned IT environments.

Knowledge, Skills, & Abilities (KSA's):
  1. Possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
  2. Demonstrate critical thinking and reasoning skills.
  3. Ability to work on assignments according to set priorities.
  4. Ability to execute assigned project tasks within established schedule.
  5. Ability to work collaboratively in a team environment.
  6. Ability to communicate effectively in the service of users and colleagues.
  7. Write and communicate clearly and concisely.
  8. Possess sound documentation skills.
  9. Ability to maintain confidentiality
  10. Demonstrate exemplary customer service skills.

Working Conditions:
  • Works in an office environment. Sometimes needs to travel between various JHHS locations.
  • Work requires visual acuity (including close vision, color vision for close computer work)
  • Work involves working in a fast-paced environment with exposure to noises, of an open office setting, and with frequent interruptions. (i.e., phone calls, last minute demands requiring prompt resolution).