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Technical Packaging Specialist
3 months ago
Technical Packaging Specialist - Cleveland, OH (REMOTE) LOCATION: West Chester, OH, US, 45010 Cleveland, OH, US Streetsboro, OH, US, 44241 REQ ID: 46218 If you are a current employee click here to apply. SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers who are passionate about fulfilling our purpose. SEE generated $5.3 billion in revenue in 2022 and has approximately 16,300 employees who serve customers in 120 countries/territories. To learn more, visit www.sealedair.com. Position Summary Are you ready to embark on a dynamic career journey as a Technical Packaging Specialist (TPS)? At Sealed Air, we're seeking a passionate and skilled individual to join our team. As a TPS, you will be working closely with our sales teams to deliver exceptional service, provide technical support, and drive the growth of cutting-edge packaging solutions. Your mission as a TPS is to not only install and maintain packaging systems but also to create lasting relationships with both new and existing customers. You will act as a consultant, guiding our customers in optimizing their packaging materials, equipment, and processes. Additionally, you will be tasked with surpassing annual sales forecasts for our Product Care solutions within your designated region. Territory:Cleveland, OH Perks: Company Vehicle provided for your convenience. Ability to earn monthly sales commission, rewarding your exceptional performance. Ample room for personal and professional growth. Job Description 1. Installation and Training: * Be the expert in packaging systems, installing them at customer locations within your region. * Empower operators by providing comprehensive training on system capabilities, safety procedures, and efficient packaging processes. * Offer prompt, expert responses to customer inquiries regarding equipment, health, safety, and environmental concerns. 2. Service Excellence and System Maintenance: * Showcase your mechanical expertise by efficiently repairing and troubleshooting equipment. * Proactively identify potential issues, recommending enhanced policies and procedures. 3. Consultative Customer Relationships: * Understand and address customer needs and challenges, forging enduring relationships that position you as a trusted advisor. * Encourage customers to explore system upgrades and stay ahead of industry trends. 4. Nurturing Sales Opportunities: * Uncover new packaging solution opportunities within existing accounts. * Offer additional service agreements, spare parts, cutting-edge products, equipment, applications, and upgrades. * Prepare quotations to propel sales growth. 5. Efficient Management and Collaboration: * Maintain documentation through our CRM system. * Ensure seamless inventory tracking, problem resolution, and timely completion of travel and expense reports. * Collaborate with internal teams to enhance our overall performance. Qualifications High school diploma is required. An Associate's degree or equivalent work experience is preferred. A proven track recordof electrical and mechanical expertise and troubleshooting skills. 1+ year of experience with MS Office tools. Possess a valid US driver's license. Be ready to travel daily and, on occasion, s