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Sales Associate

4 months ago

Calabasas, United States Shoppe Amber Interiors Full time

JOB TITLE : Part or Full-Time Sales Associate

LOCATION : Shoppe Amber Interiors - Calabasas

SUPERVISOR : Area Manager

DESCRIPTION : The sales associate operates with a client-first mindset in a teamwork-oriented space, creating a welcoming environment for all clients and providing best-in-class customer service. They deliver consistent results, utilizing the tools at their disposal to build lasting relationships and drive revenue for their store.

SALES ASSOCIATE RESPONSIBILITIES :

  • Client-first focus, providing a best-in-class customer experience, whether in-store or via phone/email.

  • Consistent clienteling utilizing the tools provided, driving customer retention and revenue.

  • Properly execute all daily operational needs, communicating any rollover as needed.

  • Accurately ring purchases at the point of sale in a timely manner, offering pertinent information to clients as they check out.

  • Ensure product is displayed in accordance with visual merchandising standards.

  • Retain accurate product knowledge, including where to find necessary information to relay to clients, as needed.

  • Support manager in one-off tasks, as needed.

  • Provide feedback with a client-first mindset to the manager, as needed.

SALES ASSOCIATE QUALIFICATIONS :

  • 2+ years of retail experience, preferably in home decor or interiors.

  • Consistently delivers outstanding customer service throughout all communication channels.

  • A team player who thrives in a collaborative environment.

  • Shows strong styling and merchandising skills with an eye for detail.

  • Strong internal and external communication skills, both verbal and written.

  • Strong problem solving skills, including the ability to troubleshoot.

  • Knowledge of Microsoft Office Suite and Google Drive preferred. Knowledge of Shopify POS, Netsuite, Slack, Gorgias, and Endear a plus

  • Must live in the Los Angeles area and have dependable transportation.

  • Ability to lift and mobilize large items, up to 50 lbs. while utilizing appropriate equipment and safety techniques.

  • Be able to have a flexible schedule with the ability to work weekends.

FULL-TIME SALES ASSOCIATE BENEFITS:

  • .5% Commission based on sales goal

  • Medical and ancillary coverage

PPO & HMO Medical Options Available

  • 401K with company match (After 1 year of employment)

  • PTO, Sick Time, Wellness Time, and Paid Volunteer Time

  • Paid Holidays Off

(Contingent upon retail location closure schedule)

  • Paid Maternity/Paternity Leave

PART-TIME SALES ASSOCIATE BENEFITS:

  • .25% Commission based on sales goal

ALL EMPLOYEE BENEFITS:

  • 40% off at Shoppe Amber Interiors (online & retail)

  • Company events (Warehouse Sales, Holiday Party)

  • Voluntary employee benefits

Compensation details: 18-20 Hourly Wage

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