Account Manager

2 weeks ago

Plymouth, United States Premier Rental Purchase Full time
General Purpose:

Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.

Essential Duties:
  • Responsible for assisting in the maintenance of company Standards of Operation.
  • Maintain accounts on the assigned route to non-renewed percentages that are at or below the company's weekly close / open standard. Company standard 8.9% overall credit Friday/Saturday with the standard of 13.9% credit on Thursday.
  • Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise.
  • Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field.
  • Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customer's residence promptly.
  • Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered.
  • Answers the phone by the third ring in a pleasant and professional manner.
  • Returned merchandise, including all remotes, manuals, or other accessories, is returned to store stock.
  • Works to relocate merchandise if the customer should move from their residence without notifying the store. Pulling files and working on information for recovery and /or generating new information.
  • Carefully check rental (lease) returns and promptly refurbish to "like new" condition.
  • Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
  • Handles customer service issues in a professional and timely manner.
  • Maintain the assigned vehicle in proper working condition and appearance.
  • Maintains proper care and security of inventory during transport.
  • Responsible for maintaining corporate accounting processes.
  • Responsible for ensuring accurate financial computer and paper records.
  • Responsible for the growth of customers on a monthly basis.
Other Duties:
  • Responsible for cleanliness of the back room and the assigned company vehicle.
  • Responsible for helping receive new merchandise.
Additional duties, as time permits include:
  • Take customer order forms for the customers
  • Verify customer order forms
  • Commit to achieving customer and revenue growth
  • Assist in store cleaning
  • Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.
Requirements:
  • High school diploma, GED, or equivalent work experience.
  • Must have a valid driver's license and maintain driving record in compliance with company standards. Must have DOT certification (if required by law in your state).
  • Must have one-year experience in a job requiring customer contact and complete the training program.
  • Must be able to lift and carry loads up to seventy-five (75) pounds.
Required Skills:
  • A degree of precision, accuracy, coordination, and knowledge of operational procedures.
  • Ability to understand oral and written instructions.
  • Ability to read, write and perform arithmetic functions quickly and accurately.
  • Ability to reason and make independent decisions.
  • Ability to learn to manage situations with customers and associates.
  • After training, working knowledge of all products in the inventory.
Efforts, Demands, and Conditions:

Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
  • Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
  • Required to use a hand truck to move merchandise.
Work is normally performed in the store, in the field, and in customers' homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
  • Attending company or Premier Corp, Training Sessions may be necessary.
Relationships:
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.

Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier's excellent performance are our core values:
  • Respect, Listen, and Respond
  • Compassion with Accountability
  • Integrity Above All
  • Together We Succeed


As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry.

I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees

  • Account Manager

    6 days ago

    Plymouth, United States Integer Full time

    By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers' success Innovation We create better solutions Collaboration We create success together...

  • Accounting Manager

    3 months ago

    Plymouth, United States NYX, LLC Full time

    Job DescriptionJob DescriptionDescription ·         Direct, monitor, and evaluate the activities and performance off the accounting staff and department systems and processes ·         Oversee and participate in the monthly, quarterly, and annual accounting close processes, including the review of journal entries, balance sheet reconciliations,...

  • Accounting Manager

    3 months ago

    Plymouth, United States NYX, LLC Full time

    Job DescriptionJob DescriptionDescription ·         Direct, monitor, and evaluate the activities and performance off the accounting staff and department systems and processes ·         Oversee and participate in the monthly, quarterly, and annual accounting close processes, including the review of journal entries, balance sheet reconciliations,...

  • Account Manager

    3 months ago

    Plymouth, United States Premier Rental Purchase of Granger Full time

    Job DescriptionJob DescriptionGeneral Purpose:Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously...

  • Account Manager

    2 weeks ago

    Plymouth, United States Big I Minnesota Full time

    POSITION SUMMARY This position is responsible for developing and maintaining relationships with commercial lines and transportation accounts. Account managers work independently to advise and service client accounts. North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. Our...

  • Global Account Manager

    2 weeks ago

    Plymouth, United States Tech-Etch Full time

    Description Summary/Objective The Global Account Manager provides and develops global sales strategy implementation and leadership for specific customers that have either a global or multi-national geographic footprint.  Responsible for development of business plan and manages strategic business activities.  Provides guidance to the business unit,...

  • Account Manager

    2 weeks ago

    Plymouth, United States Premier Rental Purchase of Granger Full time

    General Purpose: Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts....

  • Global Account Manager

    2 weeks ago

    Plymouth, United States Tech-Etch Full time

    Description WHO WE ARE Tech Etch specializes in manufacturing precision-engineered components and flexible printed circuits in the Aerospace and Defense, Medical Devices, and Electronics and Telecommunications industries. Our mission is to inspire, create, and provide innovative solutions that enhance lives globally. We develop meaningful, long-term...

  • Global Account Manager

    1 week ago

    Plymouth, United States Tech-Etch Full time

    Description WHO WE ARE Tech Etch specializes in manufacturing precision-engineered components and flexible printed circuits in the Aerospace and Defense, Medical Devices, and Electronics and Telecommunications industries. Our mission is to inspire, create, and provide innovative solutions that enhance lives globally. We develop meaningful, long-term...

  • Account Manager

    3 months ago

    Plymouth, United States Alliance Franchise Brands Full time

    Job DescriptionJob DescriptionAllegra Marketing Print Mail in Plymouth, Michigan, is a full-service commercial printer serving local, regional, and national clients. We are looking for a team member who will embrace our core values: a passion for success, teamwork, respect, and integrity! Purpose:The Account Manager’s primary function is to convert...

  • Manager of Financial Accounts

    2 weeks ago

    Plymouth, Michigan, United States Adient Full time

    Key Responsibilities:The Financial Account Manager oversees programs in both development and ongoing production to ensure the achievement and sustainability of approved business case metrics regarding profitability and return on investment.A diverse skill set is essential, encompassing analytical abilities, effective communication, strategic insight, and...

  • Account Manager I

    2 weeks ago

    Plymouth, United States FM Global Full time

    FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management...

  • Account Manager I

    2 weeks ago

    Plymouth, United States Factory Mutual Insurance Company Full time

    Overview FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk...

  • Account Manager I

    2 weeks ago

    Plymouth, United States Factory Mutual Insurance Company Full time

    Overview FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk...

  • Account Manager-Medical Device

    3 months ago

    Plymouth, United States Integer Holdings Full time

    By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers' success Innovation We create better solutions Collaboration We create success...

  • Key Account Manager

    1 month ago

    Plymouth, United States AVL Test Systems Inc Full time

    AVL Test Systems Inc offers a job in the United States (US) as The Key Account Manager will be responsible for contacting existing and new customers to better understand how AVL DITEST can provide solutions or expand on current solutions provided. The KAM maintains a market presence with the customer base and has a high level of comfort and trust,...

  • Ophthalmics Sales Account Manager

    3 months ago

    Plymouth, United States Buhler Group Full time

    Come build a rewarding career with an internationally successful company that's driving sustainability in the optical technology industry! As a full-time Ophthalmics Sales Account Manager with Buhler, you forge new business opportunities to directly support our long-term success. If you're looking for a unique challenge in Plymouth, MN, keep reading to see...

  • Account Manager

    2 weeks ago

    Plymouth, United States Fuyao Glass America Full time

    I. Job ProfileJob TitleAccount Manager, Business & DevelopmentDepartmentBusiness & DevelopmentDirect SupervisorDirector, Business & DevelopmentDirect SubordinatesNoneII. Job Summary:The Account Manager is directly responsible for managing current production business for any commercial requirements, assigned customer accounts to lead quotations for new...

  • Account Manager

    2 weeks ago

    Plymouth, United States Fuyao Glass America Full time

    I. Job ProfileJob TitleAccount Manager, Business & DevelopmentDepartmentBusiness & DevelopmentDirect SupervisorDirector, Business & DevelopmentDirect SubordinatesNoneII. Job Summary:The Account Manager is directly responsible for managing current production business for any commercial requirements, assigned customer accounts to lead quotations for new...

  • Sales Account Manager

    4 days ago

    Plymouth, United States NYX, LLC Full time

    Job DescriptionJob DescriptionDescriptionResponsible for managing existing customer business and developing new business following the business/sales plans established by VP of Sales.Key ResponsibilitiesEstablish positive relationships with customer contacts based on common business interest and personal contact.Identify new business opportunities and work...