Access Associate Senior
4 weeks ago
This experienced, patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling, including record retrieval, follow up communication, and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients, referring physicians and Health System departments requesting single or multiple appointments. Actively participates in issue resolution.
- Schedules appointments to the correct provider including all appropriate information and coordinates appointments on the same day when available.
- Educates patients parents guardians or appropriate designee on managed care process and communicates authorizations if needed and reviews potential financial obligations when appropriate.
- Advocates for patients and/or families while coordinating multi-visit scheduling appointments.
- Provides exceptional customer service while assisting customers in obtaining access to Medical Services at UVA Health System.
- Documents each request completely and accurately.
- Investigates documents and resolves or refers as appropriate problems and conflicts.
- In addition to the above job responsibilities, other duties may be assigned.
MINIMUM REQUIREMENTS
Education: High School Diploma required Associates degree preferred.
Experience: 2 years relevant experience
Licensure: None required.
PHYSICAL DEMANDS
Job requires sitting for prolonged periods; Repetitive motion: (computer and mouse use). Proficient communicative skill across spoken, writing domains, adequate auditory and visual skills; Attention to detail and ability to write legibly and compose messages clearly and concisely.
The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.
-
Senior Access Service Coordinator
3 days ago
Charlottesville, Virginia, United States State of Virginia Full timeAbout This RoleWe are seeking an experienced and patient-focused service representative to join our team as a Senior Access Service Coordinator. This critical role involves engaging patients, families, and referring providers at various stages of the patient care continuum through effective communication. The ideal candidate will be responsible for complex...
-
Charlottesville, United States Commonwealth of Virginia Full timeThe University of Virginia is accepting applications for an Access Control Technician or a Senior Access Control Technician to join the Facilities Management team. The successful candidate will fill one of these positions based on their experience, education, skills, and abilities. We are a multi-discipline team that works in Academic, student and faculty...
-
Access Associate, Senior
6 months ago
Charlottesville, United States Commonwealth of Virginia Full timeUVA Health professionals share a common bond: to pursue excellence in everything we do for our patients. As an Access team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate care for our patients. Access team members are the face of UVA Health - you are often the first and last contact for our patients and...
-
Access Associate Senior- Transplant
4 weeks ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
6 months ago
Charlottesville, United States Commonwealth of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior- Transplant
4 weeks ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior- Transplant
4 weeks ago
Charlottesville, United States State of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior- Transplant
4 weeks ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the...
-
Access Associate
4 weeks ago
Charlottesville, United States University of Virginia Health System Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
3 weeks ago
Charlottesville, United States State of Virginia Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior
4 weeks ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior
3 weeks ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior
4 weeks ago
Charlottesville, United States Virginia Jobs Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior
6 months ago
Charlottesville, United States Commonwealth of Virginia Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior
4 weeks ago
Charlottesville, United States Virginia Jobs Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
4 weeks ago
Charlottesville, United States The Rector & Visitors of the University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
4 weeks ago
Charlottesville, United States University of Virginia Full timeThis experienced, patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling, including record retrieval, follow up communication, and any related tasks to ensure the patient is seen...
-
Senior Care Associate Position
2 days ago
Charlottesville, Virginia, United States Sunrise Senior Living Full timeAbout UsWe are passionate about creating a supportive community that extends to our team members as well as our residents. At Sunrise Senior Living, we believe in helping our team members achieve their career goals through best-in-class leadership development programs.
-
Access Associate Senior
4 weeks ago
Charlottesville, United States The Rector & Visitors of the University of Virginia Full timeThis experienced, patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling, including record retrieval, follow up communication, and any related tasks to ensure the patient is seen...
-
Access Associate Senior- Pantops Oncology
4 weeks ago
Charlottesville, United States Virginia Jobs Full timePosition is eligible for $3,500 Sign on bonus with a 2 year commitment. This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up...