Access Associate Senior
3 days ago
This experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients preferring physicians and Health System departments requesting single or multiple appointments. Actively participates in issue resolution.
+ Schedules appointments to the correct provider including all appropriate information and coordinates appointments on the same day when available.
+ Educates patients parents guardians or appropriate designee on managed care process and communicates authorizations if needed and reviews potential financial obligations when appropriate.
+ Advocates for patients and/or families while coordinating multi-visit scheduling appointments.
+ Provides exceptional customer service while assisting customers in obtaining access to Medical Services at UVA Health System.
+ Documents each request completely and accurately.
+ Investigates documents and resolves or refers as appropriate problems and conflicts.
+ In addition to the above job responsibilities, other duties may be assigned.
Position Compensation Range: $17.31 - $26.83 Hourly
MINIMUM REQUIREMENTS
Education: High School Diploma required Associates degree preferred.
Experience: 2 years relevant experience. Access Associates fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience.
Licensure: None required.
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
_The University of Virginia, i_ _ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library,_ _are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information._
-
Senior Access Associate
4 weeks ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Access Associate to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless scheduling experiences for our patients and families.Key ResponsibilitiesEngage patients, families, and referring providers throughout...
-
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThe University of Virginia is seeking a skilled Access Control Technician or Senior Access Control Technician to join its Facilities Management team. The successful candidate will be responsible for installing, maintaining, and repairing electronic access control systems, as well as performing preventative and corrective maintenance on mechanical...
-
Charlottesville, United States Commonwealth of Virginia Full timeThe University of Virginia is accepting applications for an Access Control Technician or a Senior Access Control Technician to join the Facilities Management team. The successful candidate will fill one of these positions based on their experience, education, skills, and abilities. We are a multi-discipline team that works in Academic, student and faculty...
-
Access Associate, Senior
3 weeks ago
Charlottesville, United States University of Virginia Health System Full timeUVA Health professionals share a common bond: to pursue excellence in everything we do for our patients. As an Access team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate care for our patients. Access team members are the face of UVA Health - you are often the first and last contact for our patients and...
-
Access Associate, Senior
6 months ago
Charlottesville, United States Commonwealth of Virginia Full timeUVA Health professionals share a common bond: to pursue excellence in everything we do for our patients. As an Access team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate care for our patients. Access team members are the face of UVA Health - you are often the first and last contact for our patients and...
-
Access Associate Senior- Transplant
1 week ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior- Transplant
1 week ago
Charlottesville, United States State of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
6 months ago
Charlottesville, United States Commonwealth of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior- Transplant
1 week ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the...
-
Access Associate Senior- Transplant
1 week ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate
1 week ago
Charlottesville, United States University of Virginia Health System Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
4 days ago
Charlottesville, United States State of Virginia Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior
1 week ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior
2 weeks ago
Charlottesville, United States Virginia Jobs Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior
6 months ago
Charlottesville, United States Commonwealth of Virginia Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior
2 weeks ago
Charlottesville, United States Virginia Jobs Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
1 week ago
Charlottesville, United States The Rector & Visitors of the University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
3 weeks ago
Charlottesville, United States University of Virginia Health System Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Caregiver for Seniors
1 month ago
Charlottesville, Virginia, United States Commonwealth Senior Living Full timeJob Title: Caregiver for SeniorsWe are excited to share that we are hosting Open Interviews every Wednesday.Join us for our upcoming event to explore the many new and exciting, in-demand careers with representatives from each department in one location.Event Details:When: Every Wednesday from 10AM-12PMAbout the Role:Do you have a passion for working with...
-
Senior Access Associate
3 weeks ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThis experienced patient-focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling, including record retrieval, follow-up communication, and any related tasks to ensure the...
