Access Associate Senior
2 months ago
This experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients preferring physicians and Health System departments requesting single or multiple appointments. Actively participates in issue resolution. Schedules appointments to the correct provider including all appropriate information and coordinates appointments on the same day when available. Educates patients parents guardians or appropriate designee on managed care process and communicates authorizations if needed and reviews potential financial obligations when appropriate. Advocates for patients and/or families while coordinating multi-visit scheduling appointments. Provides exceptional customer service while assisting customers in obtaining access to Medical Services at UVA Health System. Documents each request completely and accurately. Investigates documents and resolves or refers as appropriate problems and conflicts. In addition to the above job responsibilities, other duties may be assigned. Position Compensation Range: $17.31 - $26.83 Hourly MINIMUM REQUIREMENTS Education: High School Diploma required Associates degree preferred. Experience: 2 years relevant experience. Access Associates fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience. Licensure: None required. PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
-
Access Associate Senior
3 weeks ago
Charlottesville, Virginia, United States Virginia Jobs Full timeJob OverviewThe University of Virginia seeks a motivated and detail-oriented Healthcare Scheduling Specialist to join its team. As a key member of the Access Department, you will play a critical role in ensuring seamless patient experiences from scheduling to follow-up appointments. This position requires excellent communication skills, problem-solving...
-
Access Associate, Senior
6 days ago
Charlottesville, United States UVA Health System Full timeUOVUNIUSR0068504EXTERNALENUS UVA Health professionals share a common bond: to pursue excellence in everything we do for our patients. As an Access team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate care for our patients. Access team members are the face of UVA Health – you are often the first and last...
-
Access Associate Senior- Transplant
2 months ago
Charlottesville, United States State of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior- Transplant
2 months ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the...
-
Access Associate Senior- Transplant
2 months ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior- Transplant
2 months ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
2 months ago
Charlottesville, United States The Rector & Visitors of the University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
2 months ago
Charlottesville, United States Virginia Jobs Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right...
-
Access Associate Senior
2 months ago
Charlottesville, United States University of Virginia Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior
2 months ago
Charlottesville, United States Virginia Jobs Full timeThis experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communication and any related tasks to ensure the patient is seen by...
-
Access Associate Senior Part-Time
1 week ago
Charlottesville, United States The University of Virginia Full timeThis experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling includ Associate, Internal, Part-Time, Medicine, Senior, Customer Service, Healthcare, Business Services
-
Senior Support Associate
2 weeks ago
Charlottesville, Virginia, United States City of Charlottesville Virginia Full time**Job Summary**We are seeking a highly skilled and customer-focused individual to join our team as a Senior Support Associate. In this temporary, variable-hour position, you will be responsible for providing exceptional customer service to our Senior Program participants, aged 60 and older. As a key member of our team, you will work closely with our team to...
-
Access Associate
2 weeks ago
Charlottesville, United States The University of Virginia Full timeUVA Health professionals share a common bond: to pursue excellence in everything we do for our patients. As an Access team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate care for our patients. Acce Associate, Patient Access, Retail, Healthcare, Health
-
Access Associate Senior
2 months ago
Charlottesville, United States University of Virginia Full timeThis experienced, patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling, including record retrieval, follow up communication, and any related tasks to ensure the patient is seen...
-
Access Associate Senior
1 week ago
Charlottesville, United States University of Virginia Full timeThis experienced, patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling, including record retrieval, follow up communication, and any related tasks to ensure the patient is seen...
-
Access Associate Senior
2 months ago
Charlottesville, United States Virginia Jobs Full timeThis experienced, patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling, including record retrieval, follow up communication, and any related tasks to ensure the patient is seen...
-
Senior Care Associate Position
1 month ago
Charlottesville, Virginia, United States Sunrise Senior Living Full timeAbout UsWe are passionate about creating a supportive community that extends to our team members as well as our residents. At Sunrise Senior Living, we believe in helping our team members achieve their career goals through best-in-class leadership development programs.
-
Dining Room Associate
6 days ago
Charlottesville, Virginia, United States Five Star Senior Living Full timeA career as a Dining Room Associate at Five Star Senior Living offers the opportunity to make a real difference in the lives of our residents. We are seeking a friendly and courteous individual who is passionate about delivering exceptional service. The estimated salary for this position is $42,000 - $52,000 per year.About the Role:You will be responsible...
-
Access Associate
1 week ago
Charlottesville, United States The University of Virginia Full timeThis patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to answering patient and referring provider calls; appointment scheduling; and visit registration. Team members wi Associate, Customer Service, Children, Patient Access, Retail, Healthcare, Scheduling
-
Access Associate
1 week ago
Charlottesville, United States The University of Virginia Full timeThis patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to answering patient and referring provider calls; appointment scheduling; and visit registration. Team members wi Associate, Customer Service, Children, Patient Access, Retail, Healthcare, Scheduling