EAM Technical Support Representative

19 hours ago


Wilmington, United States AssetWorks Full time
Job Summary:
At AssetWorks, the EAM Support team is redefining support with our intelligent swarming approach, where we operate without a traditional tier structure. Our team works together, pooling our knowledge and skills to solve customer support issues. It is a collaborative and dynamic way of working, where everyone has a chance to learn and grow.

Job Description:

The Technical Support Representative will provide help and technical assistance to the internal/external customers. You will utilize your MS Azure hosting and MS SQL skills and work with other technologies like Oracle databases, Elasticsearch, web servers, mobile devices, printers, tablets, and Crystal Reports. The position will include setting up new systems and upgrades for hosted and on-premises customers.

Requirements:

The position is looking for the following.
  • Previous experience in a call center or customer service environment desired
  • Proficient in the following
    • Windows Home and Server OS
    • Microsoft Applications
    • Log-file analysis
    • Reporting
  • Basic Understanding of the following
    • Networking
    • Virtual Machines
    • SQL
    • Oracle and MSSQL Databases
  • Soft skills
    • Fast Learner
    • Excellent verbal and written communication skills
    • Problem analysis and problem-solving
    • Attention to detail
    • Adaptability
    • Team player
    • Resilience
  • Travel: Minimal
  • After-Hours work: Some required
Benefits:
  • Generous Paid Time Off
  • 11 Paid Holidays
  • Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution
  • 401k with employer match which immediately vests
  • Annual Company Bonus
  • Career growth and mentoring opportunities as a smaller business unit within the Volaris Group
  • Tuition Reimbursement Program
  • Employee rewards and recognition programs
  • Optional Employee Stock Purchase Program with company match
  • Pet insurance
  • TicketsatWork program, discounted entertainment tickets to movies, sporting events, hotels, live performances, etc.
  • Referral bonuses
  • Employee engagement events
  • Flexible remote work arrangements


Worker Type:
Regular

Number of Openings Available:
1

  • Wilmington, North Carolina, United States Arena Technical Resources Full time

    Job SummaryArena Technical Resources is seeking a Policy Services Representative to join our team. As a Policy Services Representative, you will be responsible for servicing our agent partners and policyholders. This includes assisting with questions on policies, billing, coverages, cancellations, and providing guidance to our agents on how to accurately...


  • Wilmington, North Carolina, United States Apple Full time

    At Apple, we're committed to delivering exceptional customer experiences. As a Technical Support Specialist, you'll play a vital role in helping our customers troubleshoot and resolve technical issues with our products, including iPhones, iPads, MacBooks, and more.About the RoleThis is a unique opportunity to join our team and make a real impact on our...


  • Wilmington, North Carolina, United States CW IT SUPPORT INC Full time

    Job Purpose: As a Technical Account Manager at CW IT SUPPORT INC, you will be responsible for managing a portfolio of approximately 90 small clients with monthly recurring revenue of about $1,500 or less. Your primary goal will be to retain and grow these clients through regular check-in calls, identifying opportunities for new products or services, and...


  • Wilmington, Delaware, United States Rigaku Americas Full time

    Job SummaryRigaku Americas is seeking a seasoned technical support specialist to join our service and support team. The ideal candidate will have experience working with customers to resolve technical challenges and possess hands-on ability to troubleshoot and repair electronic equipment.Key ResponsibilitiesMonitor and respond to customer requests in a...


  • Wilmington, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services Representative (Wilmington, NC)Duration: 3 monthsWork Type: OnsiteLocation: Wilmington, NCJob DescriptionAs a Phlebotomist Patient Services Representative, you'll be the friendly face of our company, interacting with patients seeking vital health information. Your primary responsibilities include: Patient Interaction:...


  • Wilmington, United States CW IT SUPPORT INC Full time

    Technical Account Manager Job Purpose:  The purpose of this role is to manage approximately 90 of our smallest clients, with monthly recurring revenue of about $1,500 or less.  Managing an account involves a few key outcomes: Client Retention and Attention – working to resolve any issues or frustrations they might have through regular client check-in...


  • Wilmington, United States CW IT SUPPORT INC Full time

    Technical Account Manager Job Purpose:  The purpose of this role is to manage approximately 90 of our smallest clients, with monthly recurring revenue of about $1,500 or less.  Managing an account involves a few key outcomes: Client Retention and Attention – working to resolve any issues or frustrations they might have through regular client check-in...


  • Wilmington, Delaware, United States Global Technical Talent Full time

    Job SummaryWe are seeking a skilled Patient Care Technician to provide direct patient care for assigned patients under the supervision of a licensed nurse. The ideal candidate will have previous experience in a hospital setting or related facility, and have successfully completed a training course in the theory and practice of hemodialysis.Key...


  • Wilmington, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services Representative Contract Duration: 3 Months Location: Wilmington, NC Work Type: Onsite, Monday - Friday 8:00 am - 12:00 pm Job Description: Are you a passionate and experienced Phlebotomist Patient Services Representative looking for a rewarding career in healthcare? Join our team as a PSR II and make a positive impact...


  • Wilmington, Delaware, United States IKO, llc Full time

    IKO Industries Ltd. is a leading manufacturer of roofing and building materials, with operations worldwide and a reputation for quality, integrity, and trustworthiness.The company is seeking a Technical Support Specialist to join its IT Service Delivery team. As a Technical Support Specialist, you will be responsible for providing technical support to...


  • Wilmington, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services RepresentativeContract Duration: 3 MonthsLocation: Wilmington, NCWork Type: Onsite, Monday - Friday 8:00 am - 12:00 pm Job Description:Are you a passionate and experienced Phlebotomist Patient Services Representative looking for a rewarding career in healthcare? Join our team as a PSR II and make a positive impact on...


  • Wilmington, Delaware, United States Saxon Global Full time

    Job TitleTechnical Support Specialist End User ComputingJob Summary:Saxon Global is seeking a highly skilled Technical Support Specialist End User Computing to provide onsite technical support to users of computer systems and networks. This role involves troubleshooting hardware and software issues, configuring and maintaining systems, and providing training...

  • Autodesk CAD Trainer

    2 months ago


    Wilmington, United States ICONMA Full time

    Responsibilities: This role involves developing custom training and providing technical support for Autodesk software, with a focus on Inventor, AutoCAD, and Vault. The ideal candidate will possess a minimum of 5 years of experience using Autodesk applications, strong CAD expertise, proficiency in Autodesk software, excellent communication skills,...


  • Wilmington, North Carolina, United States C4 Technical Services Full time

    Job SummaryThis is a Packaging Development R&D position responsible for managing the East Hanover Lab and Whippany Pilot Plant. The individual must possess experience in a Packaging Lab, as well as strong technical skills, the ability to learn on the fly and execute independently by leveraging their expertise and experience. A minimum of 1 year's experience...

  • Customer Service

    2 months ago


    Wilmington, United States Associated Materials Full time

    Founded in 1947, Alside is a leading distributor of exterior building products for residential and commercial remodeling and new construction markets. The Inside Sales position is a critical role in our Supply Center. The role is primarily responsibl Customer Service, Support, Representative, Service, Inside Sales, Customer, Manufacturing, Retail


  • Wilmington, North Carolina, United States C4 Technical Services Full time

    Job SummaryThis is a Packaging Development R&D position responsible for managing the East Hanover Lab and Whippany Pilot Plant. The individual must possess experience in a Packaging Lab, as well as strong technical skills, the ability to learn on the fly and execute independently by leveraging their expertise and experience. A minimum of 1 year's experience...


  • Wilmington, North Carolina, United States ATS FAMILY Full time

    Job Title: Regional Sales RepresentativeJob Summary:Applied Technical Services (ATS) is seeking a highly motivated and results-driven Field Sales Representative to expand contacts with assigned customers and sell the core offer (Testing, Inspection, & Calibration) in critical industries.Key Responsibilities:Proactively engage in outside selling activities...


  • Wilmington, North Carolina, United States Diverse Lynx Full time

    Key ResponsibilitiesProvide technical support for Oracle ERP applications, with a focus on Order Management and Inventory.Requirements8+ years of experience in Oracle ERP, with 4+ years in a techno-functional capacity.4+ years of functional experience in Oracle Fusion, with a focus on Order Management and Inventory.Good experience working in Order...


  • Wilmington, North Carolina, United States CAMPBELL SOUP SUPPLY CO., LLC Full time

    Job SummaryThe Plant Engineer will develop and implement plant technical strategies and day-to-day activities focused on engineering maintenance and reliability projects and improvements.Key ResponsibilitiesWork directly with the Plant Engineering Manager to learn every aspect of this position to become a viable backfill for that role.Assists in the Capital...


  • Wilmington, Delaware, United States Corporation Service Company Full time

    Job Summary We are seeking an experienced Tax Technology/Technical Lead to join our tax team at Corporation Service Company. As a key member of our team, you will be responsible for integrating tax systems into our core accounting systems and data warehouse, creating efficiency, controls, and managing risk. Key Responsibilities Integrate tax systems into...