Technical Support Specialist

2 days ago


Wilmington, North Carolina, United States Braxton-Grant Technologies, Inc. (BGCyberTech) Full time
About the Role:
As a Technical Support Specialist at Braxton-Grant Technologies, Inc. (BGCyberTech), you will play a critical role in providing technical support associated with managing helpdesk requests and assisting with product deployments.

Responsibilities:
• Assist with vendor certification testing.
• Assist with vendor product testing.
• Once trained and certified, may be called upon to teach vendor product classes.
• Curate and deliver custom training or workshop material to coworkers or customers on areas of knowledge.
• May be required to respond to after-hours requests as required in a 24 x 7 environment.

Requirements:
• 3-5 years of practical experience performing information technology or information security functions.
• Knowledge and experience in troubleshooting computers, networking systems, and software applications.
• Good understanding of HTTP, TCP/IP, WCCP, DNS, SSL, Active Directory, and DHCP.

Compensation:
The estimated salary for this position is $70,000 - $100,000 per year, based on industry standards and the location.

  • Wilmington, North Carolina, United States Dine Brands Full time

    About Dine Brands GlobalDine Brands Global is a leading full-service restaurant company, operating under well-known brands such as Applebee's Neighborhood Grill + Bar, IHOP, and Fuzzy's Taco Shop. With over 3,500 restaurants across 18 countries, we strive to provide exceptional dining experiences to our customers.Job SummaryWe are seeking an experienced IT...


  • Wilmington, North Carolina, United States Tera Technology Group Full time

    Job Overview:Tera Technology Group is seeking a highly skilled Technical Support Specialist to join our team. This role involves providing Level II/Level III technical support, troubleshooting complex issues, and implementing effective solutions.About the Role:This is a full-time position offering a competitive salary of $85,000 - $110,000 per year,...


  • Wilmington, North Carolina, United States TEKsystems Full time

    Job OverviewA 2-year contract opportunity with a leading industry client is available for an experienced Technical Desktop Support Specialist.About the JobThe role will involve providing desktop support to end-users, ensuring prompt and accurate customer service. Key responsibilities include onsite incident resolution, addressing user tickets regarding...


  • Wilmington, North Carolina, United States VySystems Full time

    Job DescriptionVySystems is seeking a skilled Mainframe Technical Support Specialist to join our team. In this role, you will provide Level 3 support for mainframe systems, perform maintenance and support activities, and collaborate with an offshore team.The ideal candidate will have hands-on experience in developing, debugging, and maintaining code in a...


  • Wilmington, North Carolina, United States Stealth Monitoring Full time

    About the Role:As a CRM Administrator Lead at Stealth Monitoring, you will play a critical role in ensuring the smooth operation of our CRM and supporting platforms and technology. You will be responsible for providing technical support, maintenance, and improvement of our CRM and supporting platforms and technology, and developing solutions to improve the...


  • Wilmington, North Carolina, United States Educology Solutions Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Educology Solutions. As a key member of our service desk, you will play a vital role in enhancing our knowledge base and providing exceptional support to our customers.


  • Wilmington, North Carolina, United States Consulting Services Group Full time

    **Job Title:** Technical Operations Specialist We are seeking a highly skilled Technical Operations Specialist to join our team at Consulting Services Group. As a key member of our IT operations team, you will be responsible for ensuring the smooth operation of our systems and providing technical support to our customers. **Key Responsibilities:System...


  • Wilmington, North Carolina, United States New Hanover County Schools Full time

    Job SummaryWe are seeking a highly skilled Technical Infrastructure Specialist to join our team at New Hanover County Schools. This individual will be responsible for supporting and maintaining the site and district computer infrastructure to ensure seamless execution of daily operational goals and objectives.About the RoleThe successful candidate will...


  • Wilmington, North Carolina, United States Insight Global Full time

    Job Title: Technical Documentation SpecialistWe are seeking an experienced Technical Documentation Specialist to join our team in Hanover, MD.About the Role:Create high-quality, consistent, and reusable structured content using topic-based authoring skills.Work with project managers to deliver documentation on schedule.Research technologies, interview...


  • Wilmington, North Carolina, United States MAG USA Inc. Full time

    Systems Engineering Technical SpecialistWe are seeking an experienced Systems Engineering Technical Specialist to join our team at MAG USA Inc. This role is responsible for participating in planning, coordinating, scheduling, directing, and controlling engineering and technical support activities applicable to hardware, network, and software system...


  • Wilmington, North Carolina, United States Fort Point LLC Full time

    About Fort Point LLC">We are a leading organization in the industry, and we're looking for an experienced Technical Documentation Specialist to join our team.Salary: $80,000 - $110,000 per yearJob Description:">The Technical Documentation Specialist will be responsible for creating and maintaining technical documentation, system guides, safety protocols,...


  • Wilmington, North Carolina, United States CW IT SUPPORT INC Full time

    Job Summary: We are seeking a skilled Accounting and HR Support Specialist to join our team at CW IT Support Inc. In this role, you will provide administrative support to the HR and Accounting departments, ensuring seamless operations and high-quality service delivery.">Key Responsibilities:">">Perform monthly, quarterly, and yearly account reconciliations...


  • Wilmington, North Carolina, United States Jacobs Full time

    About the RoleAs a Technical Training Specialist, you will play a critical role in delivering innovative training solutions to our customers. Your primary responsibility will be to design and develop tailored, high-quality software solutions that meet the needs of instructional staff members and students.Key responsibilities include capturing and evaluating...


  • Wilmington, North Carolina, United States State of North Carolina Full time

    About the RoleWe are seeking a highly skilled Technical Collaboration Specialist to join our team in providing enterprise-level communication and collaboration services. This role will be responsible for serving as an administrator for the state's enterprise-wide shared Microsoft 365 Cloud Solution and its associated services.


  • Wilmington, North Carolina, United States TEKsystems Full time

    About the Role:We are seeking an experienced IT Support Specialist to join our team in Hanover, PA. As a Desktop Services specialist, you will provide technical assistance to end users, install, upgrade and troubleshoot hardware and software systems.Key Responsibilities:Resolve onsite incidents related to hardware, software, and networkingAddress user...


  • Wilmington, North Carolina, United States New Hanover County Schools Full time

    About the RoleWe are seeking a skilled Area Technical Coordinator to support our site and district computer infrastructure.Job SummaryThe Area Technical Coordinator will assist, advise, troubleshoot, and coordinate all computer, printer, software and peripheral installations and repairs. This role is essential in ensuring the execution of daily operational...


  • Wilmington, North Carolina, United States DTLR Full time

    Job DescriptionWe are seeking a highly skilled and organized Administrative Support Specialist to join our team. As an Executive Office Coordinator, you will provide administrative support to executives, ensuring their calendars are up-to-date and accurate at all times. You will also serve as a gatekeeper, managing the flow of calls, visits, and meetings...


  • Wilmington, North Carolina, United States Tera Technology Group Full time

    About Tera Technology GroupWe are a dynamic and innovative company seeking a highly skilled and experienced IT Support Specialist to join our team.Estimated Salary: $80,000 - $110,000 per yearJob Description:The ideal candidate will have a strong background in IT support, troubleshooting, and customer service, with a focus on delivering timely and effective...


  • Wilmington, North Carolina, United States TEKsystems Full time

    We are seeking a skilled Desktop Support Specialist to join our team in Hanover, PA.The ideal candidate will have 1+ years of experience in IT support, with a strong background in Windows environments and hardware troubleshooting.Responsibilities will include:Providing technical assistance to end-usersTroubleshooting hardware and software issuesInstalling,...


  • Wilmington, North Carolina, United States Pure Storage Full time

    Unlock the Future of Data StoragePure Storage is revolutionizing the way businesses interact with data. As a leading provider of innovative storage solutions, we're seeking a skilled Technical Product Specialist to join our team.About the RoleIn this exciting position, you'll represent the Product Management organization on technical aspects of FlashBlade...