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Patient Services Specialist
3 months ago
At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best – serving our patients and our community. We are seeking a full-time Patient Services Specialist - Surgery Scheduler for our Orthopedics Specialist Clinic located at the Providence Professional Plaza in NE Portland. You will work with exceptional physicians who value their team and working together to help our patients get the best possible care.
Our busy practice receives a high volume of patient appointments and calls, and we are searching for an experienced candidate with a friendly demeanor, great positive attitude, and customer-focused work ethic. Candidates must be detail-oriented, strong at multitasking and dedicated to high quality patient care.
This position is primarily responsible for accurately scheduling all patient surgeries in an efficient and timely manner, obtaining all prior authorizations and benefit information, answering phones, scanning documents into our EMR system, updating/obtaining insurance information and medical records, and performing other duties as assigned while providing excellent customer service. The ideal candidate will have 2 years of medical front office experience, excellent attendance, and the ability to multitask. If you can learn quickly, problem solve, and greet patients with a friendly, comforting demeanor while continually contributing to improving our patient experience.
Workdays will be Monday to Friday, 8:00-4:30pm. No weekend or evenings are required for this position
Hiring pay based on open position, experience, and credentials:
Level I - $18.33- $24.81 per hour.
Level II - $20.17 - $27.29 per hour.
Level III - $22.18 - $30.01 per hour.
Placement within levels based on specialty group, experience, additional duties.
Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees.
Qualifications:
- Surgery scheduling experience required.
- Prior EMR experience preferred. EPIC a plus
- Excellent customer service skills
- Excellent attendance and work ethic
- Positive attitude and desire to be a team player
- Ability to communicate professionally and effectively with patients, staff and providers
- Generous Paid Time Off (PTO) + 8 paid holidays
- Generous 401(k) retirement plan
- Flexible Spending Account
- Robust Wellness Programs
- Pet Insurance
- 70% of Tri-Met pass covered
- Lots of discounts to local stores and activities
Our Commitments:
- Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions.
- Oregon Benefit Company: As an Oregon Benefit Company we consider our impact on society and the environment in our business decision-making process.
- A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.
