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ENT Clinic Patient Services Specialist

2 months ago


Portland, Oregon, United States The Oregon Clinic Full time
Job Title: Patient Services Specialist for ENT Clinic

We are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at The Oregon Clinic. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our busy Ear Nose and Throat Clinic.

Key Responsibilities:
  • Welcome and greet patients, ensuring a positive and welcoming experience
  • Collect co-pays and obtain insurance information
  • Answer phones and schedule new and existing patient appointments
  • Scan and update patient records
  • Perform other administrative duties as assigned
Requirements:
  • Minimum of 1 year of medical front office experience in a specialty clinic
  • Prior EMR experience preferred; EPIC a plus
  • Excellent customer service skills
  • Excellent attendance and work ethic
  • Positive attitude and desire to be a team player
Benefits:
  • Generous Paid Time Off (PTO) + 8 paid holidays
  • Generous 401(k) retirement plan
  • Flexible Spending Account
  • Robust Wellness Programs
  • Pet Insurance
  • 70% of Tri-Met pass covered
  • Lots of discounts to local stores and activities

We are an Equal Opportunity Employer and welcome diversity, equity, and inclusion in our workplace. We are committed to providing a safe and healthy work environment for our employees and patients. Offers are contingent on successful completion of drug and background screenings.